---
description: Detailed reviews on Crystal Practice Management based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Crystal Practice Management with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Crystal Practice Management Reviews, Prices & Ratings | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Optometry Software](/directory/807/optometry/software) > [Crystal Practice Management](/software/2078346/crystal-practice-management)

# Crystal Practice Management

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> Crystal PM is a practice management and EHR platform built for independent optometry practices that adapts to how your office works. Customize templates, workflows, and layouts while managing scheduling, records, inventory, billing, and patient engagement in one system.
> 
> Verdict: Rated **4.3/5** by 38 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Crystal Practice Management

Customize health record templates and layouts to match how providers document exams, reducing manual entry and supporting efficient charting across the practice.

Collect patient payments directly within Crystal PM, with transactions posting automatically to the patient ledger for more accurate records and less reconciliation work.

Manage optical inventory and orders with built-in tools for frames, lenses, and contact lenses. Plus, build custom packages for easy ordering. 

Offer patients 24/7 access through the patient portal, allowing them to view records, prescriptions, and visit summaries while reducing front desk inquiries.

Enable online patient scheduling that writes appointments back into the practice schedule in real time, matching existing patient records or creating new ones as needed.

Gain clearer financial and operational insight with reporting tools that help practices monitor performance, track trends, and support informed decision-making.

Connect with a large network of integrated partners and devices, allowing practices to build a technology ecosystem that fits their specific needs.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.3/5** | 38 Reviews |
| Ease of Use | 4.3/5 | Based on overall reviews |
| Customer Support Software | 4.4/5 | Based on overall reviews |
| Value for Money | 4.1/5 | Based on overall reviews |
| Features | 4.1/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Abeo Solutions
- **Founded**: 2001

## Commercial Context

- **Starting Price**: US$365.00
- **Pricing model**: Per User
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Appointment Management
- Calendar Management
- Charting
- Claims Management Software
- Client Portal
- Customizable Forms
- Customizable Reports
- Customizable Templates
- E-Prescribing
- Electronic Payments
- Email Reminders
- For Optometrists
- HIPAA Compliant
- Insurance Management
- Inventory Management Software
- Multi-Location
- Patient Records Management
- Recall Tracking
- Records Management Software
- Reminders

## Integrations (21 total)

- 4PatientCare
- ABB Analyze
- Abyde
- Adit
- Aloha
- BillFlash
- Demandforce
- DoctorConnect
- Fiserv
- Freestone
- Mango Voice
- Optify
- Patient Communicator
- Solutionreach
- Synapse

... and 6 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- Chat

## Category

- [Optometry Software](https://www.getapp.ca/directory/807/optometry/software)

## Alternatives

1. [Visual-Eyes](https://www.getapp.ca/software/2038135/visual-eyes) — 4.4/5 (27 reviews)
2. [RevolutionEHR](https://www.getapp.ca/software/104975/revolutionehr) — 4.5/5 (205 reviews)
3. [iTRUST](https://www.getapp.ca/software/2062666/itrust) — 5.0/5 (151 reviews)
4. [Liquid EHR](https://www.getapp.ca/software/110975/liquid-ehr) — 4.8/5 (56 reviews)
5. [Compulink](https://www.getapp.ca/software/102861/compulink-healthcare-solutions) — 4.1/5 (282 reviews)

## Reviews

### "Perfect for our Vision therapy Office" — 5.0/5

> **Verified Reviewer** | *April 8, 2019* | Medical Practice | Recommendation rating: 10.0/10
> 
> **Pros**: I love how you can record each session you have with a patient and easily see the previous sessions to compare how they have improved. Also it allows our doctor to go through our notes and see how the patients are doing. The Calendar works great\! There is a place to put the schedule of each vision therapist so we can see everyones schedule at once. Helps plan who has an opening and if we need to more patients around.
> 
> **Cons**: There has been a slight glitch when the doctor and one of the vision therapist are in the same patient's file the notes of the doctor will not be saved. This only happen a few times tho. Overall great management system\!

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### "Easy Crystal for a practice" — 5.0/5

> **Tracy** | *May 15, 2025* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: We use Crystal in daily practice for our business across six offices. The integration and ease of the use of the system is the best\!
> 
> **Cons**: We have not had many issues with Crystal. There are so many features that Crystal offers that we have not utilized yet.

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### "Great for PM, not so great for accounting" — 3.0/5

> **Jennifer** | *December 16, 2018* | Medical Practice | Recommendation rating: 6.0/10
> 
> **Pros**: It is easy to use and works well for front office.  It allows you to show patients their test results quickly and makes scheduling for various doctors easy and well organized.
> 
> **Cons**: The area for inventory is rather burdensome and there are some issues which, if addressed, could make it a smoother operation.

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### "Excellent EMR" — 5.0/5

> **Amanda** | *September 3, 2024* | Medical Practice | Recommendation rating: 10.0/10
> 
> **Pros**: Very easy to use EMR that is customizable to every practice
> 
> **Cons**: Is not able to be downloaded on Apple computers
> 
> Excellent experience with this EMR- Easy of use and for all employees to learn makes it very sucessful.

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### "optical manager" — 4.0/5

> **shannon** | *October 25, 2024* | Health, Wellness & Fitness | Recommendation rating: 7.0/10
> 
> **Pros**: it was easy to use and to make orders, plus it connected to most labs
> 
> **Cons**: looks ugly and unprofession in the book keeping part
> 
> I was happy but it seemed very outdated.  The exam notes and printing were unprofessional to look at

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## Links

- [View on GetApp](https://www.getapp.ca/software/2078346/crystal-practice-management)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/healthcare-pharmaceuticals-software/a/crystal-practice-management/> |
| en-AE | <https://www.getapp.ae/software/2078346/crystal-practice-management> |
| en-AU | <https://www.getapp.com.au/software/2078346/crystal-practice-management> |
| en-CA | <https://www.getapp.ca/software/2078346/crystal-practice-management> |
| en-GB | <https://www.getapp.co.uk/software/2078346/crystal-practice-management> |
| en-IE | <https://www.getapp.ie/software/2078346/crystal-practice-management> |
| en-NZ | <https://www.getapp.co.nz/software/2078346/crystal-practice-management> |
| en-SG | <https://www.getapp.sg/software/2078346/crystal-practice-management> |
| en-ZA | <https://www.getapp.za.com/software/2078346/crystal-practice-management> |

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