---
description: Detailed reviews on Prokeep based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Prokeep with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Prokeep Reviews, Prices & Ratings | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Customer Engagement Software](/directory/650/customer-engagement/software) > [Prokeep](/software/2072870/prokeep)

# Prokeep

Canonical: https://www.getapp.ca/software/2072870/prokeep

> Prokeep grows relationships and business by turning communication into commerce; increasing sales through centralized communication, improving customer experience through better insights and engagement opportunities, and adding productivity through systems automations.
> 
> Verdict: Rated **4.5/5** by 2 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 2 Reviews |
| Ease of Use | 4.0/5 | Based on overall reviews |
| Customer Support Software | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Prokeep

## Commercial Context

- **Pricing model**: Other (Free Trial)
- **Pricing Details**: Please contact Prokeep for pricing details.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, French, Spanish
- **Available Countries**: Canada, United States

## Features

- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- CRM Software
- Communication Management
- Customer Database
- Customer Experience Management
- Customer History
- Customer Segmentation
- Customizable Branding
- Customizable Reports
- Customizable Templates
- Email Management Software
- Engagement Tracking
- Event Triggered Actions
- Live Chat Software
- Monitoring
- Multi-Channel Communication

## Integrations (7 total)

- Dynamics 365
- Eclipse
- HubSpot CRM
- Innovo
- NetSuite
- ShipWorks
- Zapier

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- Chat

## Category

- [Customer Engagement Software](https://www.getapp.ca/directory/650/customer-engagement/software)

## Alternatives

1. [Viber](https://www.getapp.ca/software/2049588/viber) — 4.4/5 (4058 reviews)
2. [Text Request](https://www.getapp.ca/software/2051851/text-request) — 4.6/5 (1193 reviews)
3. [Slack](https://www.getapp.ca/software/91563/slack) — 4.7/5 (24046 reviews)
4. [Tremendous](https://www.getapp.ca/software/2047288/tremendous-rewards) — 4.8/5 (456 reviews)
5. [Wati](https://www.getapp.ca/software/2068239/wati) — 4.6/5 (202 reviews)

## Reviews

### "Review for prokeep" — 4.0/5

> **Jim** | *April 12, 2022* | Wholesale | Recommendation rating: 7.0/10
> 
> **Pros**: It was user friendly. Were able to search customers easily. Were able to add customers easily. They had a better alert system that notifies you of an incoming text. Support was really helpful
> 
> **Cons**: There could have been more ongoing training

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### "New user.." — 5.0/5

> **Erik** | *April 2, 2024* | Transportation/Trucking/Railroad | Recommendation rating: 8.0/10
> 
> **Pros**: Everything on one platform, ease of use.
> 
> **Cons**: Have not really experienced any downside just yet
> 
> Positive, staff very knowledgeable and informative

## Links

- [View on GetApp](https://www.getapp.ca/software/2072870/prokeep)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-management-software/a/prokeep/> |
| en-AE | <https://www.getapp.ae/software/2072870/prokeep> |
| en-AU | <https://www.getapp.com.au/software/2072870/prokeep> |
| en-CA | <https://www.getapp.ca/software/2072870/prokeep> |
| en-GB | <https://www.getapp.co.uk/software/2072870/prokeep> |
| en-IE | <https://www.getapp.ie/software/2072870/prokeep> |
| en-NZ | <https://www.getapp.co.nz/software/2072870/prokeep> |
| en-SG | <https://www.getapp.sg/software/2072870/prokeep> |
| en-ZA | <https://www.getapp.za.com/software/2072870/prokeep> |

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