---
description: Detailed reviews on Insighto.ai based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Insighto.ai with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Insighto.ai Reviews, Prices & Ratings | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Chatbot Software](/directory/2795/chatbot/software) > [Insighto.ai](/software/2074895/insighto-ai)

# Insighto.ai

Canonical: https://www.getapp.ca/software/2074895/insighto-ai

> Insighto.ai is a cloud-based, no-code AI phone and chat agent platform automating inbound and outbound customer conversations via.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Key benefits of Insighto.ai

\* Automates inbound and outbound customer conversations continuously across voice, web chat, SMS, WhatsApp, and email, reducing reliance on live agents for routine interactions.
\* Supports omnichannel deployment so customer inquiries are handled consistently regardless of the contact channel used.
\* Integrates with CRM and helpdesk platforms to surface customer data during interactions, giving agents and automated flows access to relevant context.
\* Enables no-code bot building through a visual editor, allowing non-technical teams to design and deploy conversation flows without developer involvement.
\* Provides real-time and historical reporting dashboards to track conversation volumes, resolution rates, and agent performance across channels.
\* Escalates complex or unresolved interactions to live agents with full conversation context preserved, reducing repeat effort for customers and agents alike.
\* Supports multilingual conversations, extending service coverage across diverse customer bases without separate tooling.
\* Offers role-based access controls and audit logging to support compliance and internal governance requirements.

## About the vendor

- **Company**: Insighto.ai

## Commercial Context

- **Starting Price**: US$99.00
- **Pricing model**: Per User (Free version available) (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise)
- **Supported Languages**: English, German, Hindi, Italian, Spanish
- **Available Countries**: India, United States

## Features

- AI/Machine Learning
- Automated Responses
- Chatbot Software
- Code-free Development
- Customer Experience Management
- Lead Capture Software
- Live Chat Software
- Multi-Language
- Natural Language Processing
- Pre-Configured Bot

## Integrations (3 total)

- Twilio
- WhatsApp
- Zapier

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support

## Category

- [Chatbot Software](https://www.getapp.ca/directory/2795/chatbot/software)

## Alternatives

1. [Chatbase](https://www.getapp.ca/software/2069516/chatbase) — 4.3/5 (73 reviews)
2. [Botsonic](https://www.getapp.ca/software/2071616/botsonic) — 4.8/5 (81 reviews)
3. [Tidio](https://www.getapp.ca/software/105081/tidio-chat) — 4.7/5 (590 reviews)
4. [Zipchat](https://www.getapp.ca/software/2069971/zipchat) — 4.9/5 (27 reviews)
5. [Wati](https://www.getapp.ca/software/2068239/wati) — 4.6/5 (207 reviews)

## Links

- [View on GetApp](https://www.getapp.ca/software/2074895/insighto-ai)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/emerging-technology-software/a/insighto-ai/> |
| en-AE | <https://www.getapp.ae/software/2074895/insighto-ai> |
| en-AU | <https://www.getapp.com.au/software/2074895/insighto-ai> |
| en-CA | <https://www.getapp.ca/software/2074895/insighto-ai> |
| en-GB | <https://www.getapp.co.uk/software/2074895/insighto-ai> |
| en-IE | <https://www.getapp.ie/software/2074895/insighto-ai> |
| en-NZ | <https://www.getapp.co.nz/software/2074895/insighto-ai> |
| en-SG | <https://www.getapp.sg/software/2074895/insighto-ai> |
| en-ZA | <https://www.getapp.za.com/software/2074895/insighto-ai> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"GetApp Canada","address":{"@type":"PostalAddress","addressLocality":"Toronto","addressRegion":"ON","postalCode":"M2N 7E9","streetAddress":"5000 Yonge Street 14th Floor, Suite 1402 Toronto ON M2N 7E9"},"description":"Review, Compare and Evaluate small business software. GetApp Canada has software offers, SaaS and Cloud Apps, independent evaluations and reviews.","email":"info@getapp.ca","url":"https://www.getapp.ca/","logo":"https://dm-localsites-assets-prod.imgix.net/images/getapp/getapp-logo-light-mode-5f7ee07199c9b3b045bc654a55a2b9fa.svg","@type":"Organization","@id":"https://www.getapp.ca/#organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/getapp","https://www.facebook.com/GetAppcom","https://www.instagram.com/getappcom/","https://www.youtube.com/c/GetAppCom"]},{"name":"Insighto.ai","description":"Insighto.ai is a cloud-based, no-code AI phone and chat agent platform that automates inbound and outbound customer conversations across voice calls, web chat, SMS, WhatsApp, and email. Businesses across healthcare, finance, e-commerce, real estate, legal services, hospitality, telecom, HR, and customer support can build, train, and deploy AI voice and chat agents without any programming skills. Agents integrate with CRMs and business tools including GoHighLevel, HubSpot, Salesforce, Zoho, Zendesk, and Zapier, and are accessible via dedicated phone numbers, websites, mobile apps, and social messaging channels. A white-label option supports custom domain hosting and branding for agencies and SaaS resellers.\n\nThe platform's no-code agent builder uses conversational pathway workflows to configure AI agents trained on custom business datasets, including PDFs, URLs, CSVs, and images, through a Knowledge AI layer that delivers retrieval-augmented responses. GPT-4-powered multimodal interactions support text, voice, and image inputs. Additional capabilities include AI IVR with intelligent call routing based on workload, urgency, and agent availability; sentiment analysis with live human escalation handoff; voice cloning and custom voice selection; automated appointment scheduling; lead qualification; ticket categorization; and CRM updates. Accent and dialect recognition spans 50+ languages, supporting multilingual deployments at scale.\n\nInsighto.ai targets startups, solopreneurs, small and mid-size businesses, large enterprises, and digital agencies. Pricing is available on pay-as-you-go and subscription models with no long-term commitments. A built-in rebilling system supports agency reseller workflows. The platform maintains enterprise-grade security with GDPR and HIPAA compliance support, and offers Bring Your Own Key (BYOK) API integration for organizations with existing AI infrastructure.","image":"https://images.g2crowd.com/display-layer-screenshots/1337656/3a644546edc6fe5b5e25c11bbc1b1cd3c87337eb666b60bb6ecef76be2bc114c.webp","url":"https://www.getapp.ca/software/2074895/insighto-ai","@type":"SoftwareApplication","@id":"https://www.getapp.ca/software/2074895/insighto-ai#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.ca/#organization"},"offers":{"price":"99","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Windows on premise"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Chatbot Software","position":2,"item":"/directory/2795/chatbot/software","@type":"ListItem"},{"name":"Insighto.ai","position":3,"item":"/software/2074895/insighto-ai","@type":"ListItem"}],"@id":"https://www.getapp.ca/software/2074895/insighto-ai#breadcrumblist"}]}
</script>