---
description: Detailed reviews on Barclay VoIP based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Barclay VoIP with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Barclay VoIP Reviews, Prices & Ratings | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [VoIP Software](/directory/107/voip/software) > [Barclay VoIP](/software/2075398/barclay-voip)

# Barclay VoIP

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> Barclay VoIP is a telephone system that can be hosted on the cloud or on premises. The solution allows users to communicate in a more reliable and flexible way with remote working, call recording, and reporting tools.
> 
> Verdict: Rated **4.8/5** by 17 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Barclay VoIP

Reduce communication costs by up to 70% and make cheaper international calls by transferring data via the internet

Increased flexibility - work from anywhere instead of being tied to your desk, and set up "do not disturb" when out of office

Future-proof features like on-hold music, call routing, call recording, and real-time reporting to improve customer experience and employee productivity

Seamless collaboration tools like click-to-dial, screen popups, soft phone client, and desktop integration

Advanced call reporting for informed decision making with over 400 sets of real-time and historic statistics

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 17 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support Software | 5.0/5 | Based on overall reviews |
| Value for Money | 4.8/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Barclay Communications

## Commercial Context

- **Starting Price**: £10.00
- **Pricing model**: Per User
- **Target Audience**: 2–10, 11–50, 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: United Kingdom

## Features

- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Automatic Call Distribution
- CRM Software
- Call Center Management
- Call Conferencing
- Call List Management
- Call Monitoring
- Call Queues
- Call Recording Software
- Call Reporting
- Call Routing
- Call Screening
- Call Tracking Software
- Call Transfer
- Caller ID
- Chat/Messaging

## Integrations (1 total)

- Microsoft 365

## Support Options

- Email/Help Desk
- Phone Support
- Chat

## Category

- [VoIP Software](https://www.getapp.ca/directory/107/voip/software)

## Alternatives

1. [Wildix](https://www.getapp.ca/software/2045027/wildix) — 4.7/5 (209 reviews)
2. [Zoom Workplace](https://www.getapp.ca/software/111633/zoom) — 4.6/5 (14526 reviews)
3. [VoIP.ms](https://www.getapp.ca/software/2035391/voip-ms) — 4.8/5 (697 reviews)
4. [Microsoft Teams](https://www.getapp.ca/software/105615/microsoft-teams) — 4.5/5 (10940 reviews)
5. [Nextiva](https://www.getapp.ca/software/91289/nextiva) — 4.6/5 (914 reviews)

## Reviews

### "Barclay VoIP Customer Care" — 5.0/5

> **Claire** | *April 4, 2023* | Wholesale | Recommendation rating: 10.0/10
> 
> **Pros**: Ease of installing and the level of customer care is excellent. Ability to administrate ourselves when we have time otherwise assistance is always there to help.
> 
> **Cons**: The address book could be improved, still haven't quite all got that sorted the way we would like.

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### "Review" — 4.0/5

> **millie** | *April 5, 2023* | Civil Engineering | Recommendation rating: 9.0/10
> 
> **Pros**: Now we have full training on the phones they are easy to use\!
> 
> **Cons**: The transferring of calls was difficult to use but now we have training\!
> 
> Always good customer service

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### "Great" — 4.0/5

> **Amy** | *April 25, 2023* | Construction | Recommendation rating: 6.0/10
> 
> **Pros**: Barclay VoIP is very easy and straight forward to use - calls are more efficienct
> 
> **Cons**: Nothing all seems to be working great, no issues with anything.
> 
> Very good, we have good communication with staff

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### "Barclay phones" — 5.0/5

> **Louise** | *April 5, 2023* | Accounting Software | Recommendation rating: 10.0/10
> 
> **Pros**: It is easy to use system and the customer support is brilliant the response is quick from \[sensitive content hidden\] and nothing is ever a problem. An engineer is always out in a number of days. I can not fault them at all. Great team.
> 
> **Cons**: When placing someone on hold having to hang up to get the caller back to transfer
> 
> Brilliant service is brilliant staff when they call out are so friendly nothing is ever a problem they explain everything. System works as it should if there is a fault \[sensitive content hidden\] from the customer services always sorts it or helps in anyway possible so thank you.

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### "Excellent product and customer service" — 5.0/5

> **Daniel** | *April 13, 2023* | Mechanical or Industrial Engineering | Recommendation rating: 10.0/10
> 
> **Pros**: The product is easy to use, intuitive and is extremely reliable. Whenever we have questions relating to the product, the account manager and team are very helpful, knowledgeable and efficient in answering or solving our problem. Initial setup and integration was straightforward and seamless.
> 
> **Cons**: Overall we are very happy with the Barclay VoIP. The only issues we have had relate to the mobile phone app which can be unreliable.

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## Links

- [View on GetApp](https://www.getapp.ca/software/2075398/barclay-voip)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/it-communications-software/a/barclay-voip/> |
| en-AE | <https://www.getapp.ae/software/2075398/barclay-voip> |
| en-AU | <https://www.getapp.com.au/software/2075398/barclay-voip> |
| en-CA | <https://www.getapp.ca/software/2075398/barclay-voip> |
| en-GB | <https://www.getapp.co.uk/software/2075398/barclay-voip> |
| en-IE | <https://www.getapp.ie/software/2075398/barclay-voip> |
| en-NZ | <https://www.getapp.co.nz/software/2075398/barclay-voip> |
| en-SG | <https://www.getapp.sg/software/2075398/barclay-voip> |
| en-ZA | <https://www.getapp.za.com/software/2075398/barclay-voip> |

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