---
description: Detailed reviews on PanTerra Streams based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare PanTerra Streams with similar products.
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title: PanTerra Streams Reviews, Prices & Ratings | GetApp Canada 2026
---

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# PanTerra Streams

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> Streams.AI combines voice, video, messaging, file sharing, SMS, and contact center features into one secure cloud platform. With AI tools, CRM integrations, analytics, and 24/7 expert support, Streams.AI helps teams communicate smarter and scale effortlessly.
> 
> Verdict: Rated **4.5/5** by 35 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of PanTerra Streams

One Platform for All Communication: Replace fragmented tools with a single solution for voice, video, messaging, SMS, and file sharing.

Smarter Customer Interactions: Improve call handling and customer satisfaction with AI-driven routing, analytics, and agent assist.

Stronger Collaboration: Keep teams aligned with secure chat, file sharing, and video conferencing integrated into one platform.

Future-Proof \& Scalable: Built to grow with your business, Streams.AI supports everything from small teams to enterprise-level contact centers.

Seamless Integrations: Connect with your existing CRM, productivity, and email platforms to streamline workflows.

Enterprise-Grade Security: Protect sensitive data with HIPAA and SOC 2 compliance, encryption, and redundancy.

Lower IT Overhead: Simplify vendor management and reduce costs by consolidating communications into one cloud provider.

Unmatched Support: Count on responsive, US-based support available 24/7, ensuring minimal downtime and faster issue resolution.

Fast Deployment: White-glove onboarding ensures a smooth transition without business disruption.

Proven Reliability: With over 20 years of innovation and guaranteed 99.999% uptime, PanTerra delivers a secure and dependable cloud platform.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 35 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support Software | 4.2/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: PanTerra Networks
- **Location**: Santa Clara, US
- **Founded**: 2001

## Commercial Context

- **Starting Price**: US$24.95
- **Pricing model**: Per User
- **Pricing Details**: Competitive pricing is available for qualified corporations. Discounts would be based on term commitments or bulk seat licensing.
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Chinese, English, French, Japanese, Spanish
- **Available Countries**: Canada, United States

## Features

- @mentions
- API
- Alerts/Notifications
- Audio Calls
- Breakout Rooms
- Call Center Management
- Call Monitoring
- Call Recording Software
- Call Routing
- Call Transfer
- Caller ID
- Chat/Messaging
- Collaboration Tools
- Communication Management
- Conferencing
- Customizable Reports
- Document Storage
- Electronic Faxes
- File Sharing Software
- File Transfer

## Integrations (15 total)

- Box
- Freshdesk
- Google Workspace
- HubSpot CRM
- Jobber
- Microsoft 365
- Microsoft Outlook
- Microsoft Teams
- Salesforce Sales Cloud
- Salesforce Service Cloud
- Salesforce Starter
- Toast POS
- Zendesk Sell
- Zendesk Suite
- Zoho CRM

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Online Meeting Software](https://www.getapp.ca/directory/101/online-meetings/software)

## Related Categories

- [Online Meeting Software](https://www.getapp.ca/directory/101/online-meetings/software)
- [Unified Communications Software](https://www.getapp.ca/directory/599/unified-communications/software)
- [Team Communication Software](https://www.getapp.ca/directory/1257/team-communication/software)
- [Call Centre Workforce Management Software](https://www.getapp.ca/directory/3707/call-center-workforce-management/software)
- [Collaboration Software](https://www.getapp.ca/directory/335/web-collaboration/software)

## Alternatives

1. [3CX](https://www.getapp.ca/software/103409/3cx) — 4.4/5 (465 reviews)
2. [Bitrix24](https://www.getapp.ca/software/90602/bitrix24) — 4.2/5 (984 reviews)
3. [Microsoft Teams](https://www.getapp.ca/software/105615/microsoft-teams) — 4.5/5 (10940 reviews)
4. [Webex Suite](https://www.getapp.ca/software/10375/webex) — 4.4/5 (7396 reviews)
5. [GoTo Meeting](https://www.getapp.ca/software/20464/gotomeeting) — 4.4/5 (11525 reviews)

## Reviews

### "Panterra Smartbox is a very efficient business communication tool" — 4.0/5

> **Solomon** | *October 4, 2016* | Financial Services Software | Recommendation rating: 8.0/10
> 
> **Pros**: I like their mobile app very much. It is neat, clean and very easy to use. I maybe biased because I am a developer myself so I may look at it programming-wise, a standard user may or may not like it as much as I... I don't know.
> 
> **Cons**: Panterra is an accomplished company, being in business for about 1.5 decades I believe, therefore their pricing is slightly on the higher side. We have been pushing for a discount and next year onwards, hopefully we'll have it.
> 
> We were using a service called Maxi before. It was not very pleasant. Being a software engineer/IT manager at a financial services company, I was tasked with finding a new business communication software. I didn't want an extravagant product, just something solid that works. And Panterra's Business Voice (Smartbox) works. We do a lot of video calling and rarely there has been a problem.

-----

### "I love their customer services more than the software itself\!" — 4.0/5

> **Oscar** | *October 29, 2016* | Consumer Services | Recommendation rating: 9.0/10
> 
> **Pros**: Customer services.
> 
> **Cons**: They didn't include shipping costs and some other costs in our invoice but billed us at the spot.
> 
> I am a networking manager at a company that provides a range of services such as event management, catering, wedding planning, custom dress-designing and furniture selling. We started using Panterra’s services in 2012. We are completely satisfied with their services. Their pricing is really good at $19 odd a piece – which is the usual standard in the market. Their customer services are good. 

A technical operator of Panterra, Samuel has been valuable over the years. He is there first thing, be it any complain resolving, upgrade or simple maintenance. It is because of him I am writing this review. I would recommend Panterra to any business owner on any day. 

Please note, we have 208 employees in various roles – we’d be lost without a good communication tool.

-----

### "A solution that is easy to use" — 5.0/5

> **Sean** | *January 19, 2017* | Hospital & Health Care | Recommendation rating: 9.0/10
> 
> **Pros**: I like the diversified features and capabilities. Panterra offers all multi-channel capabilities, robust reporting, and the ability for us to add agents quickly or reduce counts for seasonal fluctuations. We looked at the other companies but most were either too small, had not been in cloud long enough, or did not have vetted integrations with leading CRM vendors.
> 
> **Cons**: Nothing is known immediately as we just started using the system.
> 
> I’ve tested several VoIP systems, and only Panterra has all the features that we need so easily integrated. Support has been outstanding from my very first call to sales and setup was easy with the help of their installation team. Would definitely recommend.

-----

### "Easy & Flexible - Just what I needed" — 5.0/5

> **Rick** | *December 3, 2016* | Recommendation rating: 10.0/10
> 
> **Pros**: It is easy to install and even easier to use.
> 
> **Cons**: There are some downsides to their services, the most glaring one is their customer support. You sometimes have to wait a long long time on phone.
> 
> I am a partner is a group of companies that range from construction to poultry. Believe it or not, until two years ago, we were using a landline connection for our business. We knew needed a change and went to relatively lesser known Panterra. It has been a great experience since then.  
We have had 0 down time, the services are great, and everything works. We didn’t have tech support when we installed Panterra VOiP, can you believe it that our receptionist did it\! – It is that easy to install.

-----

### "I am a huge fan of Panterra" — 5.0/5

> **Bernard** | *January 9, 2017* | Management Consulting | Recommendation rating: 9.0/10
> 
> **Pros**: Customer services and tech support is excellent.
> 
> **Cons**: I will be honest sometimes, small features such as call forwarding don’t work but they are almost always immediately fixed.
> 
> I am a huge fan of Panterra. We are an educational website for lawyers, we also provide some other legal services. As co-founder, I have a lot on my plate all the time. I have tried using some other software but I didn’t really like their services. I found Panterra through Google and filled out their contact form, within a couple of hours I got a call from their sales rep. They quickly installed the services. 

That was almost two years ago, I have been using Panterra’s Smartbox since, without an issue.

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## Links

- [View on GetApp](https://www.getapp.ca/software/2072775/panterra-streams)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/all-software/a/panterra-streams/> |
| en-AE | <https://www.getapp.ae/software/2072775/panterra-streams> |
| en-AU | <https://www.getapp.com.au/software/2072775/panterra-streams> |
| en-CA | <https://www.getapp.ca/software/2072775/panterra-streams> |
| en-GB | <https://www.getapp.co.uk/software/2072775/panterra-streams> |
| en-IE | <https://www.getapp.ie/software/2072775/panterra-streams> |
| en-NZ | <https://www.getapp.co.nz/software/2072775/panterra-streams> |
| en-SG | <https://www.getapp.sg/software/2072775/panterra-streams> |
| en-ZA | <https://www.getapp.za.com/software/2072775/panterra-streams> |

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