---
description: Detailed reviews on VoIP Detective based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare VoIP Detective with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: VoIP Detective Reviews, Prices & Ratings | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Reporting Software](/directory/931/analytics-reporting/software) > [VoIP Detective](/software/2069574/voip-detective)

# VoIP Detective

Canonical: https://www.getapp.ca/software/2069574/voip-detective

> VoIP Detective is easy-to-use call reporting for Cisco CallManager (CUCM), CUBE, Webex Calling, and Microsoft Teams. Admins, managers, and end users run their own reports — call detail, quality (MOS/jitter), busy hour, and more. Self-hosted, with a free version and flat Pro pricing.
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of VoIP Detective

\-One tool for every platform — report on Cisco CallManager (CUCM), CUBE, Webex Calling, and Microsoft Teams from a single self-hosted deployment, so you're not juggling separate tools as you migrate or run a mix.

-Reports anyone can run — managers and end users pull their own call reports without IT tickets or training, freeing administrators from routine report requests.

-Your data stays in-house — VoIP Detective runs as a virtual machine in your own environment, so sensitive call records never leave your network.

-Troubleshoot call quality fast — search by MOS, jitter, latency, and packet loss to pinpoint the devices and network segments behind poor-quality calls.

-Reclaim wasted licenses — the endpoint utilization report flags devices that haven't placed a call, so you can decommission them and recover licenses.

-Built for compliance — emergency-call (911) alerts, GDPR number masking, and unlimited data retention for long-term records.

-Honest, predictable pricing — a genuinely free version that never expires, plus one flat annual price for Pro with no per-user, per-device, or per-number fees and no sales quote.

-Up and running fast — deploy the VM, point your phone system at it, and most teams are running reports within about 30 minutes.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support Software | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 4.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: UC Guru
- **Founded**: 2017

## Commercial Context

- **Starting Price**: US$1,499.00
- **Pricing model**: Flat Rate (Free version available) (Free Trial)
- **Pricing Details**: Free version has no expiration.  Paid version stores more call data.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop)
- **Supported Languages**: Brazilian Portuguese, English, French, Spanish
- **Available Countries**: Australia, Canada, France, Germany, India, Ireland, Italy, Mexico, Netherlands, New Zealand, Philippines, Singapore, South Africa, United Arab Emirates, United Kingdom, United States

## Features

- Ad hoc Reporting
- By-Extension Reporting
- CRM Software
- Call Duration
- Call Logging
- Call Reporting
- Call Routing
- Call Tracking Software
- Call Volume
- Caller ID
- Data Import/Export
- Data Visualization Software
- Inbound Reporting
- Outbound Reporting
- Performance Management
- Reporting & Statistics
- Usage Tracking/Analytics
- Voice Mail
- Who Answered Log

## Integrations (5 total)

- CUBE
- Cisco Unified Communications Manager
- Cisco Unified Contact Center Express
- Microsoft Teams
- Webex Suite

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software

## Category

- [Reporting Software](https://www.getapp.ca/directory/931/analytics-reporting/software)

## Related Categories

- [Reporting Software](https://www.getapp.ca/directory/931/analytics-reporting/software)
- [Call Accounting Software](https://www.getapp.ca/directory/274/call-accounting/software)

## Alternatives

1. [Microsoft Power BI](https://www.getapp.ca/software/102847/power-bi) — 4.6/5 (1886 reviews)
2. [Google Analytics 360](https://www.getapp.ca/software/90997/google-analytics) — 4.7/5 (8098 reviews)
3. [Quire](https://www.getapp.ca/software/2071696/quire-1) — 4.8/5 (137 reviews)
4. [Dataslayer](https://www.getapp.ca/software/2072170/dataslayer) — 4.7/5 (88 reviews)
5. [Better Reports](https://www.getapp.ca/software/2044367/better-reports) — 4.9/5 (172 reviews)

## Reviews

### "It's been amazing" — 5.0/5

> **Aaron** | *June 26, 2019* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: Ease of use and installation, the free option/trial is awesome.  It's simple, fast, it works.  If it doesn't, the developer is quick to fix the problem.
> 
> **Cons**: User management - this isn't really a huge con, I had to put something.  I haven't even asked or mentioned it to the developer.  Right now, users have to register themselves with their extension, and you grant them access to whatever they need.  It might be nice to have AD/LDAP integration, but this definitely is not a show-stopper.
> 
> We've been using it for quite a while now, and it is continuously being improved.  The developer is responsive and open to feedback and resolving issues.  Coming from a product that was dated and cobbled together to work with Cisco, this was an amazing find.

All we wanted was a simple product to search call logs and run reports.  Cisco's CDR is less than stellar at this, but works in a pinch.  Other products cost a lot of money, and include features we weren't really needing.  So starting out, VOIPDetective does exactly what we want, and more.  As more features are added, it will become even more invaluable and useful to a wider range of customers.

You have nothing to lose by trying it out - you can get most of the features free, although it only stores the previous 2 weeks of data.  I really like this simple demo/trial setup.  No annoying banners, popups, emails, nothing.

## Links

- [View on GetApp](https://www.getapp.ca/software/2069574/voip-detective)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/it-communications-software/a/voip-detective/> |
| en-AE | <https://www.getapp.ae/software/2069574/voip-detective> |
| en-AU | <https://www.getapp.com.au/software/2069574/voip-detective> |
| en-CA | <https://www.getapp.ca/software/2069574/voip-detective> |
| en-GB | <https://www.getapp.co.uk/software/2069574/voip-detective> |
| en-IE | <https://www.getapp.ie/software/2069574/voip-detective> |
| en-NZ | <https://www.getapp.co.nz/software/2069574/voip-detective> |
| en-SG | <https://www.getapp.sg/software/2069574/voip-detective> |
| en-ZA | <https://www.getapp.za.com/software/2069574/voip-detective> |

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