---
description: Detailed reviews on CustomerBase based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare CustomerBase with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: CustomerBase Reviews, Prices & Ratings | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Appointment Scheduling Software](/directory/316/appointments-scheduling/software) > [CustomerBase](/software/2075700/customerbase)

# CustomerBase

Canonical: https://www.getapp.ca/software/2075700/customerbase

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> CustomerBase is a customer relationship management (CRM) solution for small businesses that helps manage sales, operations, client services, and reputation. The platform allows users to send invoices, schedule and dispatch employees, create estimates, generate reviews, and accept online payments.
> 
> Verdict: Rated **5.0/5** by 49 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 49 Reviews |
| Ease of Use | 4.9/5 | Based on overall reviews |
| Customer Support Software | 4.9/5 | Based on overall reviews |
| Value for Money | 4.8/5 | Based on overall reviews |
| Features | 4.8/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: CustomerBase

## Commercial Context

- **Pricing Details**: Please contact CustomerBase for pricing details.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Canada, United States

## Features

- API
- Access Controls/Permissions
- Activity Dashboard
- Alerts/Notifications
- Appointment Management
- Automated Scheduling
- Availability Management
- Billing & Invoicing
- Calendar Management
- Calendar Sync
- Client Database
- Client Management
- Client Portal
- Confirmations/Reminders
- Contact Database
- Contact Management Software
- Credit Card Processing
- Customer Database
- Customer History
- Customizable Branding

## Support Options

- Email/Help Desk
- Phone Support
- Chat

## Category

- [Appointment Scheduling Software](https://www.getapp.ca/directory/316/appointments-scheduling/software)

## Related Categories

- [Appointment Scheduling Software](https://www.getapp.ca/directory/316/appointments-scheduling/software)
- [CRM Software](https://www.getapp.ca/directory/230/crm/software)
- [Payment Processing Software](https://www.getapp.ca/directory/23/payment-management/software)
- [Field Service Management Software](https://www.getapp.ca/directory/255/field-service-management/software)

## Alternatives

1. [Stripe](https://www.getapp.ca/software/91015/stripe) — 4.6/5 (3387 reviews)
2. [PayPal](https://www.getapp.ca/software/91263/paypal) — 4.6/5 (26682 reviews)
3. [Venmo](https://www.getapp.ca/software/106635/venmo) — 4.7/5 (9306 reviews)
4. [Square Payments](https://www.getapp.ca/software/112251/square-payments-processing) — 4.7/5 (2716 reviews)
5. [vcita](https://www.getapp.ca/software/91196/appointment-scheduling) — 4.4/5 (294 reviews)

## Reviews

### "10/10 service" — 5.0/5

> **Tasneem** | *December 6, 2024* | Consumer Services | Recommendation rating: 10.0/10
> 
> **Pros**: Kindness, answered all questions, and fast
> 
> **Cons**: There was nothing that deterred my experience with the customer base team.
> 
> The customer base team did a wonderful job by being prompt, informative, and kind. Thank you guys so much.

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### "Amazing Service" — 5.0/5

> **Maria** | *December 3, 2024* | Consumer Services | Recommendation rating: 10.0/10
> 
> **Pros**: They actually take the time to understand you and show you the system.
> 
> **Cons**: Nothing really\! They explained everything throughly and answered all my questions.

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### "Easy & efficient" — 5.0/5

> **Francisca** | *May 3, 2024* | Consumer Services | Recommendation rating: 3.0/10
> 
> **Pros**: Easy to use and has many ways to use it for the business all in one place.
> 
> **Cons**: It takes a while to get used to if you’re not used to technology and apps.

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### "Very pleased with Customer Base" — 5.0/5

> **Alleen** | *December 4, 2024* | Higher Education Software | Recommendation rating: 10.0/10
> 
> **Pros**: \[sensitive content hidden\] was patient and kind. He walked me through the entire invoice creating process
> 
> **Cons**: When \[sensitive content hidden\] was trying to explain the process to me, her English was  very hard for me to understand
> 
> \[sensitive content hidden\] was AMAZING\!\!
He took all the time that I needed to answer all of my questions

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### "Great Product" — 5.0/5

> **Salem** | *November 19, 2024* | Construction | Recommendation rating: 8.0/10
> 
> **Pros**: Easy to use and professional. It is not clunky.
> 
> **Cons**: Nothing. It is a good software that anyone can use.
> 
> I am satisfied. Easy to use app and software.

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## Links

- [View on GetApp](https://www.getapp.ca/software/2075700/customerbase)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-management-software/a/customerbase/> |
| en-AE | <https://www.getapp.ae/software/2075700/customerbase> |
| en-AU | <https://www.getapp.com.au/software/2075700/customerbase> |
| en-CA | <https://www.getapp.ca/software/2075700/customerbase> |
| en-GB | <https://www.getapp.co.uk/software/2075700/customerbase> |
| en-IE | <https://www.getapp.ie/software/2075700/customerbase> |
| en-NZ | <https://www.getapp.co.nz/software/2075700/customerbase> |
| en-SG | <https://www.getapp.sg/software/2075700/customerbase> |
| en-ZA | <https://www.getapp.za.com/software/2075700/customerbase> |

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