--- description: Detailed reviews on Questback based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Questback with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Questback Reviews, Prices & Ratings | GetApp Canada 2026 --- Breadcrumb: [Home](/) > [360 Degree Feedback Software](/directory/1007/360-degree-feedback/software) > [Questback](/software/2072337/questback) # Questback Canonical: https://www.getapp.ca/software/2072337/questback Page: 1 / 3\ Next: [Next page](https://www.getapp.ca/software/2072337/questback?page=2) > Questback is a top Experience Management platform enhancing customer and employee experiences. They help organizations globally to act on key stakeholder feedback. Their diverse team is driven to give smart organizations a competitive edge. > > Verdict: Rated **4.7/5** by 49 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Questback Happier customers and employees. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 49 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support Software | 4.7/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: QuestBack - **Founded**: 2000 ## Commercial Context - **Starting Price**: €2,500.00 - **Pricing model**: Other (Free Trial) - **Pricing Details**: Contact Questback for pricing. - **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: Dutch, English, Finnish, French, German, Norwegian, Spanish, Swedish - **Available Countries**: Albania, Andorra, Argentina, Australia, Austria, Belgium, Bosnia and Herzegovina, Brazil, Bulgaria, Canada, Croatia, Cyprus, Czechia, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar and 36 more ## Features - 360 Degree Feedback Software - API - Action Management - Activity Dashboard - Activity Tracking - Alerts/Notifications - Anonymous Feedback - CSAT Survey Structure - Chat/Messaging - Churn Management - Collaboration Tools - Commenting/Notes - Communication Management - Complaint Monitoring - Conditional Logic - Continuous Feedback - Customer Database - Customer Experience Management - Customer History - Customer Journey Mapping ## Integrations (1 total) - Startdeliver ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support ## Category - [360 Degree Feedback Software](https://www.getapp.ca/directory/1007/360-degree-feedback/software) ## Related Categories - [360 Degree Feedback Software](https://www.getapp.ca/directory/1007/360-degree-feedback/software) - [NPS Software](https://www.getapp.ca/directory/1963/nps/software) - [Employee Engagement Software](https://www.getapp.ca/directory/715/employee-engagement/software) - [Customer Satisfaction Software](https://www.getapp.ca/directory/1029/customer-satisfaction/software) - [Customer Engagement Software](https://www.getapp.ca/directory/650/customer-engagement/software) ## Alternatives 1. [Typeform](https://www.getapp.ca/software/91581/typeform) — 4.7/5 (945 reviews) 2. [UmfrageOnline](https://www.getapp.ca/software/131259/enquetes-maken) — 4.6/5 (1554 reviews) 3. [Google Forms](https://www.getapp.ca/software/112857/google-forms) — 4.7/5 (11366 reviews) 4. [SurveyMonkey](https://www.getapp.ca/software/2371/surveymonkey) — 4.6/5 (10427 reviews) 5. [Jotform](https://www.getapp.ca/software/10191/jotform-4-0) — 4.7/5 (2795 reviews) ## Reviews ### "Flexible tool for easy surveys" — 5.0/5 > **Petri** | *April 18, 2023* | Automotive | Recommendation rating: 10.0/10 > > **Pros**: Mainly easy to use and build surveys, invitations and other small projects. The system is also capable for larger processes if you are able to use all advanced/sophisticated features. > > **Cons**: Sometimes the email adress is not accepted. > > Small internal surveys from events and training. Some customer surveys about purhace intention and satisfacation. Invitations to events. ----- ### "Essential tool to capture user satisfaction" — 5.0/5 > **Stein** | *March 12, 2024* | Construction | Recommendation rating: 10.0/10 > > **Pros**: Professional tool that helps to design, plan and develop the questionnaire and running the survey. Incl. afterwork with reports and analysis. All needed functionality in place. > > **Cons**: Not applicable. There was nothing I didn't like... ----- ### "Transportföretagen" — 4.0/5 > **Erik** | *February 9, 2024* | Transportation/Trucking/Railroad | Recommendation rating: 8.0/10 > > **Pros**: Support from Questback and easy to use. > > **Cons**: Nothing. I find Questback easy to work Withings. > > Very positive\! The positive approach the Questback people have make working with them a pure joy\! ----- ### "I am very satisfied" — 5.0/5 > **Torkel** | *June 3, 2023* | Environmental Services | Recommendation rating: 10.0/10 > > **Pros**: Product is very easy to use. The service you get when you are in need for that is quick and good. > > **Cons**: Can't think of anything really. It gives me all I need for my surveys. ----- ### "Questback" — 5.0/5 > **Annika** | *February 2, 2023* | Education Management | Recommendation rating: 10.0/10 > > **Pros**: A lot of options, the support is answering quick > > **Cons**: You cant change questions if the survey is publicatedWord-export does not look good ----- Page: 1 / 3\ Next: [Next page](https://www.getapp.ca/software/2072337/questback?page=2) ## Links - [View on GetApp](https://www.getapp.ca/software/2072337/questback) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data