---
description: Detailed reviews on Reelo based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Reelo with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Reelo Reviews, Prices & Ratings | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Customer Loyalty Software](/directory/204/customer-loyalty/software) > [Reelo](/software/2076997/reelo)

# Reelo

Canonical: https://www.getapp.ca/software/2076997/reelo

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> Reelo is a loyalty management software built to empower small businesses to create their own customer rewards program. The product offers features such as QR codes, customer insights, automated marketing campaigns, and an easy way to collect customer feedback and online reviews. Reelo aims to help businesses increase customer retention and drive more repeat business.
> 
> Verdict: Rated **3.7/5** by 6 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Reelo

Offers loyalty program to incentivize customers with points and rewards for engaging with your brand

Provides QR codes to easily display menus or offers for restaurants and retail businesses

Gives customer insights to segment and target campaigns based on behaviors

Simplifies sending marketing campaigns via templates for WhatsApp, email, and SMS

Enables referral program to get new customers through existing loyal customers

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **3.7/5** | 6 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support Software | 4.0/5 | Based on overall reviews |
| Value for Money | 3.2/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Likelihood to recommend) |

## About the vendor

- **Company**: Reelo Technologies

## Commercial Context

- **Starting Price**: ₹30,000.00
- **Pricing model**: Per User (Free version available) (Free Trial)
- **Pricing Details**: ₹30,000 annually
- **Target Audience**: 2–10, 11–50
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: India

## Features

- API
- Activity Dashboard
- CRM Software
- Campaign Analytics
- Campaign Management Software
- Campaign Planning
- Customer Activity Tracking
- Customer History
- Customer Profiles
- Customer Segmentation
- Customizable Branding
- Customizable Templates
- Email Marketing Software
- Engagement Tracking
- Loyalty Program
- Multi-Channel Communication
- Multi-Channel Marketing
- Performance Metrics
- Referral Tracking
- Rewards Management

## Category

- [Customer Loyalty Software](https://www.getapp.ca/directory/204/customer-loyalty/software)

## Alternatives

1. [Kangaroo](https://www.getapp.ca/software/109869/kangaroo) — 4.9/5 (248 reviews)
2. [Guusto](https://www.getapp.ca/software/127547/guusto) — 4.9/5 (3445 reviews)
3. [RepeatMD](https://www.getapp.ca/software/2074767/repeatmd) — 4.4/5 (190 reviews)
4. [ReadySTORE Gift Card and Loyalty](https://www.getapp.ca/software/2065372/gift-card) — 4.8/5 (37 reviews)
5. [Boomerangme](https://www.getapp.ca/software/2076050/boomerangme) — 4.8/5 (43 reviews)

## Reviews

### "Excellent CRM for retention marketing , feedback collection and whatsapp campaigns." — 5.0/5

> **Navin** | *November 6, 2025* | Restaurants | Recommendation rating: 10.0/10
> 
> **Pros**: Easy to use. Value for money. Gives lot of insights about customers, captures feedback, generates QR codes, automated whatsapp campigns, segments customer, integrates with billing software.
> 
> **Cons**: Customer service. They need to work on thier customer service as they ticket resolution takes lot of time. But account manager is very active and respinsive.
> 
> I am using it from last 3 years and it has helped our business grow. I will recommend this CRM software to all restaurant and retail businesses.

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### "Great loyalty tool for retail businesses" — 5.0/5

> **Muthukumar** | *November 5, 2025* | Apparel & Fashion | Recommendation rating: 10.0/10
> 
> **Pros**: Reelo makes customer loyalty easy and effective. The reward points system encourages repeat customers, and the automated messages help us stay connected with shoppers at the right time. Very simple to use and perfect for retail stores.
> 
> **Cons**: Everything works well, but I wish automated messages supported Tamil, since many of our customers prefer it.
> 
> Great experience. Reelo made it easy to manage customer loyalty and increased repeat customers for our store.

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### "Never use Reelo" — 1.0/5

> **Verified Reviewer** | *March 31, 2026* | Food & Beverages | Recommendation rating: 0.0/10
> 
> **Pros**: I only liked their loyalty program; apart from this nothing else is working smoothly; there are so many bugs.
> 
> **Cons**: The auto campaign doesn't work properly; my restaurant name in the message automatically gets changed to some other restaurant, and customers start getting messages with the wrong restaurant name.


The tech team is not doing anything.
> 
> Customers get loyalty cashback, which works fine. However, this work with other platforms, with 40% of the fees I paid to Reelo

Terrible experience

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### "A Simple, Scalable Loyalty Platform That Delivers Results" — 4.0/5

> **Aniruddh** | *February 25, 2026* | Food Production | Recommendation rating: 7.0/10
> 
> **Pros**: Turns Loyalty Into Real Business Impact, Extremely Simple for Customers, Strong First-Party Customer Data Ownership, Easy to Execute at Store Level, Scalable at Brand Level
> 
> **Cons**: Deeper Customization for Advanced Campaigns, Lack of Richer Analytics \& Predictive Insights, Deeper POS \& Tech Integrations, Learning Curve for Strategic Use
> 
> Overall, our experience with Reelo has been very positive. It has helped us turn customer loyalty into a structured, measurable program rather than a manual or discount-driven effort. The platform is easy for our teams to use, customers understand the rewards quickly, and we’ve seen stronger repeat behavior and engagement as a result.

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### "Grow the business with Reelo" — 5.0/5

> **Puneet** | *September 7, 2024* | Restaurants | Recommendation rating: 10.0/10
> 
> **Pros**: I like the customer care service the topmost.
Features are also great.
> 
> **Cons**: I have get the solution every time without any hurdle.
> 
> After purchasing my subscription, I get my relationship manager \[sensitive content hidden\]. She has onboard my resturant and activate all features.Great Experience with her.

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## Links

- [View on GetApp](https://www.getapp.ca/software/2076997/reelo)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-management-software/a/reelo/> |
| en-AE | <https://www.getapp.ae/software/2076997/reelo> |
| en-AU | <https://www.getapp.com.au/software/2076997/reelo> |
| en-CA | <https://www.getapp.ca/software/2076997/reelo> |
| en-GB | <https://www.getapp.co.uk/software/2076997/reelo> |
| en-IE | <https://www.getapp.ie/software/2076997/reelo> |
| en-NZ | <https://www.getapp.co.nz/software/2076997/reelo> |
| en-SG | <https://www.getapp.sg/software/2076997/reelo> |
| en-ZA | <https://www.getapp.za.com/software/2076997/reelo> |

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