---
description: Detailed reviews on Vello based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Vello with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Vello Reviews, Prices & Ratings | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Veterinary Software](/directory/77/veterinary/software) > [Vello](/software/2075095/vello)

# Vello

Canonical: https://www.getapp.ca/software/2075095/vello

> Vello is a veterinary software that helps businesses manage appointment scheduling, customer communication, health service reminders, and customer records. The platform enables administrators to share pre-appointment instructions, such as drop-off and pickup times and sample needs with customers.
> 
> Verdict: Rated **5.0/5** by 2 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 2 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support Software | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: IDEXX
- **Founded**: 1983

## Commercial Context

- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop)
- **Supported Languages**: English
- **Available Countries**: Canada, United States

## Features

- Appointment Scheduling Software
- Calendar Management
- Client Management
- Communication Management
- Confirmations/Reminders
- Contact Database
- Email Reminders
- Historical Reporting
- Online Booking
- Patient Portal Software
- Reminders
- Rescheduling
- SMS Messaging
- SMS Reminders
- Self Service Portal

## Integrations (3 total)

- Cornerstone Software
- IDEXX Neo
- ezyVet

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)

## Category

- [Veterinary Software](https://www.getapp.ca/directory/77/veterinary/software)

## Related Categories

- [Veterinary Software](https://www.getapp.ca/directory/77/veterinary/software)
- [Appointment Reminder Software](https://www.getapp.ca/directory/1095/appointment-reminder/software)
- [Appointment Scheduling Software](https://www.getapp.ca/directory/316/appointments-scheduling/software)

## Alternatives

1. [Weave](https://www.getapp.ca/software/121867/weave) — 4.3/5 (668 reviews)
2. [Carepatron](https://www.getapp.ca/software/2048864/carepatron) — 4.4/5 (844 reviews)
3. [Acuity Scheduling](https://www.getapp.ca/software/91169/acuity-scheduling) — 4.8/5 (5741 reviews)
4. [ClinicSense](https://www.getapp.ca/software/2039795/clinicsense) — 4.8/5 (649 reviews)
5. [Goldie](https://www.getapp.ca/software/2061688/goldie) — 4.8/5 (1129 reviews)

## Reviews

### "“Everyday Made Easier: A Simple Solution from Vello”" — 5.0/5

> **Teresa** | *April 23, 2025* | Veterinary Software | Recommendation rating: 10.0/10
> 
> **Pros**: “I really appreciate how easy Vello is to set up—it's incredibly user-friendly. We've seen excellent client compliance, which makes a big difference in our day-to-day flow. I especially like that clients can confirm their appointments directly, and our team can easily see which appointments are confirmed. It’s been a simple yet impactful tool for improving communication and reducing no-shows.”
> 
> **Cons**: One suggestion for improvement: Once a client brings in a requested fecal sample, it would be great if the reminder could be automatically removed or marked as complete. This would help avoid unnecessary follow-ups and keep reminders more accurate and current.
> 
> “Vello has been a fantastic addition to our practice. The setup was quick and simple, and it’s incredibly user-friendly—for both our team and our clients. We've seen a noticeable improvement in client compliance, especially with appointment confirmations. Clients love the ease of confirming with just a click, and our staff appreciates being able to track responses in real time. It’s made our daily workflow more efficient and has reduced no-shows.

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### "Vello is a game changer" — 5.0/5

> **Leanne** | *March 13, 2025* | Veterinary Software | Recommendation rating: 10.0/10
> 
> **Pros**: Ease of use.  Little to no learning curve or implementation.  Support is above and beyond expectations.
> 
> **Cons**: Little to nothing.  Any areas of concerns are addressed and solved in a very timely manner.
> 
> Would give a 99.99% rating.  I do not pass put 100%ever because there is always room to grow both professionally and personally.😁

## Links

- [View on GetApp](https://www.getapp.ca/software/2075095/vello)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-management-software/a/vello/> |
| en-AE | <https://www.getapp.ae/software/2075095/vello> |
| en-AU | <https://www.getapp.com.au/software/2075095/vello> |
| en-CA | <https://www.getapp.ca/software/2075095/vello> |
| en-GB | <https://www.getapp.co.uk/software/2075095/vello> |
| en-IE | <https://www.getapp.ie/software/2075095/vello> |
| en-NZ | <https://www.getapp.co.nz/software/2075095/vello> |
| en-SG | <https://www.getapp.sg/software/2075095/vello> |
| en-ZA | <https://www.getapp.za.com/software/2075095/vello> |
| fr | <https://www.getapp.fr/software/2075095/vello> |
| fr-BE | <https://fr.getapp.be/software/2075095/vello> |
| fr-CA | <https://fr.getapp.ca/software/2075095/vello> |

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