---
description: Detailed reviews on sDesk based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare sDesk with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: sDesk Reviews, Prices & Ratings | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [ITSM Software](/directory/292/it-service-management-itsm/software) > [sDesk](/software/2072911/sdesk)

# sDesk

Canonical: https://www.getapp.ca/software/2072911/sdesk

> sDesk is an IT service management software that includes features like managing incidents, requests, changes, problems and major incidents through its cloud platform. The software also has a security operations centre that ensures cybersecurity threats are not overlooked by providing threat bulletins from sources like the National Cyber Security Centre.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Key benefits of sDesk

\- All-in-one cloud IT service management and security operations platform from sDesk Helps improve productivity and service delivery.

- Direct integration of threat bulletins from NCSC, MSRC, and CISA into the SOC module ensures your team stays on top of the latest threats.

- Automation and integration with tools like Azure ad Streamline repetitive tasks and sync users.

- Designed by IT professionals for IT professionals, the Intuitive interface makes IT easy for teams to communicate, manage SLAs, and track customer satisfaction.

- Hosted on AWS, sDesk guarantees quick updates and high availability for Seamless operations.

## About the vendor

- **Company**: sDesk

## Commercial Context

- **Starting Price**: £35.00
- **Pricing model**: Per User (Free Trial)
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop)
- **Supported Languages**: English
- **Available Countries**: United Kingdom

## Features

- API
- Access Controls/Permissions
- Activity Dashboard
- Alerts/Escalation
- Alerts/Notifications
- Approval Process Control
- Asset Tracking Software
- Audit Trail
- Change Management Software
- Customizable Branding
- Dashboard Creation
- Help Desk Management
- Incident Management Software
- Knowledge Base Management
- Multi-Channel Communication
- Prioritization
- Problem Management
- Project Management Software
- Release Management
- Reporting & Statistics

## Integrations (1 total)

- Slack

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)

## Category

- [ITSM Software](https://www.getapp.ca/directory/292/it-service-management-itsm/software)

## Alternatives

1. [Freshservice](https://www.getapp.ca/software/91351/freshservice) — 4.5/5 (685 reviews)
2. [SysAid](https://www.getapp.ca/software/90863/sysaid) — 4.5/5 (511 reviews)
3. [Proactivanet](https://www.getapp.ca/software/2063855/proactivanet) — 4.8/5 (52 reviews)
4. [ManageEngine Endpoint Central](https://www.getapp.ca/software/103857/manageengine-desktop-central) — 4.6/5 (1485 reviews)
5. [ServiceNow](https://www.getapp.ca/software/9156/servicenow) — 4.5/5 (344 reviews)

## Links

- [View on GetApp](https://www.getapp.ca/software/2072911/sdesk)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-service-support-software/a/sdesk/> |
| en-AE | <https://www.getapp.ae/software/2072911/sdesk> |
| en-AU | <https://www.getapp.com.au/software/2072911/sdesk> |
| en-CA | <https://www.getapp.ca/software/2072911/sdesk> |
| en-GB | <https://www.getapp.co.uk/software/2072911/sdesk> |
| en-IE | <https://www.getapp.ie/software/2072911/sdesk> |
| en-NZ | <https://www.getapp.co.nz/software/2072911/sdesk> |
| en-SG | <https://www.getapp.sg/software/2072911/sdesk> |
| en-ZA | <https://www.getapp.za.com/software/2072911/sdesk> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"GetApp Canada","address":{"@type":"PostalAddress","addressLocality":"Toronto","addressRegion":"ON","postalCode":"M2N 7E9","streetAddress":"5000 Yonge Street 14th Floor, Suite 1402 Toronto ON M2N 7E9"},"description":"Review, Compare and Evaluate small business software. GetApp Canada has software offers, SaaS and Cloud Apps, independent evaluations and reviews.","email":"info@getapp.ca","url":"https://www.getapp.ca/","logo":"https://dm-localsites-assets-prod.imgix.net/images/getapp/getapp-logo-light-mode-5f7ee07199c9b3b045bc654a55a2b9fa.svg","@type":"Organization","@id":"https://www.getapp.ca/#organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/getapp","https://www.facebook.com/GetAppcom","https://www.linkedin.com/company/getapp-com-a-gartner-company/","https://www.instagram.com/getappcom/","https://www.youtube.com/c/GetAppCom"]},{"name":"sDesk","description":"sDesk is an all-in-one IT service management and security operations platform. sDesk caters to IT professionals and managed service providers, helping them deliver excellent IT support and stay on top of cybersecurity threats.\n\nThe sDesk platform offers comprehensive IT service management capabilities like incident, request, change, problem, and major incident management. This enables users to easily track service requests, meet SLAs, and optimize IT workflows. sDesk also features an integrated security operations centre that centralizes and monitors cyber threats. The SOC leverages threat feeds from organizations like the National Cyber Security Centre to create actionable security incidents.\n\nKey features of sDesk include powerful automation, Azure AD integration, webhooks, RSS feeds, and email categorization. These capabilities allow users to simplify repetitive tasks, sync users, and integrate sDesk with other critical systems. The platform is cloud-based, hosted on Amazon Web Services to provide scalability and high availability. sDesk is designed for IT professionals, by IT professionals. The interface and toolset cater specifically to technical users and service desks.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/f55c1c89-f200-4622-8b3e-18fd78c29104.png","url":"https://www.getapp.ca/software/2072911/sdesk","@type":"SoftwareApplication","@id":"https://www.getapp.ca/software/2072911/sdesk#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.ca/#organization"},"offers":{"price":"35","@type":"Offer","priceCurrency":"GBP"},"operatingSystem":"Cloud, Apple, Windows, Linux, Chrome"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"ITSM Software","position":2,"item":"/directory/292/it-service-management-itsm/software","@type":"ListItem"},{"name":"sDesk","position":3,"item":"/software/2072911/sdesk","@type":"ListItem"}],"@id":"https://www.getapp.ca/software/2072911/sdesk#breadcrumblist"}]}
</script>