---
description: Detailed reviews on Zoho FSM based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Zoho FSM with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Zoho FSM Reviews, Prices & Ratings | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Lawn Care Software](/directory/1427/lawn-care/software) > [Zoho FSM](/software/2070344/zoho-fsm)

# Zoho FSM

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> Zoho FSM is a field service management platform that simplifies work order and workforce management, scheduling, and billing. The mobile app enables live tracking and helps field agents collaborate with the office. Zoho FSM integrates seamlessly with other Zoho and third-party applications.
> 
> Verdict: Rated **4.6/5** by 50 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Zoho FSM

\-‌ Get more done without switching between apps. Zoho FSM handles work order management, scheduling and dispatching, workforce management, and invoicing.

- Pave the way for effective communication and collaboration. The Zoho FSM mobile app helps field agents stay connected to the office and enables sharing notes and images.

- Manage sizable teams and improve productivity with advanced workforce management. Zoho FSM also has a multi-user environment with unique user profiles.

- Digitize back-end operations. Zoho FSM handles asset management, scheduled maintenance, billing, inventory tracking, and generating reports.

- Connect with other apps that are key to your business. Zoho FSM integrates with Zoho Books, Zoho CRM, Zoho Invoice, Zoho Inventory, and a host of third-party applications.

- Deliver a great customer experience with automated notifications, skilled field agents, detailed service reports, and multiple channels to make payments.

- Minimize costs by cutting back on repetitive visits. Increase first-time fix rates with efficient processes.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 50 Reviews |
| Ease of Use | 4.2/5 | Based on overall reviews |
| Customer Support Software | 4.5/5 | Based on overall reviews |
| Value for Money | 4.4/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Zoho
- **Founded**: 1996

## Commercial Context

- **Starting Price**: US$30.00
- **Pricing model**: Other (Free version available) (Free Trial)
- **Pricing Details**: Zoho FSM is a highly cost-effective and feature-rich field service management solution that offers a pricing model that delivers more value compared to traditional per-user pricing structures. Many field service management solutions charge businesses based on the number of users, leading to higher costs as the team expands.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile)
- **Supported Languages**: English
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more

## Features

- API
- Access Controls/Permissions
- Accounting Integration
- Accounting Software
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Appointment Scheduling Software
- Availability Management
- Barcode/Ticket Scanning
- Bid Management
- Billing & Invoicing
- CRM Software
- Calendar Management
- Calendar Sync
- Chat/Messaging
- Collaboration Tools
- Contact Database
- Cost Database
- Cost Estimating

## Integrations (9 total)

- Bigin by Zoho CRM
- WhatsApp
- Zapier
- Zoho Books
- Zoho CRM
- Zoho Desk
- Zoho Flow
- Zoho Inventory
- Zoho Invoice

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software

## Category

- [Lawn Care Software](https://www.getapp.ca/directory/1427/lawn-care/software)

## Related Categories

- [Lawn Care Software](https://www.getapp.ca/directory/1427/lawn-care/software)
- [Pool Service Software](https://www.getapp.ca/directory/1515/pool-service/software)
- [Electrical Contractor Software](https://www.getapp.ca/directory/1005/electrical-contractor/software)
- [Plumbing Software](https://www.getapp.ca/directory/987/plumbing/software)
- [Handyman Software](https://www.getapp.ca/directory/1383/handyman/software)

## Alternatives

1. [Jobber](https://www.getapp.ca/software/90723/jobber) — 4.6/5 (1471 reviews)
2. [BuildOps](https://www.getapp.ca/software/131331/buildops) — 4.4/5 (177 reviews)
3. [FieldPulse](https://www.getapp.ca/software/105687/fieldpulse) — 4.6/5 (484 reviews)
4. [Connecteam](https://www.getapp.ca/software/105401/connecteam) — 4.6/5 (5304 reviews)
5. [Skimmer](https://www.getapp.ca/software/113919/skimmer) — 4.9/5 (230 reviews)

## Reviews

### "Solid Field Service Management Tool with Strong Zoho Integration" — 5.0/5

> **Jorge** | *July 8, 2025* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: The strong integration with Zoho CRM and Books makes the workflow seamless. Scheduling and dispatching jobs is intuitive, and having custom modules and automation with Deluge is a huge plus.
> 
> **Cons**: Overall, Zoho FSM has met our expectations, and we haven’t encountered any major issues so far for the moment.
> 
> Overall, Zoho FSM has improved our field service operations by centralizing scheduling, dispatching, and invoicing. It requires proper setup and training, but once configured, it streamlines the entire process and integrates well with the Zoho ecosystem.

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### "FSM Review" — 5.0/5

> **Phillip** | *April 27, 2025* | Construction | Recommendation rating: 8.0/10
> 
> **Pros**: Easy to use, overall a great service for taking leads and converting through to customers and work orders and service appointments.
> 
> **Cons**: Sometimes It can be a bit rigid, I would like more control over how templates are laid out. The bigger software solves a lot of these issues.
> 
> overall it has been pretty good. It has helped me kickstart my business and get leads and jobs done.

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### "Lots of options for customizing\!" — 5.0/5

> **Josh** | *February 13, 2025* | Security & Investigations | Recommendation rating: 6.0/10
> 
> **Pros**: The team behind the FSM side of things does an amazing job
> 
> **Cons**: That there is no parts sold inventory with warranty information per customer.
> 
> Great product \& love that its open source

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### "Using of FSM" — 4.0/5

> **Anne-Lise** | *December 11, 2024* | Retail | Recommendation rating: 7.0/10
> 
> **Pros**: The support we receive and the way you incorporate the feedback we provide.
> 
> **Cons**: Restrictions on the number of workflow rules and data imports always require prior approval.

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### "Finally a FSM that works and budget friendly" — 5.0/5

> **jessica** | *November 24, 2024* | Utilities | Recommendation rating: 10.0/10
> 
> **Pros**: So far Zoho FSM is everything we needed in a Field Management software. Able to track leads/requests for service. Keep notes, and send estimates/invoices. So much easier than notepads. Also like that it is budget friendly and won't break the bank.
> 
> **Cons**: Still looking at different ways to label requests. The default does not work well for us.
> 
> So far it has been great, everything I was looking for. The integration with Zoho Books/Inventory is a lifesaver. Love how it all syncs together

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## Links

- [View on GetApp](https://www.getapp.ca/software/2070344/zoho-fsm)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/operations-management-software/a/zoho-fsm/> |
| en-AE | <https://www.getapp.ae/software/2070344/zoho-fsm> |
| en-AU | <https://www.getapp.com.au/software/2070344/zoho-fsm> |
| en-CA | <https://www.getapp.ca/software/2070344/zoho-fsm> |
| en-GB | <https://www.getapp.co.uk/software/2070344/zoho-fsm> |
| en-IE | <https://www.getapp.ie/software/2070344/zoho-fsm> |
| en-NZ | <https://www.getapp.co.nz/software/2070344/zoho-fsm> |
| en-SG | <https://www.getapp.sg/software/2070344/zoho-fsm> |
| en-ZA | <https://www.getapp.za.com/software/2070344/zoho-fsm> |
| fr | <https://www.getapp.fr/software/2070344/zoho-fsm> |
| fr-BE | <https://fr.getapp.be/software/2070344/zoho-fsm> |
| fr-CA | <https://fr.getapp.ca/software/2070344/zoho-fsm> |

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