---
description: Detailed reviews on Wazzup based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Wazzup with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Wazzup Reviews, Prices & Ratings | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Integration Software](/directory/654/integration/software) > [Wazzup](/software/2077472/wazzup)

# Wazzup

Canonical: https://www.getapp.ca/software/2077472/wazzup

> Wazzup is an online solution that integrates all ways of interacting with customers into your CRM system. You can easily connect WhatsApp, Facebook, Instagram, Telegram and other popular instant messengers with different CRM systems to consolidate messages from customers in one place.
> 
> Verdict: Rated **3.0/5** by 2 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Wazzup

 Omnichannel Capability: You can connect to WA Web, WABA, Instagram, and Telegram. In CRMs, only a limited number of messengers can be connected.
 Convenient interface for adding and sending templates through Wazzup chats.
 Wazzup chats interface directly in CRM, allowing emoji usage, easy access to deals/leads, and one-click creation. A full semblance of WhatsApp Web interface.
 Unanswered message counter in chats ensures no message is missed by your managers.
 Proprietary mobile app allows communication with WABA channels from anywhere in the world, even though you can't use a WABA number in the WhatsApp app.
 Widget for communication with clients in addition to communication through lead forms directly in CRM systems.
 Voice recording/listening is available in the widget, with quoting functionality for WA Web.
 Widget's functionality remains unaffected by CRM file space limitations; messages can still be sent even if CRM storage is full.
 Creation of funnels for efficient lead management.
 You can initiate conversations, not just respond to incoming messages.
 Ability to customize chat displays so employees only see chats for which they are responsible in CRM.
 Mobile app mirrors chat in the personal cabinet, providing transparency for sales department heads and convenience for managers.
 Templates can be used not only for WABA but also for other channels. Wazzup templates can be customized in the personal cabinet and are usable across widgets, personal cabinet chats, and mobile apps. Attachments can be added to templates for clients, and tags can be assigned to your employees.
 Push notifications are included in our mobile app, ensuring no client message goes unnoticed.
 Deals can be created directly from messengers into CRM.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **3.0/5** | 2 Reviews |
| Ease of Use | 3.0/5 | Based on overall reviews |
| Customer Support Software | 3.0/5 | Based on overall reviews |
| Value for Money | 3.5/5 | Based on overall reviews |
| Features | 3.0/5 | Based on overall reviews |
| Recommendation percentage | 50% | (5/10 Likelihood to recommend) |

## About the vendor

- **Company**: Wazzup

## Commercial Context

- **Starting Price**: €16.00
- **Pricing model**: Per User (Free Trial)
- **Target Audience**: 2–10, 11–50
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile)
- **Supported Languages**: Arabic, Brazilian Portuguese, English, Russian, Spanish
- **Available Countries**: Afghanistan, Albania, American Samoa, Andorra, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Bermuda and 154 more

## Features

- API
- Access Controls/Permissions
- Activity Tracking
- Alerts/Escalation
- Application Management
- Automated Responses
- Automated Scheduling
- CRM Integration
- CRM Software
- Campaign Planning
- Communication Management
- Configurable Workflow
- Contact Management Software
- Dashboard Software
- Data Capture and Transfer
- Data Connectors
- Data Import/Export
- Data Management Software
- Data Mapping
- Data Storage Management

## Integrations (8 total)

- 1CRM
- Bitrix24
- GetCourse
- HubSpot CRM
- Kommo
- Pipedrive
- Planfix
- Zoho Flow

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- 24/7 (Live rep)
- Chat

## Category

- [Integration Software](https://www.getapp.ca/directory/654/integration/software)

## Related Categories

- [Integration Software](https://www.getapp.ca/directory/654/integration/software)
- [Sales Enablement Software](https://www.getapp.ca/directory/605/sales-enablement/software)
- [SMS Marketing Software](https://www.getapp.ca/directory/1291/sms-marketing/software)
- [Social CRM Tools Software](https://www.getapp.ca/directory/558/social-crm/software)

## Reviews

### "How OnlineSim Company uses the Wazzup service" — 5.0/5

> **ilya** | *April 29, 2024* | Telecommunications | Recommendation rating: 10.0/10
> 
> **Pros**: Quick integration of the CRM system (Bitrix24) with all messengers. This allows  to control all sales and communications in one app
> 
> **Cons**: we didn't find any disadvantages of the system

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### "Corre en la dirección contraria" — 1.0/5

> **Óscar** | *March 10, 2025* | Hospitality | Recommendation rating: 0.0/10
> 
> **Pros**: Nada, ha sido un caos desde el primer momento, te marean diciéndote que te solucionarán los millones de problemas y nunca llega la solución.
> 
> **Cons**: Servicio bueno hasta que pagas. En ese momento empieza el caos.
> 
> Mi experiencia con Wazzup ha sido un absoluto desastre. Contraté su servicio esperando una solución eficiente para la gestión de chats en mi empresa, pero lo que obtuve fue un caos total. Desde el principio, el sistema tenía un fallo grave: todos los empleados podían ver chats que no les correspondían, algo completamente inaceptable en cualquier herramienta profesional.

Intenté comunicarme con su soporte técnico, pero lo único que recibí fueron respuestas repetitivas, excusas interminables y una serie de pruebas absurdas que, después de horas de pérdida de tiempo, no llevaron a ninguna solución. Me pidieron capturas, vídeos, ejemplos, más capturas, más ejemplos… y cuando pensaba que al fin iban a hacer algo, simplemente me pedían MÁS pruebas. Como si yo tuviera que hacer el trabajo de su equipo de desarrollo.

Después de toda esta pesadilla, pedí la cancelación de mi cuenta y el borrado de mis datos. ¿Y qué recibí? Más rodeos. Más ‘espera a que lo revise el especialista’. Más excusas. Básicamente, una empresa que no solo vende un producto que no funciona como debería, sino que además te convierte en su tester involuntario y te hace perder el tiempo sin ofrecer soluciones reales.

Si estás pensando en usar Wazzup, mi consejo es simple: corre en la dirección contraria. Ahórrate el tiempo, el dinero y la frustración. Hay alternativas mucho más serias y profesionales en el mercado.

## Links

- [View on GetApp](https://www.getapp.ca/software/2077472/wazzup)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/it-management-software/a/wazzup/> |
| en-AE | <https://www.getapp.ae/software/2077472/wazzup> |
| en-AU | <https://www.getapp.com.au/software/2077472/wazzup> |
| en-CA | <https://www.getapp.ca/software/2077472/wazzup> |
| en-GB | <https://www.getapp.co.uk/software/2077472/wazzup> |
| en-IE | <https://www.getapp.ie/software/2077472/wazzup> |
| en-NZ | <https://www.getapp.co.nz/software/2077472/wazzup> |
| en-SG | <https://www.getapp.sg/software/2077472/wazzup> |
| en-ZA | <https://www.getapp.za.com/software/2077472/wazzup> |
| es | <https://www.getapp.es/software/2077472/wazzup> |
| es-CL | <https://www.getapp.cl/software/2077472/wazzup> |
| es-CO | <https://www.getapp.com.co/software/2077472/wazzup> |
| es-MX | <https://www.getapp.com.mx/software/2077472/wazzup> |
| pt | <https://www.getapp.com.br/software/2077472/wazzup> |
| pt-PT | <https://www.getapp.pt/software/2077472/wazzup> |

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