---
description: Detailed reviews on Visiativ Customer Service based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Visiativ Customer Service with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Visiativ Customer Service Reviews, Prices & Ratings | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/231/customer-service/software) > [Visiativ Customer Service](/software/2071844/visiativ-customer-service)

# Visiativ Customer Service

Canonical: https://www.getapp.ca/software/2071844/visiativ-customer-service

> Visiativ Customer Service is a web-based software designed to help businesses with real-time interactions across channels, through live chat, email, and phone support. Administrators can gain insights into customer satisfaction levels to identify areas for improvement and optimize customer support strategy.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: Visiativ
- **Founded**: 1987

## Commercial Context

- **Target Audience**: Self Employed, 2–10, 11–50, 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: France

## Features

- Customer Portal
- Knowledge Base Management
- Live Chat Software
- Multi-Channel Communication
- Reporting & Statistics
- Support Ticket Management

## Support Options

- Email/Help Desk
- Phone Support

## Category

- [Customer Service Software](https://www.getapp.ca/directory/231/customer-service/software)

## Alternatives

1. [Freshdesk](https://www.getapp.ca/software/10317/freshdesk) — 4.5/5 (3408 reviews)
2. [Salesforce Sales Cloud](https://www.getapp.ca/software/90378/salesforce) — 4.4/5 (18768 reviews)
3. [Zendesk Suite](https://www.getapp.ca/software/9448/zendesk) — 4.4/5 (4072 reviews)
4. [LiveChat](https://www.getapp.ca/software/8385/livechat) — 4.6/5 (1715 reviews)
5. [LiveAgent](https://www.getapp.ca/software/91301/liveagent) — 4.7/5 (1753 reviews)

## Links

- [View on GetApp](https://www.getapp.ca/software/2071844/visiativ-customer-service)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-service-support-software/a/visiativ-customer-service/> |
| en-AE | <https://www.getapp.ae/software/2071844/visiativ-customer-service> |
| en-AU | <https://www.getapp.com.au/software/2071844/visiativ-customer-service> |
| en-CA | <https://www.getapp.ca/software/2071844/visiativ-customer-service> |
| en-GB | <https://www.getapp.co.uk/software/2071844/visiativ-customer-service> |
| en-IE | <https://www.getapp.ie/software/2071844/visiativ-customer-service> |
| en-NZ | <https://www.getapp.co.nz/software/2071844/visiativ-customer-service> |
| en-SG | <https://www.getapp.sg/software/2071844/visiativ-customer-service> |
| en-ZA | <https://www.getapp.za.com/software/2071844/visiativ-customer-service> |

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