---
description: Detailed reviews on BastionGPT based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare BastionGPT with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: BastionGPT Reviews, Prices & Ratings | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Chatbot Software](/directory/2795/chatbot/software) > [BastionGPT](/software/2069251/bastiongpt)

# BastionGPT

Canonical: https://www.getapp.ca/software/2069251/bastiongpt

> BastionGPT is a HIPAA-compliant AI-powered digital assistant and scribe that helps healthcare providers improve efficiency and provide better patient care.  Built using the latest generation AI models, including those that power ChatGPT, Claude, and Gemini.
> 
> Verdict: Rated **4.8/5** by 4 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of BastionGPT

Maintain HIPAA Compliance: Your data stays within BastionGPT’s secure environment, with a Business Associate Agreement (BAA) included by default on every plan.&#10; &#10;Generate customized clinical documentation: Draft progress notes, referral letters, treatment plans, and patient education materials that match your writing style and specialty-specific terminology using healthcare-trained AI models.&#10; &#10;Access multiple leading AI models: BastionGPT utilizes the latest generation AI models that power ChatGPT, Claude, and Gemini, delivering higher accuracy than single-model solutions without switching interfaces or paying for multiple subscriptions.&#10; &#10;Customize outputs to your practice style: Save frequently used prompts, provide templates, and adjust response formats to streamline your workflows and maintain consistency across documentation.&#10; &#10;Process extensive clinical documents: Upload and analyze patient records, documents, research articles, or guidelines up to 150,000 words, with BastionGPT drafting documentation, extracting key findings, identifying inconsistencies, and generating summaries in seconds.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 4 Reviews |
| Ease of Use | 3.8/5 | Based on overall reviews |
| Customer Support Software | 4.0/5 | Based on overall reviews |
| Value for Money | 4.0/5 | Based on overall reviews |
| Features | 3.8/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: FortaTech Security

## Commercial Context

- **Starting Price**: US$20.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: All plans include a BAA, unlimited transcription, and a 7-day free trial.  Pricing is per user per month, with discounts available for annual subscriptions.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop)
- **Supported Languages**: English
- **Available Countries**: Albania, Andorra, Anguilla, Antigua and Barbuda, Aruba, Australia, Austria, Bahamas, Barbados, Belarus, Belgium, Belize, Bermuda, Bosnia and Herzegovina, British Virgin Islands, Bulgaria, Canada, Cayman Islands, Costa Rica, Croatia and 70 more

## Features

- AI Copilot
- AI/Machine Learning
- API
- Automated Responses
- Chatbot Software
- Collaboration Tools
- Customizable Branding
- Customizable Templates
- For Sales/Marketing
- Generative AI
- Live Chat Software
- Multi-Language
- Natural Language Processing
- Pre-Configured Bot
- Query Suggestions
- Search
- Templates
- Text Editing
- Transcripts/Chat History

## Integrations (1 total)

- Microsoft Teams

## Support Options

- Email/Help Desk
- FAQs/Forum
- Phone Support

## Category

- [Chatbot Software](https://www.getapp.ca/directory/2795/chatbot/software)

## Related Categories

- [Chatbot Software](https://www.getapp.ca/directory/2795/chatbot/software)
- [Ai Writing Assistant Software](https://www.getapp.ca/directory/3842/ai-writing-assistant/software)

## Alternatives

1. [ChatGPT](https://www.getapp.ca/software/2070494/chatgpt) — 4.4/5 (352 reviews)
2. [Chatbase](https://www.getapp.ca/software/2069516/chatbase) — 4.3/5 (73 reviews)
3. [Botsonic](https://www.getapp.ca/software/2071616/botsonic) — 4.8/5 (80 reviews)
4. [Tidio](https://www.getapp.ca/software/105081/tidio-chat) — 4.7/5 (590 reviews)
5. [Wati](https://www.getapp.ca/software/2068239/wati) — 4.6/5 (203 reviews)

## Reviews

### "Like Chat GPT but intuitive and private for health practitioners" — 5.0/5

> **Emma** | *June 10, 2025* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: Bastion is like Chat GPT but knows what healthcare practitioners need, including the privacy systems that are crucial to our work.  It's easy to use - very little time is spent working it out as it has such a straightforward, clean interface.  I love the system of prompts and have refined mine to get what I need.  I tried many AI programs and Bastion hits the mark.  I kept going back to it and finally just stayed\!
> 
> **Cons**: I can't think of many cons.  If pressed, being able to select British spellings would be great, but you can ask Bastion to add use them in your prompt.
> 
> Bastion is like the intern I always needed.  It just needs some context and explanation of what I need and off it goes, often giving me back work that is better written than what I would have done.  Bastion has seriously given me hours of time back - that is not an exaggeration.  Tasks that took hours are now done at the click of a button.  I could not go back\!

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### "Psychological Report Writing Made Easy with BastionGPT" — 5.0/5

> **Alexis** | *October 4, 2023* | Writing & Editing | Recommendation rating: 10.0/10
> 
> **Pros**: I love that the creativity level can be placed at zero to endure there is no "new" or inaccurate information in the output.  The HIPAA-compliance feature is a huge time saver because I do not have to take out identifying information.
> 
> **Cons**: When the last sentence or paragraph of output is incomplete.Cannot interact with PDFs
> 
> We are solving the problem of the shortage of psychologists, by writing their reports faster, so they can see more clients\!

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### "Zero customer service" — 5.0/5

> **Verified Reviewer** | *December 3, 2024* | Hospital & Health Care | Recommendation rating: 0.0/10
> 
> **Pros**: Price is great. Concept is great but the functionality with the program is a disaster.
> 
> **Cons**: No customer service. I've met with the two twice, issues are still not resolved
> 
> Poor. Unless they provide some assistance i will cancel my service

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### "Review" — 4.0/5

> **Kyle** | *October 3, 2023* | Mental Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: Secure summarization of data, customer services was great
> 
> **Cons**: Needs an API, and somtimes had issues with Azure
> 
> Would recommend. Customer service was great

## Links

- [View on GetApp](https://www.getapp.ca/software/2069251/bastiongpt)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/all-software/a/bastiongpt/> |
| en-AE | <https://www.getapp.ae/software/2069251/bastiongpt> |
| en-AU | <https://www.getapp.com.au/software/2069251/bastiongpt> |
| en-CA | <https://www.getapp.ca/software/2069251/bastiongpt> |
| en-GB | <https://www.getapp.co.uk/software/2069251/bastiongpt> |
| en-IE | <https://www.getapp.ie/software/2069251/bastiongpt> |
| en-NZ | <https://www.getapp.co.nz/software/2069251/bastiongpt> |
| en-SG | <https://www.getapp.sg/software/2069251/bastiongpt> |
| en-ZA | <https://www.getapp.za.com/software/2069251/bastiongpt> |

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