giftmate
About giftmate
giftmate is a simple yet powerful gifting solution helping companies of all sizes to maximise the efficiency of their incentives, loyalty and rewards programs and engage clients and employees with personalised desirable gifts worldwide.
Dedicated Customer Success Manager, Free instant digital delivery, flexible gift ordering without minimum order value, built-in reporting and much more are all at your disposal to ensure real business results from your customers’ and employees’ satisfaction.
Our products:
- An international catalog of gift cards from over 1500 brands across 30+ countries
- API documentation for seamless integration of our catalogue with client's platform
- User-friendly rewards management tool
- Custom brand portal - white label rewards marketplace
- Multi card giftmall that is easily exchangeable for selected range of branded gift cards from our catalogue.
Key benefits of giftmate
Why choose giftmate:
1 - One provider for international requests - we offer international catalogue of gift cards from over 1500 brand in more than 30 countries, simplifying your operations, accounting, and logistics.
2 - Service & Support - We provide Dedicated Customer Success Manager for each client as well as fast and helpful support for all end users of gift cards from our international catalogue.
3 - Over-the-sun availability - 24/7 access to the rewards catalogue with real-time availability sharing via API for branded gift cards of all denominations.
4 - No limits - No minimum order value. No sign-up fees. No long order request forms. Free instant digital delivery for easy online gifting all over the world.
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- Industry: Management Consulting
- Company size: 51–200 Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
GiftMall: The All-in-One Solution for Rewarding Diverse Clients
Reviewed on 2024-04-24
As someone who frequently conducts surveys, I rely heavily on GiftMall to source a wide range of...
As someone who frequently conducts surveys, I rely heavily on GiftMall to source a wide range of gift cards for rewarding participants. Their international selection allows me to find the perfect incentive for clients regardless of location, keeping them engaged and motivated to participate in future endeavours.
The entire process, from selecting gift cards to swift (e)delivery, is remarkably smooth.
GiftMall has surpassed my expectations in every way. If you're looking for a user-friendly platform with a diverse selection of gift cards, GiftMall is an excellent choice. It's a valuable partner in my survey initiatives, and I wholeheartedly recommend their services.
Pros
- Impressive Selection: GiftMall boasts a vast collection of popular brands. This ensures I can find the perfect reward for clients anywhere.
- International Appeal: Their extensive international catalog caters to my diverse clientele, offering options that resonate across borders.
- Seamless User Experience: The platform is incredibly user-friendly and intuitive, making the entire gift card selection and purchasing process a breeze.
Cons
While GiftMall offers a fantastic selection, it would be great to see an even wider variety of gift cards in the future :)
Response from giftmall
Thank you, Alina. We have an ongoing process of widening our catalog, therefore the range of brands and countries available grows on a weekly basis so we can successfully suit our customers' various requests.
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Enhanced loyalty among our clients
Reviewed on 2024-04-25
giftmate helped us change our approach to maintaining strong relationships with our B2B customers...
giftmate helped us change our approach to maintaining strong relationships with our B2B customers and partners. Prior to this cooperation, we had a chance to try and manage our sales motivation and reward programs on our own, and let me say it was rather hectic. Mostly, we struggled with keeping it predictable, scalable, and systemized. It was also hard to track our random actions in rewarding our partners and to evaluate the results.
Later, we found giftmate's software and decided to give it a try. Now it serves as a pivotal tool in our arsenal, driving our customer loyalty programs to new heights and ensuring repeat purchases.
It was valuable for us that with giftmate we were able to install a system of ready-made bonuses and to get detailed analytics of our spending and to see whether the rewards we sent were used by the clients. Since we track the repeat purchase rate among our clients at our company, we can confirm that our loyalty program investments were successful.
Pros
An intuitive platform that simplifies our sales motivation program, provides detailed analytics
Cons
There were no points of high importance that bothered us. However, as an opportunity for improvement, I believe a learning curve for new users in setting up and fully utilizing the platform's features might be beneficial.
Response from giftmall
Thanks for this generous review, Andrew! It's a pleasure working with you. We agree with the point of improvement that was mentioned and are working on it already!
- Industry: Consumer Services
- Company size: Self Employed
- Used Monthly for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 1.0 /10
This is a great app
Reviewed on 2024-12-10
My overall experience with gift mate has been. Exceptional.
My overall experience with gift mate has been. Exceptional.
Pros
The name itself is good but what it's for is pretty good
Cons
So far not much Im pretty sure hope to keep it like that
- Industry: Computer Software
- Company size: 51–200 Employees
- Used Monthly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 5.0 /10
Using incentives for marketing goals of our customers
Reviewed on 2024-05-20
Our company specializes in organizing various loyalty campaigns for our customers in Poland. Having...
Our company specializes in organizing various loyalty campaigns for our customers in Poland. Having a partner that can supply us with gift cards from many popular desired brands to use as prizes in such activities is super important for us. We highly recommend the giftmall team, as they provide great support and can even expand their already wide catalog for specific requests.
Pros
great range of brands in the incentives catalog for our target market
Cons
I haven’t noticed any disadvantages)))))
Response from giftmall
Hi Mykola! We hope our ongoing improvements will make you even more satisfied with our product. Thanks a lot for your review, it is important for us to stay in touch with our clients and to get their feedback so we can identify our points of growth.
- Industry: Logistics & Supply Chain
- Company size: 11–50 Employees
- Used Monthly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Great platform for employee motivation
Reviewed on 2024-10-04
Giftmate has been a fantastic addition to our company’s employee engagement strategy. As a...
Giftmate has been a fantastic addition to our company’s employee engagement strategy. As a logistics company, keeping our staff motivated is key, and this platform has made it easy to set up and manage various reward programs. The flexibility in reward options is a big plus, and the strong support we get is very reassuring. Highly recommend it for companies looking for an easy and impactful way to motivate their teams!
Pros
- Giftmate's platform is incredibly simple to navigate, making it easy to manage and implement employee motivation programs in no time.
- Their customer support is top-notch, always responsive and ready to help with any specific needs or queries.
- The rewards system is very flexible, in the end allowing employees to choose between cash or gift certificates for their favorite brands, which makes it feel more personalized.
Cons
Honestly, after several months of usage, I haven't encountered any issues or downsides with the platform.
giftmate FAQs
Below are some frequently asked questions for giftmate.Q. What type of pricing plans does giftmate offer?
giftmate offers the following pricing plans:
- Starting from: €0.00/month
- Pricing model: Free Version, Subscription
- Free Trial: Available
Q. Who are the typical users of giftmate?
giftmate has the following typical customers:
2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does giftmate support?
giftmate supports the following languages:
English, German, Polish, Spanish, Ukrainian
Q. Does giftmate support mobile devices?
giftmate supports the following devices:
Q. What other apps does giftmate integrate with?
We do not have any information about what integrations giftmate has
Q. What level of support does giftmate offer?
giftmate offers the following support options:
Email/Help Desk, FAQs/Forum, Phone Support, Chat
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