--- description: Detailed reviews on Dispatch based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Dispatch with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Dispatch Reviews, Prices & Ratings | GetApp Canada 2026 --- Breadcrumb: [Home](/) > [Delivery Management Software](/directory/1203/delivery-management/software) > [Dispatch](/software/2074904/dispatch-connect) # Dispatch Canonical: https://www.getapp.ca/software/2074904/dispatch-connect Page: 1 / 5\ Next: [Next page](https://www.getapp.ca/software/2074904/dispatch-connect?page=2) > Dispatch is an all-in-one delivery orchestration platform, DispatchOne, integrating AI, real-time visibility, and a national driver network to power intelligent last-mile logistics. > > Verdict: Rated **4.6/5** by 95 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Dispatch Unified Control: Manage all aspects of last-mile logistics—from dispatching to analytics—in one centralized platform. Smarter Operations: Leverage AI to optimize routes, reduce idle time, and increase on-time performance. Seamless Scalability: Expand across markets without operational friction using Dispatch’s national driver network. Data-Driven Decisions: Turn delivery data into actionable insights that improve efficiency and customer satisfaction. Integration Ready: Easily connect with your existing enterprise systems for a seamless logistics tech stack. Enterprise-Grade Reliability: Built for performance, security, and flexibility across multi-location operations. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 95 Reviews | | Ease of Use | 4.9/5 | Based on overall reviews | | Customer Support Software | 4.6/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Dispatch ## Commercial Context - **Pricing model**: Usage Based (Free Trial) - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - API - Activity Dashboard - Activity Tracking - Alerts/Notifications - Billing & Invoicing - Carrier Management - Communication Management - Customer Portal - Customizable Reports - Data Import/Export - Delivery Tracking - Dispatch Management - Drag & Drop - Driver ETA - Driver Management - EDI Software - Electronic Signature - Fleet Management Software - For Courier Services - For Freight Operations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Delivery Management Software](https://www.getapp.ca/directory/1203/delivery-management/software) ## Related Categories - [Delivery Management Software](https://www.getapp.ca/directory/1203/delivery-management/software) - [Trucking Software](https://www.getapp.ca/directory/224/trucking-solutions/software) - [Transportation Management Software](https://www.getapp.ca/directory/805/transportation-management/software) - [Fleet Management Software](https://www.getapp.ca/directory/217/fleet-management/software) - [Courier Software](https://www.getapp.ca/directory/997/courier/software) ## Alternatives 1. [Parcel Tracker Mailroom](https://www.getapp.ca/software/120179/parcel-tracker) — 4.8/5 (184 reviews) 2. [Elite EXTRA](https://www.getapp.ca/software/120399/elite-extra) — 4.7/5 (364 reviews) 3. [Track-POD](https://www.getapp.ca/software/116355/track-pod) — 4.7/5 (140 reviews) 4. [eShip](https://www.getapp.ca/software/2063080/eship) — 4.7/5 (95 reviews) 5. [Transvirtual](https://www.getapp.ca/software/2043779/transvirtual) — 4.8/5 (68 reviews) ## Reviews ### "Dispatch Connect" — 5.0/5 > **Ricky** | *February 1, 2025* | Computer Hardware | Recommendation rating: 9.0/10 > > **Pros**: What I like the most about dispatch connect is the fact that this particular program helps build customer and employee relationships, allowing the workflow to be a lot more fluent and increases productivity. > > **Cons**: What I like least about dispatch, is some of the user graphical display layouts that makes it hard for employees to learn on a rapid basis. > > The experience with dispatch connect has been exuberant. I would highly recommend this particular software for those who are trying to increase the level of productivity in their business and to get a lot more done in a short span of time. ----- ### "One for the biggest firms" — 4.0/5 > **Neeraj** | *June 9, 2025* | Security & Investigations | Recommendation rating: 6.0/10 > > **Pros**: The customer service of dispatch is so good that when I had an issue, they found a solution for me within minutes. > > **Cons**: My major concern is the pricing as it’s a little bit expensive to use. There’s some which isn’t that costly. > > In overall, I like this software as it’s not so complicated to use and we can do our tasks as fast as possible. The only issue I faced is pricing. ----- ### "Good if you only have 1 quick stop" — 3.0/5 > **Tara** | *April 10, 2024* | Chemicals | Recommendation rating: 3.0/10 > > **Pros**: It is somewhat like Uber Eats to me. You enter your order and a driver selects it picks it up and delivers it. It is quick and convenient. > > **Cons**: I would not at all recommend if you have multiple stops you want to put on the order. After so much time of the driver being at the location loading they add "wait fees" in spite of the fact that the driver has not waited it is actually counting the load time. When the drivers arrive at my location I ask them what order they are going to deliver the stops in and help them load in that order. They are in and out in the fastest way possible yet I cannot get the Accounting Dept. to stop charging me this fee. I cannot even get a response to my emails sent to Customer Service. On top of that they only gave us Net 10 terms. I asked for Net 30 terms since I have to keep asking them to remove the "wait fees", Wait for this to happen then send it to my Corporate location before they can be paid and they cant even do that. So basically there is no resolution to this problem. My biggest problem with this company is the Billing and Customer Service. > > My overall opinion of this company is that the concept is a good one. It allows a number of jobs for independent people to be able to fill at their will, However the proper execution has not been achieved and they don't seem to want to improve on it and work with the customers on their individual needs. Due to the lack of will from this company to acknowledge and address my concerns I will not be utilizing this service in the future I cannot support a company that does not work to serve its customers. ----- ### "the amazing reveiw" — 5.0/5 > **Verified Reviewer** | *June 7, 2025* | Accounting Software | Recommendation rating: 10.0/10 > > **Pros**: because its so helpful and beautiful app with hight destination and refrence we studing on it its lovely . > > **Cons**: because its easy to use and has alots of beautiful background and feedback of users which makes us proud of it . > > its very awsome app makes me have esier use when i started to post a comment or feedback with high defnation . ----- ### "GREAT PROGRAM\!\! THANK YOU DISPATCH\!\!" — 5.0/5 > **Amber** | *May 12, 2025* | Medical Practice | Recommendation rating: 8.0/10 > > **Cons**: I haven’t experienced any mishaps of speed bumps yet with Dispatch\!\! Fingers crossed\!\! > > I enjoy all the features that the Dispatch Program has to offer\!\! It’s easy to use for both administrators and end users, as well as great customer service\!\! ⭐️⭐️⭐️⭐️⭐️\!\! ----- Page: 1 / 5\ Next: [Next page](https://www.getapp.ca/software/2074904/dispatch-connect?page=2) ## Links - [View on GetApp](https://www.getapp.ca/software/2074904/dispatch-connect) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data