---
description: Detailed reviews on TVox Omnichannel Contact Center based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare TVox Omnichannel Contact Center with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: TVox Omnichannel Contact Center Reviews, Prices & Ratings | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Contact Center Software](/directory/593/contact-center/software) > [TVox Omnichannel Contact Center](/software/2070652/tvox-omnichannel-contact-center)

# TVox Omnichannel Contact Center

Canonical: https://www.getapp.ca/software/2070652/tvox-omnichannel-contact-center

> TVox Omnichannel Contact Center transforms customer care into an improved experience. The platform connects teams with customers on all channels: telephone, email, WhatsApp, webchat, and social for quick and personalized responses. The intuitive platform optimizes workflow and customer satisfaction while improving operational efficiency.
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

-----

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support Software | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Telenia Software

## Commercial Context

- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Linux (On-Premise)
- **Supported Languages**: English, Italian
- **Available Countries**: Italy

## Features

- API
- Activity Dashboard
- Agent Interface
- Alerts/Notifications
- Auto-Dialer
- Automated Routing
- Automatic Call Distribution
- CRM Software
- Call Center Management
- Call Logging
- Call Monitoring
- Call Recording Software
- Call Reporting
- Call Routing
- Call Tracking Software
- Call Transfer
- Callback Scheduling
- Caller ID
- Chat/Messaging
- Collaboration Tools

## Support Options

- Email/Help Desk
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Contact Center Software](https://www.getapp.ca/directory/593/contact-center/software)

## Related Categories

- [Contact Center Software](https://www.getapp.ca/directory/593/contact-center/software)
- [Call Centre Software](https://www.getapp.ca/directory/275/call-center/software)

## Alternatives

1. [Ringover](https://www.getapp.ca/software/117547/ringover) — 4.7/5 (858 reviews)
2. [DialedIn CCaaS](https://www.getapp.ca/software/104279/chasedata) — 4.8/5 (314 reviews)
3. [LiveAgent](https://www.getapp.ca/software/91301/liveagent) — 4.7/5 (1753 reviews)
4. [Convoso](https://www.getapp.ca/software/8280/cloud-predictive-dialer) — 4.5/5 (386 reviews)
5. [Nextiva](https://www.getapp.ca/software/91289/nextiva) — 4.6/5 (914 reviews)

## Reviews

### "A good call center tool" — 5.0/5

> **Ajoke** | *November 29, 2024* | Information Technology & Services | Recommendation rating: 9.0/10
> 
> **Pros**: It's interactive nature attracted me to it.
> 
> **Cons**: It doesn't ring out,I have to be on the lookout for it or have my headset on at all times.
> 
> I like the TVox Omnichannel for its interactiveness and the fact that all numbers I need can be stored on the system.

## Links

- [View on GetApp](https://www.getapp.ca/software/2070652/tvox-omnichannel-contact-center)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-management-software/a/tvox-omnichannel-contact-center/> |
| en-AE | <https://www.getapp.ae/software/2070652/tvox-omnichannel-contact-center> |
| en-AU | <https://www.getapp.com.au/software/2070652/tvox-omnichannel-contact-center> |
| en-CA | <https://www.getapp.ca/software/2070652/tvox-omnichannel-contact-center> |
| en-GB | <https://www.getapp.co.uk/software/2070652/tvox-omnichannel-contact-center> |
| en-IE | <https://www.getapp.ie/software/2070652/tvox-omnichannel-contact-center> |
| en-NZ | <https://www.getapp.co.nz/software/2070652/tvox-omnichannel-contact-center> |
| en-SG | <https://www.getapp.sg/software/2070652/tvox-omnichannel-contact-center> |
| en-ZA | <https://www.getapp.za.com/software/2070652/tvox-omnichannel-contact-center> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"GetApp Canada","address":{"@type":"PostalAddress","addressLocality":"Toronto","addressRegion":"ON","postalCode":"M2N 7E9","streetAddress":"5000 Yonge Street 14th Floor, Suite 1402 Toronto ON M2N 7E9"},"description":"Review, Compare and Evaluate small business software. GetApp Canada has software offers, SaaS and Cloud Apps, independent evaluations and reviews.","email":"info@getapp.ca","url":"https://www.getapp.ca/","logo":"https://dm-localsites-assets-prod.imgix.net/images/getapp/getapp-logo-light-mode-5f7ee07199c9b3b045bc654a55a2b9fa.svg","@id":"https://www.getapp.ca/#organization","@type":"Organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/getapp","https://www.facebook.com/GetAppcom","https://www.linkedin.com/company/getapp-com-a-gartner-company/","https://www.instagram.com/getappcom/","https://www.youtube.com/c/GetAppCom"]},{"name":"TVox Omnichannel Contact Center","description":"TVox Omnichannel Contact Center transforms customer care into an improved experience. The platform connects teams with customers on all channels: telephone, email, WhatsApp, webchat, and social for quick and personalized responses. The intuitive platform optimizes workflow and customer satisfaction while improving operational efficiency.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/079d53f3-0744-4985-8dd1-606580188fb0.webp","url":"https://www.getapp.ca/software/2070652/tvox-omnichannel-contact-center","@id":"https://www.getapp.ca/software/2070652/tvox-omnichannel-contact-center#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.ca/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":5.0,"bestRating":5,"ratingCount":1},"operatingSystem":"Cloud, Linux on premise"},{"@id":"https://www.getapp.ca/software/2070652/tvox-omnichannel-contact-center#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Contact Center Software","position":2,"item":"/directory/593/contact-center/software","@type":"ListItem"},{"name":"TVox Omnichannel Contact Center","position":3,"item":"/software/2070652/tvox-omnichannel-contact-center","@type":"ListItem"}]}]}
</script>