--- description: Detailed reviews on Fireberry based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Fireberry with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Fireberry Reviews, Prices & Ratings | GetApp Canada 2026 --- Breadcrumb: [Home](/) > [Business Management Software](/directory/581/business-management/software) > [Fireberry](/software/2075228/fireberry) # Fireberry Canonical: https://www.getapp.ca/software/2075228/fireberry Page: 1 / 2\ Next: [Next page](https://www.getapp.ca/software/2075228/fireberry?page=2) > Fireberry is a customer relationship management (CRM) platform for any-sized business that centralizes all of your data and apps. Wit your complete visibility, you can close more deals, provide better service, and make data-informed decisions to grow your business right. > > Verdict: Rated **5.0/5** by 8 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Fireberry SALES Streamlined Sales Pipeline: Manage leads, opportunities, and deals in one place, ensuring no prospect is overlooked. Customizable Sales Process: Tailor the sales pipeline to fit your unique business needs, enabling more efficient tracking and follow-up. Automated Workflows: Save time with automated tasks, reminders, and notifications to keep your sales team focused and on track. Real-Time Analytics: Monitor sales performance in real time, giving you instant insights into progress and areas for improvement. Centralized Customer Data: Access all customer interaction history, ensuring that sales reps are always informed and prepared. Seamless Integrations: Connect Fireberry with your existing tools, such as email or calendar apps, to enhance your sales operations. MARKETING Unified Campaign Management: Coordinate and track all marketing campaigns from one platform, ensuring a consistent brand message. Email Marketing Automation: Automate email campaigns to nurture leads and retain customers, saving time while maintaining personalization. Advanced Reporting and Analytics: Measure the effectiveness of marketing efforts with real-time data, helping to optimize future campaigns. Customizable Marketing Workflows: Design and implement tailored workflows for specific marketing strategies, ensuring alignment with business goals. Integration with Social Media: Manage social media campaigns and track engagement directly from within Fireberry for a unified marketing approach. SERVICE Centralized Support Tickets: Track and manage all customer service requests in one place, ensuring timely and effective resolutions. Automation of Service Processes: Set up automated ticket assignments, escalations, and follow-ups to streamline service operations and reduce manual work. Customer Satisfaction Insights: Capture customer feedback through surveys, reviews, and follow-up communications to improve service quality. Knowledge Base Management: Provide customers with self-service resources via a centralized knowledge base, reducing service requests and improving satisfaction. 360-Degree Customer View: Access all customer interactions across sales, service, and marketing to provide context-driven support. Real-Time Updates and Notifications: Stay on top of service issues with real-time alerts and notifications, ensuring your team can act promptly. Service AI Assistant: Utilize Fireberry's AI-powered assistant to handle routine service inquiries, prioritize tickets, and provide personalized support recommendations, increasing efficiency and customer satisfaction. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **5.0/5** | 8 Reviews | | Ease of Use | 4.9/5 | Based on overall reviews | | Customer Support Software | 4.6/5 | Based on overall reviews | | Value for Money | 5.0/5 | Based on overall reviews | | Features | 4.9/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: Powerlink - **Founded**: 1997 ## Commercial Context - **Starting Price**: US$35.00 - **Pricing model**: Per User (Free version available) - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, Hebrew - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more ## Features - AI Copilot - API - Access Controls/Permissions - Accounting Software - Activity Dashboard - Alerts/Escalation - Alerts/Notifications - Autoresponders - Billing & Invoicing - CRM Software - Calendar Management - Call Center Management - Campaign Management Software - Client Management - Contact Management Software - Customer Journey Mapping - Customizable Branding - Customizable Fields - Customizable Reports - Customizable Templates ## Integrations (13 total) - Aircall - Facebook Business Suite - Gmail - Google Ads - Google Calendar - Google Contacts - Mailchimp - Make - Microsoft 365 - PayPal - Wix - WordPress - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Business Management Software](https://www.getapp.ca/directory/581/business-management/software) ## Related Categories - [Business Management Software](https://www.getapp.ca/directory/581/business-management/software) - [CRM Software](https://www.getapp.ca/directory/230/crm/software) - [Customer Service Software](https://www.getapp.ca/directory/231/customer-service/software) ## Alternatives 1. [Salesforce Sales Cloud](https://www.getapp.ca/software/90378/salesforce) — 4.4/5 (18768 reviews) 2. [HubSpot CRM](https://www.getapp.ca/software/102533/hubspot-crm) — 4.5/5 (4451 reviews) 3. [Zoho CRM](https://www.getapp.ca/software/9908/zoho-crm) — 4.3/5 (6964 reviews) 4. [Odoo](https://www.getapp.ca/software/102445/odoo) — 4.2/5 (1294 reviews) 5. [Dynamics 365](https://www.getapp.ca/software/90844/dynamics-365) — 4.4/5 (5811 reviews) ## Reviews ### "CRM for every industry\!" — 5.0/5 > **Oded** | *December 4, 2023* | Civil Engineering | Recommendation rating: 10.0/10 > > **Pros**: As an employee in the construction industry, the system helps me in managing our construction projects processes, communicating with customers and in managing the organization's HR. The ability to design and customize the system to my needs helps our organization work better and move faster in changing environmental conditions. > > **Cons**: As a mobile worker, who spends a lot of time on the go, working with the mobile app is very important to me and there are some things that can be improved in order to make it from very good to excellent. > > The ability to get a 360 picture of my business at any moment and the communication with my customers is priceless. At any given moment I can be updated on the status of each project, in communication with each client and get a glimpse of my meetings and tasks in a daily schedule. Fireberry's automations help me turn manual and long processes into fast and automatic processes and streamline the entire sales process. ----- ### "A System That Gives Me Peace of Mind" — 5.0/5 > **Ron** | *June 1, 2025* | Industrial Automation | Recommendation rating: 10.0/10 > > **Pros**: I really love the system – also because of the leadership, guidance, and automations on the side. Clear dashboards, accessible people, and real-time data – in clear visibility – it’s possible to grow with it, to add more team members, and everything stays in one place instead of being scattered across systems. This peace of mind, where the business owner sits in one place and gets a clear picture to keep growing the business – that's worth everything. > > **Cons**: I don’t really like the limitation on the number of users required to start using the system, and the fact that it's not possible to purchase additional automations for an extra monthly fee — instead, you have to upgrade the entire plan. > > In general, I’ve implemented over 100 CRM systems in the past three years, and the strongest and best system I offer to clients is this one. I wholeheartedly believe it's the most powerful system for service-based businesses — the world I specialize in. ----- ### "Fireberry CRM – True Smart, Flexible, and Built for True Real Teams" — 5.0/5 > **Tal** | *May 21, 2025* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: The flexibility of the platform. You can really tailor it to your business processes without needing heavy development work. For teams across Europe, where workflows often vary by country or industry, this flexibility makes a big difference. Also, the support team is responsive and open to feedback, which helps a lot during onboarding. > > **Cons**: Right now, there’s no built-in customer portal, which has been disappointing for some of my clients. I currently offer a third-party solution to fill this gap. I really hope this will be resolved by the end of this year or early 2026, with the release of Fireberry Service. There's no official launch date yet — that’s just my personal hope. > > From my experience as a business partner and implementer, Fireberry fits companies of all sizes, from small to large. Unlike systems like Salesforce, you don’t need an expert or developer to manage it. I’ve seen that anyone with some technical skills can easily take control because it’s a true no-code system. With the launch of Fireberry Marketing, my clients can now connect their marketing teams directly to the system, allowing them to manage their customer journeys right from within the platform. ----- ### "Highly recommend 🌟" — 5.0/5 > **Ronit** | *March 13, 2023* | Education Management | Recommendation rating: 10.0/10 > > **Pros**: One of the things we appreciate most about Fireberry CRM is the contact management feature. It allows us to keep track of our customers' contact information, purchase history, and preferences all in one place. The system also makes it easy to segment our customers based on different criteria, which has helped us personalize our marketing efforts and improve customer engagement. > > **Cons**: I don't have any Cons about Fireberry CRM. > > Overall, we highly recommend Fireberry CRM to any business looking for a comprehensive and user-friendly customer relationship management solution. The system is powerful, easy to use, and has helped us improve our communication, increase our sales, and ultimately grow our business. ----- ### "Intuitive and easy to use CRM" — 5.0/5 > **Roni** | *December 4, 2023* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: Intuitive and easy to use, lots of tools that tought me alot along the way and improved my insights > > **Cons**: sometimes the work flow is interopted and not as amooth as should be > > i love it, it took me few weeks but now i know how to use it for my needs and more\! ----- Page: 1 / 2\ Next: [Next page](https://www.getapp.ca/software/2075228/fireberry?page=2) ## Links - [View on GetApp](https://www.getapp.ca/software/2075228/fireberry) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data