---
description: Detailed reviews on ChatLingual based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare ChatLingual with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: ChatLingual Reviews, Prices & Ratings | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Customer Support Software](/directory/562/customer-support/software) > [ChatLingual](/software/2070613/chatlingual)

# ChatLingual

Canonical: https://www.getapp.ca/software/2070613/chatlingual

> ChatLingual is a multilingual contact centre solution that supports customer interactions in multiple languages in real-time across chat, email, SMS, and social channels.
> 
> Verdict: Rated **4.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of ChatLingual

\- Chat, email, SMS, and social channel communications real-time in various languages
- Use across any digital channel
- Integrates with existing tech stack
- GDPR compliant, ISO 270001 certified, and PCI DSS Level 1 Service provider

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support Software | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 3.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: ChatLingual

## Commercial Context

- **Pricing Details**: Contact Us For Pricing Options.
- **Target Audience**: 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop)
- **Supported Languages**: Arabic, Basque, Brazilian Portuguese, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, European Portuguese, Finnish, French, Galician, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese
- **Available Countries**: United States

## Features

- API
- Alerts/Notifications
- CRM Software
- Chat/Messaging
- Chatbot Software
- Content Management System (CMS) Software
- Customer Communication
- Customer History
- Email Management Software
- Email Templates
- Event Triggered Actions
- Help Desk Management
- Inbox Management
- Interaction Tracking
- Knowledge Base Management
- Language Detection
- Live Chat Software
- Machine Translation
- Memory Management
- Multi-Channel Communication

## Integrations (2 total)

- GENESYS
- Salesforce Work.com

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- 24/7 (Live rep)
- Chat

## Category

- [Customer Support Software](https://www.getapp.ca/directory/562/customer-support/software)

## Related Categories

- [Customer Support Software](https://www.getapp.ca/directory/562/customer-support/software)
- [Customer Service Software](https://www.getapp.ca/directory/231/customer-service/software)
- [Customer Communications Management Software](https://www.getapp.ca/directory/1139/customer-communications-management/software)
- [Translation Management Software](https://www.getapp.ca/directory/656/localization-translation/software)

## Alternatives

1. [Freshdesk](https://www.getapp.ca/software/10317/freshdesk) — 4.5/5 (3425 reviews)
2. [LiveAgent](https://www.getapp.ca/software/91301/liveagent) — 4.7/5 (1781 reviews)
3. [Front](https://www.getapp.ca/software/102177/front) — 4.5/5 (286 reviews)
4. [Textline](https://www.getapp.ca/software/2048133/textline) — 4.9/5 (168 reviews)
5. [Freshchat](https://www.getapp.ca/software/106095/freshchat) — 4.1/5 (120 reviews)

## Reviews

### "Important Chat Tool" — 4.0/5

> **Naleen** | *February 17, 2023* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: A great tool to take chats from customer/users.We can short description and description at once.If user is not comfortable with English they can chat in other language, and we have the ability to translate which is most convenient.
> 
> **Cons**: Response Predictions can be better compared to as it is now.

## Links

- [View on GetApp](https://www.getapp.ca/software/2070613/chatlingual)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-service-support-software/a/chatlingual/> |
| en-AE | <https://www.getapp.ae/software/2070613/chatlingual> |
| en-AU | <https://www.getapp.com.au/software/2070613/chatlingual> |
| en-CA | <https://www.getapp.ca/software/2070613/chatlingual> |
| en-GB | <https://www.getapp.co.uk/software/2070613/chatlingual> |
| en-IE | <https://www.getapp.ie/software/2070613/chatlingual> |
| en-NZ | <https://www.getapp.co.nz/software/2070613/chatlingual> |
| en-SG | <https://www.getapp.sg/software/2070613/chatlingual> |
| en-ZA | <https://www.getapp.za.com/software/2070613/chatlingual> |

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