ChatGPT
ChatGPT
About ChatGPT
ChatGPT is an artificial intelligence chatbot developed by Anthropic. It is a conversational AI software designed to understand natural language queries and provide human-like responses. ChatGPT can be used for a wide range of applications including customer service, marketing, research, content creation and more.
The main features of ChatGPT include its advanced natural language processing capabilities powered by a large language model, the ability to have natural conversations and remember context, and provide detailed explanations. Users can have open-ended discussions with ChatGPT on a wide range of topics, pose follow-up questions, and the chatbot will attempt to answer coherently based on the information it's been trained on.
Some key technical details about ChatGPT include that it is built on Anthropic's Constitutional AI approach, which is designed to make AI systems safer and more aligned with human values. The natural language processing model itself has been trained on massive datasets crawled from the internet in order to ingest a broad range of human knowledge and conversations. ChatGPT offers API access to integrate with other applications.
Key benefits of ChatGPT
Allows you to get instant answers to questions, find creative inspiration, and learn something new
Available for free on the web as well as iOS and Android apps
Now has capabilities like seeing, hearing, and speaking to provide a more natural conversation
Offers an enterprise version for businesses with features like private access and content filtering
Developed by OpenAI, a leading AI research organization, using powerful GPT models
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- Industry: Nonprofit Organization Management
- Company size: 501–1,000 Employees
- Used Daily for 6-12 months
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- Likelihood to recommend 10.0 /10
Perfect for when my creativity is on strike or my brain needs a break!
Reviewed on 2025-07-15
I used to prefer Google Gemini but recently ChatGPT is so much better. I love the amount of things...
I used to prefer Google Gemini but recently ChatGPT is so much better. I love the amount of things I can do even on a free account - from making a fun picture of my dog to creating an itinerary for a trip, finding out my personal colours and solving a riddle. For work I use it to find benchmarking data and plan out wellbeing newsletters on a variety of topics.
Pros
The wide range of tasks it can achieve - from creating fun pictures to trawling a document or the web for information I need for work.
Cons
I often need to edit the information to make it look less AI-generated. This does improve regularly but the long dash is a huge giveaway and when I tried to customise my options and ask it not to use any more it still does.
- Industry: Nonprofit Organization Management
- Company size: 2–10 Employees
- Used Daily for 1+ year
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- Likelihood to recommend 10.0 /10
Reliable as can be!! Love ChatGPT
Reviewed on 2025-09-22
My overall experience with chatGPT has been very enjoyable!! It's been a life saver in a lot ...
My overall experience with chatGPT has been very enjoyable!! It's been a life saver in a lot situations when I was short on time and needed help to meet a deadline.
Pros
There are so many things I absolutely love about chatGPT!! If I had to pick one thing over the rest it would have to be it's consistency, and accuracy!
Cons
That's a tough one in all honesty but if I had to pick one it would be that it doesn't have enough features and it's a little pricier than id like to see considering
Alternatives Considered
CoPilot AIReasons for Switching to ChatGPT
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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- Likelihood to recommend 10.0 /10
A useful support tool
Reviewed on 2026-01-16
ChatGPT has become a helpful support tool for brainstorming, content drafts, and quick problem-solvi...
ChatGPT has become a helpful support tool for brainstorming, content drafts, and quick problem-solving during creative projects.
Pros
It’s great for generating ideas, refining copy for branding materials, and speeding up repetitive tasks. It saves time when working on tight deadlines.
Cons
The output still needs human review and adjustment to fully match brand voice. It’s a support tool, not a replacement for creative decision-making.
- Industry: Airlines/Aviation
- Company size: 51–200 Employees
- Used Daily for 1+ year
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- Likelihood to recommend 0.0 /10
ChatGPT is terrible.
Reviewed on 2025-07-09
Ive used it for over 2 years now with a PRO membership . recently canceled my membership and left...
Ive used it for over 2 years now with a PRO membership . recently canceled my membership and left chatgpt. Claude is better for word processing and counting and claude doesn't give me half-baked information
Pros
It is good at breaking down a big project into smaller pieces. That's about it everything else is garbage. Initially I was wowed but overtime I realized that it is terrible.
Cons
It lies, leaves typos, cant count words, gives half baked data, just absolutely terrible for anything other than the basics of breaking down a big project into smaller pieces.
- Industry: Telecommunications
- Company size: 10,000+ Employees
- Used Daily for 1+ year
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- Likelihood to recommend 10.0 /10
chatgpt makes marketing campaigns easy.
Reviewed on 2025-10-22
a new client wanted a full 3-month marketing plan in just 2 days. it was an impossible deadline. i...
a new client wanted a full 3-month marketing plan in just 2 days. it was an impossible deadline. i used chatgpt to create the basic structure of the plan, draft some social media posts, and generate ideas for blog content. it did 40% of my work in just a few hours. i used my time to make the strategy better and add my unique ideas. we delivered the plan on time and the client was very happy.
Pros
i use it for brainstorming new campaign ideas for my clients. it is very fast. i can get 20 ad headlines in one minute for A/B testing. it also helps me to find keywords for seo. i can ask it to make a customer persona and it will give me a good starting point. it saves a lot of my initial research time.
Cons
the ideas are not very creative sometimes. they are very general. for seo, the keywords are okay but i still need my professional tools. the ad copy it writes needs a lot of editing to match the brand voice. it cannot understand the deep emotions of the customer.
ChatGPT FAQs
Below are some frequently asked questions for ChatGPT.Q. What type of pricing plans does ChatGPT offer?
ChatGPT offers the following pricing plans:
- Starting from: US$0.00
- Pricing model: Free Version
- Free Trial: Not Available
Q. Who are the typical users of ChatGPT?
ChatGPT has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does ChatGPT support?
ChatGPT supports the following languages:
English
Q. Does ChatGPT support mobile devices?
ChatGPT supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does ChatGPT integrate with?
ChatGPT integrates with the following applications:
Canva
Q. What level of support does ChatGPT offer?
We do not have any information about what support options ChatGPT has
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