---
description: Detailed reviews on ConSol CM/AI Assist based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare ConSol CM/AI Assist with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: ConSol CM/AI Assist Reviews, Prices & Ratings | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/231/customer-service/software) > [ConSol CM/AI Assist](/software/2071219/consol-cm-ai-assist)

# ConSol CM/AI Assist

Canonical: https://www.getapp.ca/software/2071219/consol-cm-ai-assist

> Harnessing AI capabilities to optimize workflows and boost efficiency in customer service and support operations.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Key benefits of ConSol CM/AI Assist

\- Summarize lengthy emails with a single click
- Automatically generate individual tickets
- One-click response suggestions
- GDPR-compliant after anonymization
- Accelerating ticket processing \& supporting service teams
- brings digital excellence to customer service \& support processes

## About the vendor

- **Company**: ConSol Consulting & Solutions Software
- **Location**: Muenchen, Germany
- **Founded**: 1984

## Commercial Context

- **Starting Price**: €4,900.00
- **Pricing model**: Per Feature
- **Target Audience**: 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise)
- **Supported Languages**: English, German
- **Available Countries**: Germany, Switzerland

## Features

- Alerts/Escalation
- Data Security
- Knowledge Base Management
- Multi-Channel Communication
- Reporting & Statistics
- Support Ticket Management

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support

## Category

- [Customer Service Software](https://www.getapp.ca/directory/231/customer-service/software)

## Alternatives

1. [Salesforce Sales Cloud](https://www.getapp.ca/software/90378/salesforce) — 4.4/5 (18768 reviews)
2. [LiveAgent](https://www.getapp.ca/software/91301/liveagent) — 4.7/5 (1753 reviews)
3. [Freshdesk](https://www.getapp.ca/software/10317/freshdesk) — 4.5/5 (3408 reviews)
4. [Zendesk Suite](https://www.getapp.ca/software/9448/zendesk) — 4.4/5 (4072 reviews)
5. [LiveChat](https://www.getapp.ca/software/8385/livechat) — 4.6/5 (1715 reviews)

## Links

- [View on GetApp](https://www.getapp.ca/software/2071219/consol-cm-ai-assist)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/software/2071219/consol-cm-ai-assist> |
| de-AT | <https://www.getapp.at/software/2071219/consol-cm-ai-assist> |
| en | <https://www.getapp.com/customer-service-support-software/a/consol-cm-ai-assist/> |
| en-AE | <https://www.getapp.ae/software/2071219/consol-cm-ai-assist> |
| en-AU | <https://www.getapp.com.au/software/2071219/consol-cm-ai-assist> |
| en-CA | <https://www.getapp.ca/software/2071219/consol-cm-ai-assist> |
| en-GB | <https://www.getapp.co.uk/software/2071219/consol-cm-ai-assist> |
| en-IE | <https://www.getapp.ie/software/2071219/consol-cm-ai-assist> |
| en-NZ | <https://www.getapp.co.nz/software/2071219/consol-cm-ai-assist> |
| en-SG | <https://www.getapp.sg/software/2071219/consol-cm-ai-assist> |
| en-ZA | <https://www.getapp.za.com/software/2071219/consol-cm-ai-assist> |

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