---
description: Detailed reviews on typedesk based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare typedesk with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: typedesk Reviews, Prices & Ratings | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Productivity Software](/directory/330/productivity/software) > [typedesk](/software/2077599/typedesk)

# typedesk

Canonical: https://www.getapp.ca/software/2077599/typedesk

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> Typedesk helps you save, organize, and instantly reuse your best messages. Create consistent communication across email, support, sales, operations, and more with shortcuts, variables, and shared templates.
> 
> Verdict: Rated **4.6/5** by 49 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of typedesk

1\. Save time on repetitive messages and responses
2. Keep communication consistent across channels
3. Reduce copy-and-paste work and manual errors
4. Standardize customer communication and processes
5. Personalize responses without rewriting from scratch
5. Onboard new team members faster
6. Maintain a consistent voice across individuals and teams
7. Access your best responses anywhere you work
8. Reduce mental load and context switching
9. Improve response quality without slowing down

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 49 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support Software | 4.4/5 | Based on overall reviews |
| Value for Money | 4.8/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: typedesk
- **Location**: Lille, France
- **Founded**: 2018

## Commercial Context

- **Starting Price**: US$8.00
- **Pricing model**: Per User (Free version available)
- **Pricing Details**: Typedesk offers a free plan for personal use with unlimited templates and up to 50 uses per week.

Premium costs $8 per user per month when billed monthly, or $5 per user per month when billed annually. It includes unlimited usage, team sharing, desktop and browser apps, variables, image uploads, webhooks, and AI integration.

Enterprise pricing is customized, with volume discounts available for organizations with 15 or more users. 

Typedesk also offers special pricing for nonprofits, teachers, and educational organizations.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop)
- **Supported Languages**: English, French, German, Spanish
- **Available Countries**: Australia, Canada, France, Germany, India, Ireland, Italy, Mexico, Netherlands, New Zealand, Philippines, Singapore, South Africa, United Arab Emirates, United Kingdom, United States

## Features

- Chat/Messaging
- Collaboration Tools
- Content Creation
- Content Library
- Content Management System (CMS) Software
- Contract Drafting
- Customizable Fields
- Customizable Forms
- Customizable Templates
- Data Import/Export
- Document Automation
- Document Generation Software
- Document Management Software
- Document Review
- Document Storage
- Document Templates
- Email Management Software
- Email Templates
- File Sharing Software
- Forms Management

## Support Options

- Email/Help Desk
- FAQs/Forum
- Chat

## Category

- [Productivity Software](https://www.getapp.ca/directory/330/productivity/software)

## Related Categories

- [Productivity Software](https://www.getapp.ca/directory/330/productivity/software)
- [Document Generation Software](https://www.getapp.ca/directory/1555/document-generation/software)

## Alternatives

1. [Google Docs](https://www.getapp.ca/software/91392/google-docs) — 4.7/5 (29049 reviews)
2. [Microsoft Excel](https://www.getapp.ca/software/91381/excel) — 4.8/5 (19470 reviews)
3. [Microsoft Word](https://www.getapp.ca/software/91382/microsoft-word) — 4.7/5 (2857 reviews)
4. [Google Workspace](https://www.getapp.ca/software/90761/google-apps-for-business) — 4.7/5 (17615 reviews)
5. [Grammarly Business](https://www.getapp.ca/software/122355/grammarly-business) — 4.7/5 (7217 reviews)

## Reviews

### "TypeDesk - Help is just a click away" — 5.0/5

> **Verified Reviewer** | *August 21, 2021* | Information Technology & Services | Recommendation rating: 9.0/10
> 
> **Pros**: It organize your canned responses very neatly and effectively with the power of customization. Application is very smooth and occupies very less space as compare to other apps. Current age is all about the response time and if your customer observes an unexpected delay, they will move to some other vendors. With typedesk, your business grows as your customer remains happy with the prompt support you can offer and provide.
> 
> **Cons**: Nothing much to add here. As a user, I just love typedesk
> 
> Customer Support is a vital aspect in modern day business. Customers often expects prompt responses with details and solution to their issues. Typedesk is just the answer for your customer support team. With growing business, number of customer incidents increase and with limited budget, one can employ not too many support associates. Using typedesk and canned responses, not only keep your customers happy but grow your business as well.

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### "TypeDesk makes good on support and it rocks\!" — 5.0/5

> **Bud** | *October 21, 2024* | Information Services | Recommendation rating: 10.0/10
> 
> **Pros**: Easy to create shortcuts which makes it easy to remember what the text block was.
> 
> **Cons**: I had trouble getting my license key registered but once I asked for help it was taking my key and everything is working great.
> 
> Easy to have the text blocks I use all day long and with a shortcut the whole text goes in with NO TYPOS\!\!

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### "Super app, but takes time to integrate it into your workflow" — 4.0/5

> **Mitchell** | *October 6, 2022* | Law Practice | Recommendation rating: 7.0/10
> 
> **Pros**: It does what it says on the tin\! It saves time and standardizes the look and feel of external responses to third parties.
> 
> **Cons**: It takes a while to get used to. It would be great if the app recognized standard replies and sentences typed by the user, and then automatically saved those.
> 
> The more I use it, the better it gets.

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### "Great productivity tool\!" — 5.0/5

> **Tiago** | *September 29, 2024* | Design | Recommendation rating: 10.0/10
> 
> **Pros**: Easy to use. Saves a lot of time. Free plan available.
> 
> **Cons**: Nothing so far.

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### "Must have prodctivity tool" — 5.0/5

> **Ryan** | *March 11, 2024* | E-Learning | Recommendation rating: 10.0/10
> 
> **Pros**: It's super easy to use and very fast. You can be up and running in less than 20 minutes - seriously.
> 
> **Cons**: I wish it was there were more keyboard shortcuts.
> 
> Now that I am finally making use of this app, it is on my essential apps for writing emails and quotes.

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## Links

- [View on GetApp](https://www.getapp.ca/software/2077599/typedesk)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-service-support-software/a/typedesk/> |
| en-AE | <https://www.getapp.ae/software/2077599/typedesk> |
| en-AU | <https://www.getapp.com.au/software/2077599/typedesk> |
| en-CA | <https://www.getapp.ca/software/2077599/typedesk> |
| en-GB | <https://www.getapp.co.uk/software/2077599/typedesk> |
| en-IE | <https://www.getapp.ie/software/2077599/typedesk> |
| en-NZ | <https://www.getapp.co.nz/software/2077599/typedesk> |
| en-SG | <https://www.getapp.sg/software/2077599/typedesk> |
| en-ZA | <https://www.getapp.za.com/software/2077599/typedesk> |

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