---
description: Detailed reviews on Zoobook EHR based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Zoobook EHR with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Zoobook EHR Reviews, Prices & Ratings | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Therapy Notes Software](/directory/3631/therapy-notes/software) > [Zoobook EHR](/software/2071928/zoobook-ehr)

# Zoobook EHR

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> Zoobook offers cloud EHR and practice management AI powered software for mental health facilities, addiction, behavioral health facilities, psychiatry practices, addiction treatment centers, solo practitioners.
> 
> Verdict: Rated **4.7/5** by 156 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Zoobook EHR

1\. Scheduling and client's self scheduling
2. AI and Clinical Decision Support
3. Billing
4. Practice management
5. Methadone module, bed management, Telehealth
6. Integrations with laboratories, HIN connectivity, Clearing Houses and 3rd party APIs

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 156 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support Software | 4.8/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Zoobook Systems
- **Founded**: 2016

## Commercial Context

- **Starting Price**: US$120.00
- **Pricing model**:  (Free Trial)
- **Pricing Details**: Zoobook offers a range of pricing options for agencies of all sizes.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- API
- Appointment Scheduling Software
- Charting
- Claims Management Software
- Claims Scrubbing
- Client Portal
- Clinic Interoperability
- Coding Assistance
- Compliance Tracking
- Confirmations/Reminders
- Decision Support Software
- E-Prescribing
- EMR/EHR
- Employee Management
- For Mental/Behavioral Health
- HIPAA Compliant
- Initial Assessments
- Insurance Eligibility Verification
- Lab Integration
- Meaningful Use Certified

## Integrations (1 total)

- 1LIMS

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Therapy Notes Software](https://www.getapp.ca/directory/3631/therapy-notes/software)

## Related Categories

- [Therapy Notes Software](https://www.getapp.ca/directory/3631/therapy-notes/software)
- [Therapy Software](https://www.getapp.ca/directory/3539/therapy/software)
- [Mental Health Software](https://www.getapp.ca/directory/71/mental-health/software)
- [EMR Systems](https://www.getapp.ca/directory/56/electronic-medical-records/software)

## Alternatives

1. [Carepatron](https://www.getapp.ca/software/2048864/carepatron) — 4.4/5 (858 reviews)
2. [EHRYourWay](https://www.getapp.ca/software/102909/ehr-your-way) — 4.9/5 (528 reviews)
3. [Alleva](https://www.getapp.ca/software/2060766/alleva) — 4.5/5 (282 reviews)
4. [TheraNest](https://www.getapp.ca/software/102857/theranest-mental-health) — 4.4/5 (1033 reviews)
5. [CounSol.com](https://www.getapp.ca/software/106667/counsol-com) — 4.7/5 (829 reviews)

## Reviews

### "Zoobook ehr encompassed billing, records and complianc, for our health-partner clients." — 5.0/5

> **Ewan** | *June 22, 2025* | Telecommunications | Recommendation rating: 9.0/10
> 
> **Pros**: We were able to recently on-board a health care partner to Zoobook EHR, and billing-wise, it was cake easy. It manages insurance claims, authorizations and service documentation all in one.
> 
> **Cons**: It's not as easy to customize it for non-behavioral health settings, and reporting should be a bit more flexible when dealing with multiple facilities or billing departments.
> 
> For customers, it made compliance cleaner and reimbursements faster. For us less support tickets came in as their workflows were finally synced between clinical and billing teams.

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### "Great Customer Support" — 4.0/5

> **Greg** | *May 8, 2025* | Mental Health Care | Recommendation rating: 5.0/10
> 
> **Pros**: Customer Support and regular updates. I also like the auto save feature, which reloads a page that may have not been saved.
> 
> **Cons**: The initial difficulty of learning the interface. I also dislike how intensive note writing is in Zoobook. Other EHR systems will include drop-down menus that help speed up the note-writing process.

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### "Zoobook Pros/Cons" — 3.0/5

> **Debra** | *November 13, 2023* | Mental Health Care | Recommendation rating: 6.0/10
> 
> **Pros**: Web-based format
Teams' willingness to adapt program to meet our needs
> 
> **Cons**: Difficult to set up - needs to be simplified
Not yet able to get the reports I need
> 
> It has been a difficult roll-out. Zoobook has been good about adapting the program to fit what we need. They were the only software willing to make changes for our unique practice.

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### "Zoobooks Review" — 5.0/5

> **Andrea** | *November 12, 2024* | Mental Health Care | Recommendation rating: 7.0/10
> 
> **Pros**: Ease of use; good support team; problems are usually resolved.
> 
> **Cons**: New features not being explained well.
New employee orientation not thorough
> 
> Generally good. No problems with support. Sometimes it takes a while to get supervisor's approval to change a note. Don't understand why it needs supervisor approval to cancel a duplicate note., etc.

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### "EHR review" — 4.0/5

> **Desiree** | *February 13, 2025* | Nonprofit Organization Management | Recommendation rating: 7.0/10
> 
> **Pros**: lots of information documented, ability to create our own forms
> 
> **Cons**: too many tabs need to be opened for functions; the customer service is mostly via email and cannot move straight to phone call which makes it time consuming and a waste of time at times during a busy work day
> 
> its been okay thus far. no major complaints

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## Links

- [View on GetApp](https://www.getapp.ca/software/2071928/zoobook-ehr)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/healthcare-pharmaceuticals-software/a/zoobook-ehr/> |
| en-AE | <https://www.getapp.ae/software/2071928/zoobook-ehr> |
| en-AU | <https://www.getapp.com.au/software/2071928/zoobook-ehr> |
| en-CA | <https://www.getapp.ca/software/2071928/zoobook-ehr> |
| en-GB | <https://www.getapp.co.uk/software/2071928/zoobook-ehr> |
| en-IE | <https://www.getapp.ie/software/2071928/zoobook-ehr> |
| en-NZ | <https://www.getapp.co.nz/software/2071928/zoobook-ehr> |
| en-SG | <https://www.getapp.sg/software/2071928/zoobook-ehr> |
| en-ZA | <https://www.getapp.za.com/software/2071928/zoobook-ehr> |

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