---
description: Detailed reviews on LoyaltyStream based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare LoyaltyStream with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: LoyaltyStream Reviews, Prices & Ratings | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Customer Loyalty Software](/directory/204/customer-loyalty/software) > [LoyaltyStream](/software/2070238/loyaltystream)

# LoyaltyStream

Canonical: https://www.getapp.ca/software/2070238/loyaltystream

Page: 1 / 2\
Next: [Next page](https://www.getapp.ca/software/2070238/loyaltystream?page=2)

> LoyaltyStream: A premier B2B solution. The modular, flexible platform empowers you to craft personalised, one-time campaigns or implement enduring loyalty strategies.  Drive growth, enhance retention \& craft unique campaigns with a scalable SaaS.
> 
> Verdict: Rated **4.9/5** by 13 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Key benefits of LoyaltyStream

Scalable, modular software to ensure you have the right platform for your audience at the right time.
Scalable service packages that work to support your team as and when you need them.
Drive 21% growth in revenues
Inspire customer acquisitions through referrals and advocacy

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.9/5** | 13 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support Software | 4.8/5 | Based on overall reviews |
| Value for Money | 4.9/5 | Based on overall reviews |
| Features | 4.8/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Stream Loyalty

## Commercial Context

- **Pricing model**: Flat Rate
- **Target Audience**: Self Employed, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Australia, Brazil, Canada, France, Germany, India, Ireland, Italy, Mexico, New Zealand, Peru, Portugal, South Africa, Spain, United Arab Emirates, United Kingdom, United States

## Features

- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- CRM Software
- Campaign Analytics
- Campaign Management Software
- Campaign Planning
- Churn Management
- Client Portal
- Communication Management
- Content Creation
- Content Management System (CMS) Software
- Customer Activity Tracking
- Customer Database
- Customer History
- Customer Portal
- Customer Profiles
- Customer Segmentation

## Integrations (4 total)

- Freshcaller
- Freshdesk
- SendGrid
- Twilio

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support

## Category

- [Customer Loyalty Software](https://www.getapp.ca/directory/204/customer-loyalty/software)

## Related Categories

- [Customer Loyalty Software](https://www.getapp.ca/directory/204/customer-loyalty/software)
- [Customer Engagement Software](https://www.getapp.ca/directory/650/customer-engagement/software)

## Alternatives

1. [Guusto](https://www.getapp.ca/software/127547/guusto) — 4.9/5 (3786 reviews)
2. [Kangaroo](https://www.getapp.ca/software/109869/kangaroo) — 4.9/5 (255 reviews)
3. [RepeatMD](https://www.getapp.ca/software/2074767/repeatmd) — 4.4/5 (190 reviews)
4. [Tango](https://www.getapp.ca/software/2052699/e-gift-card-rewards-and-incentives) — 4.8/5 (529 reviews)
5. [Tremendous](https://www.getapp.ca/software/2047288/tremendous-rewards) — 4.8/5 (514 reviews)

## Reviews

### "LoyaltyStream - turning customers into fans" — 5.0/5

> **Jane** | *February 19, 2024* | Marketing & Advertising | Recommendation rating: 10.0/10
> 
> **Pros**: It is easy to use and provides benefits such as the ability to:
1. Configure a wide range of campaigns
2. Personalise campaigns and communications
3. Target different member activities
4. Track transactions and customer behaviours
5. Offer rewards and incentives
> 
> **Cons**: We haven't come across any negatives and Stream is always open to development ideas.
> 
> LoyaltyStream is a reliable, customisable, and engaging loyalty platform with an extremely user-friendly interface, which is designed to make it easy for both businesses and customers to navigate. 
Its ability to integrate with other systems allows for the tracking of customer purchases and engagement to effectively fulfil B2B reward loyalty and also provides businesses with access to analytics to track the effectiveness of the programme.

-----

### "Stream Loyalty" — 5.0/5

> **Anne** | *November 15, 2023* | Automotive | Recommendation rating: 9.0/10
> 
> **Pros**: We use the platform to provide flexibility, variety and self management of many reward programs that are used for both internal and external customers. This allows us to reach multiple customer segments with targeted campaigns whilst self management of budgets and rewards.
> 
> **Cons**: The terminology can be confusing and sometimes the reporting descriptions have not met what is being shown on the reports.
> 
> We have spent a lot of time taking the off the shelf product and making bespoke changes. This has created a large learning curve for both myself and the stream team. They have never said we can't do it - only let us take away and see how we make it work. It is great to work with a team that embrace ideas and provide a can do attitude.

-----

### "Easy to use and navigate" — 5.0/5

> **Kristi** | *January 16, 2025* | Wholesale | Recommendation rating: 5.0/10
> 
> **Pros**: How organized it is. Easy to use and navigate
> 
> **Cons**: I like everything about it. I can’t think of anything I would change
> 
> Great, easy to use and navigate. Highly recommend

-----

### "City Plumbing Rewards Programme" — 4.0/5

> **Brigitte** | *November 15, 2023* | Retail | Recommendation rating: 8.0/10
> 
> **Pros**: defined call out plans , loyalty rewards for spending customers
> 
> **Cons**: non visibility to all colleagues as to what our customers can redeem their points for
> 
> We have come a long way together with developing and enhancing our programme and  I feel that we need to re-engage with an update of things to come and things to go

-----

### "Excellent service & product to match" — 5.0/5

> **Craig** | *October 27, 2023* | Management Consulting | Recommendation rating: 10.0/10
> 
> **Pros**: Managed service was extremely helpful Excellent dedicated teamGreat supportHuge range of rewards
> 
> **Cons**: Nothing - they were very responsive and their strategy input was of the highest quality
> 
> I worked with the team at Stream to help roll out a loyalty program for one of my clients

-----

Page: 1 / 2\
Next: [Next page](https://www.getapp.ca/software/2070238/loyaltystream?page=2)

## Links

- [View on GetApp](https://www.getapp.ca/software/2070238/loyaltystream)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-management-software/a/stream-loyalty/> |
| en-AE | <https://www.getapp.ae/software/2070238/loyaltystream> |
| en-AU | <https://www.getapp.com.au/software/2070238/loyaltystream> |
| en-CA | <https://www.getapp.ca/software/2070238/loyaltystream> |
| en-GB | <https://www.getapp.co.uk/software/2070238/loyaltystream> |
| en-IE | <https://www.getapp.ie/software/2070238/loyaltystream> |
| en-NZ | <https://www.getapp.co.nz/software/2070238/loyaltystream> |
| en-SG | <https://www.getapp.sg/software/2070238/loyaltystream> |
| en-ZA | <https://www.getapp.za.com/software/2070238/loyaltystream> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"GetApp Canada","address":{"@type":"PostalAddress","addressLocality":"Toronto","addressRegion":"ON","postalCode":"M2N 7E9","streetAddress":"5000 Yonge Street 14th Floor, Suite 1402 Toronto ON M2N 7E9"},"description":"Review, Compare and Evaluate small business software. GetApp Canada has software offers, SaaS and Cloud Apps, independent evaluations and reviews.","email":"info@getapp.ca","url":"https://www.getapp.ca/","logo":"https://dm-localsites-assets-prod.imgix.net/images/getapp/getapp-logo-light-mode-5f7ee07199c9b3b045bc654a55a2b9fa.svg","@type":"Organization","@id":"https://www.getapp.ca/#organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/getapp","https://www.facebook.com/GetAppcom","https://www.instagram.com/getappcom/","https://www.youtube.com/c/GetAppCom"]},{"name":"LoyaltyStream","description":"LoyaltyStream is a solution for B2B enterprises aiming to propel revenue growth, enhance customer retention, and meet customer acquisition objectives. \n\nThe modular and scalable SaaS platform empowers you to craft personalised, one-time campaigns or implement enduring loyalty strategies. \n\nElevate your customer experience by establishing your customisable microsite or employ our APIs to launch campaigns via your own channels. With LoyaltyStream, experience flexibility and control in delivering unique customer experiences and building lasting relationships.\n\n\nLoyaltyStream provides you with the capability to segment and specifically target your audience with campaigns structured to alter behaviours.\n\nLoyalty Campaigns:\nLoyaltyStream offers 14 distinct loyalty campaigns and 5 bonus promotions, allowing extensive customization to specifically target behaviours pivotal to your business. Structured into KEEP, GROW, and WIN strategies, our platform facilitates easy targeting of customer acquisition, retention, and growth through intuitive online campaign wizards. Each member can access their own loyalty bank, containing multiple digital wallets. Customise the loyalty wallet by setting the award period, expiry points, and discretionary points. These user-friendly campaign wizards are ultimately developed to bolster revenue growth, offering limitless options.\n\nReward Shop:\nThe integrated RewardShop eliminates the complexities of rewarding your audience by addressing all your reward and fulfilment needs. With thousands of rewards available, feature your chosen ones, and even add your own brand rewards and charity redemptions. This lets members create wish lists of rewards, gamifying the experience and fostering engagement.\n\nCommunication Modules:\nThe platform is equipped with a branded emailer for crafting emails to target specific behaviours in your audience, including a range of system emails set up before the programme launch, with all email interactions trackable and visible on your dashboard. The platform also supports sending inbox notifications with full tracking of each message, allowing analysis of message impact on performance.\n\nIntegrated CRM:\nWith a comprehensive member database, import member, product, and activity data as needed. Gain a unified view of member activities, explore activity, earning and redemption histories, reward wish lists, and profile details. The loyalty tiers module aids in segmenting the audience based on various parameters like activity, spend, engagement, or achieved targets.\n\nGamification:\nEnhance member engagement with features like Spin-to-Win, Calendar Countdown, Leader Boards, Digital Stamp Cards, and online Scratch Cards, adding elements of surprise and delight.\n\nInsights and Analytics:\nDeployed with an interactive dashboard, to track program KPIs effectively. View member activity, loyalty score movement, loyalty currency liability, revenue growth, communication success, and more, with 3 customisable tiles. Access a suite of reports available on the platform or downloadable to Excel, which can be scheduled to be emailed to relevant personnel.\n\nYour team gains full access to all administration modules, allowing campaign configurations, member management, communication send-outs, analytics viewings, and program metric definitions.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/5cd0ee27-5a9a-4157-8641-e1d287f09a00.jpeg","url":"https://www.getapp.ca/software/2070238/loyaltystream","@type":"SoftwareApplication","@id":"https://www.getapp.ca/software/2070238/loyaltystream#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.ca/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":13,"ratingValue":4.9},"operatingSystem":"Cloud"},{"@type":"BreadcrumbList","@id":"https://www.getapp.ca/software/2070238/loyaltystream#breadcrumblist","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Loyalty Software","position":2,"item":"/directory/204/customer-loyalty/software","@type":"ListItem"},{"name":"LoyaltyStream","position":3,"item":"/software/2070238/loyaltystream","@type":"ListItem"}]}]}
</script>