---
description: Detailed reviews on Smart IVR based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Smart IVR with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Smart IVR Reviews, Prices & Ratings | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [IVR Software](/directory/289/ivr/software) > [Smart IVR](/software/2075946/smart-ivr)

# Smart IVR

Canonical: https://www.getapp.ca/software/2075946/smart-ivr

Page: 1 / 2\
Next: [Next page](https://www.getapp.ca/software/2075946/smart-ivr?page=2)

> Smart IVR is a carrier-grade interactive voice response platform that enables operators and solution providers to develop their own automated phone applications. This powerful conversational IVR supports touch tone prompts, speech recognition, scripting, and natural language processing to create rich voice interactions.
> 
> Verdict: Rated **4.8/5** by 6 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Key benefits of Smart IVR

Open Standard VoiceXML 2.X scripting powered&#10;SIP Connectivity to any carrier or operator&#10;Text-to-Speech (TTS) with open connector HTTP / MRCP&#10;Speech-to-Text (STT) with open connector HTTP&#10;Natural-Language (NLU) tag connector for conversational mode&#10;Google gRCP compliant&#10;Nuance Speech compliant&#10;Speech Recognition (ASR) with MRCP&#10;Voice ID Biometrics integration ready&#10;Google DialogFlow Gateway Framework for Voicebots&#10;Integration with AI Dialog Management bot interfaces&#10;Highly scalable by clustering deployment&#10;Designed for cloud-environements&#10;Secure HTTP/HTTPS connections

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 6 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support Software | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 4.8/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Interactive Powers
- **Founded**: 2015

## Commercial Context

- **Starting Price**: US$39.00
- **Pricing model**: Per Feature (Free Trial)
- **Pricing Details**: Per Port or Per Channel
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Linux (On-Premise)
- **Supported Languages**: English, French, Spanish
- **Available Countries**: Afghanistan, Albania, Andorra, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Bermuda, Bhutan and 134 more

## Features

- API
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Automatic Call Distribution
- Call Center Management
- Call Disposition
- Call Logging
- Call Recording Software
- Call Reporting
- Call Routing
- Call Scripting
- Call Tracking Software
- Call Transfer
- Caller ID
- Chat/Messaging
- Computer Telephony Integration
- Contact Management Software
- Customizable Reports
- IVR

## Integrations (5 total)

- Avaya UCaaS
- Modern Campus Involve
- Vocalcom Hermes360
- XCALLY
- inconnect

## Support Options

- Email/Help Desk
- Phone Support
- Chat

## Category

- [IVR Software](https://www.getapp.ca/directory/289/ivr/software)

## Alternatives

1. [Ringover](https://www.getapp.ca/software/117547/ringover) — 4.7/5 (858 reviews)
2. [VoIP.ms](https://www.getapp.ca/software/2035391/voip-ms) — 4.8/5 (697 reviews)
3. [Genesys Cloud CX](https://www.getapp.ca/software/104597/genesys-cloud) — 4.3/5 (262 reviews)
4. [XCALLY](https://www.getapp.ca/software/112271/xcally) — 4.8/5 (130 reviews)
5. [SparkTG VCC](https://www.getapp.ca/software/2046666/ivr) — 4.7/5 (42 reviews)

## Reviews

### "Easy of use, is excellent" — 5.0/5

> **Angelo** | *March 1, 2018* | Recommendation rating: 10.0/10
> 
> **Pros**: functionality and very easy to use the application, the customer support is amazing, high quality and the software is very intuitive
> 
> Features \&amp; Functionality, the interface of the software is very friendly, easy to use,  the price quality ratio is fine

-----

### "Calidad y personalización" — 5.0/5

> **Brandán** | *January 16, 2023* | Telecommunications | Recommendation rating: 10.0/10
> 
> **Pros**: Fácil de usar y servicio técnico impecable
> 
> **Cons**: De momento no echo en falta nada. Software muy completo

-----

### "It's an easy to setup platform in a matter of minutes, with powerful features." — 5.0/5

> **Hernán** | *March 2, 2018* | Recommendation rating: 8.0/10
> 
> **Pros**: 1.-Based on industry standards&#13;&#10;2.-Rapidly develop and deploy voice applications.&#13;&#10;3.-Easy to use.&#13;&#10;4.- Complete speech resources TTS and ASR&#13;&#10;5.- Comprehensive documentation&#13;&#10;6.-Very good technical support service
> 
> **Cons**: 1.-Requires to get a training in VoiceXML to start developing your own app&#13;&#10;2.-Need to improve integration with other platforms

-----

### "Great platform to create custom made Cloud IVR applications." — 5.0/5

> **Verified Reviewer** | *March 1, 2018* | Recommendation rating: 10.0/10
> 
> **Pros**: This is a really powerful toolkit to build a different kind of Cloud IVR projects in a very easy way. We deployed a project in Puerto Rico for the government and the next competitor at the tender was more expensive than this solution
> 
> **Cons**: GUI might not be beautiful but it´s very useful. Probably they might improve that in the future for a more customer friendly interface

-----

### "simply great" — 5.0/5

> **Ruben** | *February 28, 2018*
> 
> **Pros**: Is really easy to use and powerful. We are using the voice xml to create our own IVR. All of our customers are have with our system. I think it is the best for us.

-----

Page: 1 / 2\
Next: [Next page](https://www.getapp.ca/software/2075946/smart-ivr?page=2)

## Links

- [View on GetApp](https://www.getapp.ca/software/2075946/smart-ivr)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/it-communications-software/a/smart-ivr/> |
| en-AE | <https://www.getapp.ae/software/2075946/smart-ivr> |
| en-AU | <https://www.getapp.com.au/software/2075946/smart-ivr> |
| en-CA | <https://www.getapp.ca/software/2075946/smart-ivr> |
| en-GB | <https://www.getapp.co.uk/software/2075946/smart-ivr> |
| en-IE | <https://www.getapp.ie/software/2075946/smart-ivr> |
| en-NZ | <https://www.getapp.co.nz/software/2075946/smart-ivr> |
| en-SG | <https://www.getapp.sg/software/2075946/smart-ivr> |
| en-ZA | <https://www.getapp.za.com/software/2075946/smart-ivr> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"GetApp Canada","address":{"@type":"PostalAddress","addressLocality":"Toronto","addressRegion":"ON","postalCode":"M2N 7E9","streetAddress":"5000 Yonge Street 14th Floor, Suite 1402 Toronto ON M2N 7E9"},"description":"Review, Compare and Evaluate small business software. GetApp Canada has software offers, SaaS and Cloud Apps, independent evaluations and reviews.","email":"info@getapp.ca","url":"https://www.getapp.ca/","logo":"https://dm-localsites-assets-prod.imgix.net/images/getapp/getapp-logo-light-mode-5f7ee07199c9b3b045bc654a55a2b9fa.svg","@id":"https://www.getapp.ca/#organization","@type":"Organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/getapp","https://www.facebook.com/GetAppcom","https://www.linkedin.com/company/getapp-com-a-gartner-company/","https://www.instagram.com/getappcom/","https://www.youtube.com/c/GetAppCom"]},{"name":"Smart IVR","description":"Smart IVR is a carrier-grade interactive voice response platform that enables operators and solution providers to develop their own automated phone applications. This powerful conversational IVR supports touch tone prompts, speech recognition, scripting, and natural language processing to create rich voice interactions.\n\nBuilt on open standards like SIP, VoiceXML, WebRTC, and HTML5, Smart IVR seamlessly integrates leading speech engines and APIs for text-to-speech, speech-to-text, and speech recognition. It connects to Nuance, Verbio, Google Cloud Speech, Amazon Polly, Microsoft Azure, Deepgram, and Voci to provide enterprise-grade voice capabilities out of the box. The platform also offers flexible tools to connect third party AI-based dialog engines like Dialogflow or custom conversational interfaces.\n\nWith features like dynamic call routing, call recording, database integration, SIP trunking, and more, Smart IVR simplifies and accelerates voice application development. Optimized TTS hypercaching delivers lightning-fast response times while reducing operational costs.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/72c23f30-bd88-4fa9-b009-4acb495e4acd.jpeg","url":"https://www.getapp.ca/software/2075946/smart-ivr","@id":"https://www.getapp.ca/software/2075946/smart-ivr#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.ca/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.8,"bestRating":5,"ratingCount":6},"offers":{"price":"39","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Linux on premise"},{"@id":"https://www.getapp.ca/software/2075946/smart-ivr#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"IVR Software","position":2,"item":"/directory/289/ivr/software","@type":"ListItem"},{"name":"Smart IVR","position":3,"item":"/software/2075946/smart-ivr","@type":"ListItem"}]}]}
</script>