---
description: Detailed reviews on Concerto based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Concerto with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Concerto Reviews, Prices & Ratings | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Conversational AI Platforms](/directory/1647/conversational-ai-platform/software) > [Concerto](/software/2069071/concerto)

# Concerto

Canonical: https://www.getapp.ca/software/2069071/concerto

> Concerto AI’s AI-driven smart assistant helps small businesses streamline their front desk operations, providing a seamless customer experience across various text and voice channels.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: Concerto

## Commercial Context

- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- AI/Machine Learning
- API
- Activity Dashboard
- CRM Software
- Chat Transcript
- Chat/Messaging
- Chatbot Software
- Code-free Development
- Communication Management
- Customizable Branding
- Email Management Software
- Engagement Tracking
- For Developers
- Intent Recognition
- Lead Capture Software
- Multi-Channel Communication
- Multi-Channel Management
- Multi-Language
- Natural Language Processing
- Natural Language Search

## Integrations (5 total)

- Freshdesk
- Meevo
- Phorest
- ZENOTI
- Zapier

## Category

- [Conversational AI Platforms](https://www.getapp.ca/directory/1647/conversational-ai-platform/software)

## Alternatives

1. [Fathom](https://www.getapp.ca/software/2071295/fathom-1) — 5.0/5 (807 reviews)
2. [UChat](https://www.getapp.ca/software/2068586/uchat) — 4.9/5 (73 reviews)
3. [Denser AI](https://www.getapp.ca/software/2074334/denser-ai) — 5.0/5 (31 reviews)
4. [Botsonic](https://www.getapp.ca/software/2071616/botsonic) — 4.8/5 (80 reviews)
5. [Mindset AI](https://www.getapp.ca/software/2079982/mindset-ai) — 4.9/5 (15 reviews)

## Links

- [View on GetApp](https://www.getapp.ca/software/2069071/concerto)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/emerging-technology-software/a/concerto/> |
| en-AE | <https://www.getapp.ae/software/2069071/concerto> |
| en-AU | <https://www.getapp.com.au/software/2069071/concerto> |
| en-CA | <https://www.getapp.ca/software/2069071/concerto> |
| en-GB | <https://www.getapp.co.uk/software/2069071/concerto> |
| en-IE | <https://www.getapp.ie/software/2069071/concerto> |
| en-NZ | <https://www.getapp.co.nz/software/2069071/concerto> |
| en-SG | <https://www.getapp.sg/software/2069071/concerto> |
| en-ZA | <https://www.getapp.za.com/software/2069071/concerto> |

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