---
description: Detailed reviews on numia based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare numia with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: numia Reviews, Prices & Ratings | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Chatbot Software](/directory/2795/chatbot/software) > [numia](/software/2068554/debmedia)

# numia

Canonical: https://www.getapp.ca/software/2068554/debmedia

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> Debmedia streamlines customer service channels through video calls, chatbot, virtual queue, online appointments, and more solutions.
> 
> Verdict: Rated **4.4/5** by 29 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of numia

1\. Integration of digital and face-to-face channels.
2. Reduction in customer service times.
3. Smoother and more efficient omnichannel customer journey.
4. Increased team productivity.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.4/5** | 29 Reviews |
| Ease of Use | 4.4/5 | Based on overall reviews |
| Customer Support Software | 4.2/5 | Based on overall reviews |
| Value for Money | 4.1/5 | Based on overall reviews |
| Features | 4.2/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: numia

## Commercial Context

- **Pricing model**: Per Feature (Free Trial)
- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop)
- **Supported Languages**: Spanish
- **Available Countries**: Argentina, Bolivia, Brazil, Chile, Colombia, Costa Rica, Ecuador, Mexico, Panama, Paraguay, Peru, Puerto Rico, Uruguay

## Features

- Automated Responses
- Chatbot Software
- Confirmations/Reminders
- Content Scheduling
- Feedback Management
- Media Library
- Multi-Channel Data Collection
- Multi-Channel Distribution
- Multi-Screen Support
- Natural Language Processing
- Online Booking
- Remote Display Management
- Reporting/Analytics
- Scheduling Software
- Screen Sharing Software
- Survey Builder
- Two Way Audio & Video

## Support Options

- Email/Help Desk
- Knowledge Base Software
- Chat

## Category

- [Chatbot Software](https://www.getapp.ca/directory/2795/chatbot/software)

## Related Categories

- [Chatbot Software](https://www.getapp.ca/directory/2795/chatbot/software)
- [Survey Tools](https://www.getapp.ca/directory/234/survey/software)
- [Customer Experience Software](https://www.getapp.ca/directory/601/customer-experience/software)
- [Video Conferencing Software](https://www.getapp.ca/directory/528/video-conferencing/software)
- [Digital Signage Software](https://www.getapp.ca/directory/728/digital-signage/software)

## Alternatives

1. [Typeform](https://www.getapp.ca/software/91581/typeform) — 4.7/5 (964 reviews)
2. [Giftbit](https://www.getapp.ca/software/2054878/giftbit) — 4.6/5 (82 reviews)
3. [Jotform](https://www.getapp.ca/software/10191/jotform-4-0) — 4.7/5 (2885 reviews)
4. [Birdeye](https://www.getapp.ca/software/112535/birdeye) — 4.7/5 (704 reviews)
5. [Howazit](https://www.getapp.ca/software/2063713/howazit) — 4.5/5 (6 reviews)

## Reviews

### "Buen software" — 5.0/5

> **Deiniel** | *November 24, 2022* | Banking | Recommendation rating: 8.0/10
> 
> **Pros**: Es bastante flexible para incorporarle nuevos desarrollos
> 
> **Cons**: La implementación tardo mucho, no teníamos respuestas claras por parte del equipo de desarrollo, y teníamos que estar escalando para dar con respuestas sobre los tiempos de entrega.
> 
> Buena.

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### "Una solucion de carteleria y turnos decente" — 4.0/5

> **Hector** | *November 24, 2022* | Information Technology & Services | Recommendation rating: 8.0/10
> 
> **Pros**: La solucion en general funciona bien y realmente no hay algo que pueda destacar como "especial" de la misma
> 
> **Cons**: El gran problema se da cuando tenemos alguna falla, normalmente no fluye el servicio de soporte como lo esperamos y hemos tenido que esperar meses para algunas remediaciones. La configuracion de la herramienta no es la mas amigable, lleva demasiada parametrizacion .
> 
> Tenemos un producto que cumple con su funcion en lineas generales, pero dependemos mucho del proveedor para la configuracion y cuando falla a veces se tarda demasiado en la remediacion

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### "Beneficios Obtenidos" — 5.0/5

> **Alonso** | *November 17, 2022* | Government Administration | Recommendation rating: 10.0/10
> 
> **Pros**: La facilidad de uso, la posibilidad de crecimiento, excelente atención, mejora significativa en la atención de los usuarios
> 
> **Cons**: Sin comentarios hasta ahorita, me falta conocer el rsto de los servicios
> 
> Mi experiencia y la de mis colaboradores es POSITIVA, el cambio de imagen hacia nuestros usuarios POSITIVA, muy profesional el servicio y la atención en caso de requerirla, durante el periodo de uso estuvimos trabajando con el equipo de implementación y despues de practivamente 1 año solamente hemos requerido de apoyo en dos ocasiones y nos atendieron de inmediato.

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### "Opinión Andrea Gómez" — 4.0/5

> **andrea** | *November 17, 2022* | Financial Services Software | Recommendation rating: 8.0/10
> 
> **Pros**: La cantidad de información que obtenemos, los informes que podemos sacar y la facilidad de uso para el usuario
> 
> **Cons**: Tardamos bastante en lograr integrar a los sistemas del banco
> 
> Pudimos obtener datos exactos sobre los productos que el cliente necesita, tener trazabilidad de los tramites que realiza en sucursales y mayor control a los ejecutivos y operativos.

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### "El programa lo usamos todos los días." — 4.0/5

> **Emilce** | *November 17, 2022* | Political Organization | Recommendation rating: 6.0/10
> 
> **Pros**: Es fácil de instalar. Fácil de programar.
> 
> **Cons**: NO poder adaptarlo a las necesidad especificas de la oficina.
> 
> Es muy estructurado el programa, no permite adecuarlo en forma particular a la necesidad de cada uno. Funciona muy bien  y la asistencia remota es muy buena.

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## Links

- [View on GetApp](https://www.getapp.ca/software/2068554/debmedia)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-management-software/a/debmedia/> |
| en-AE | <https://www.getapp.ae/software/2068554/debmedia> |
| en-AU | <https://www.getapp.com.au/software/2068554/debmedia> |
| en-CA | <https://www.getapp.ca/software/2068554/debmedia> |
| en-GB | <https://www.getapp.co.uk/software/2068554/debmedia> |
| en-IE | <https://www.getapp.ie/software/2068554/debmedia> |
| en-NZ | <https://www.getapp.co.nz/software/2068554/debmedia> |
| en-SG | <https://www.getapp.sg/software/2068554/debmedia> |
| en-ZA | <https://www.getapp.za.com/software/2068554/debmedia> |
| es | <https://www.getapp.es/software/2068554/debmedia> |
| es-CL | <https://www.getapp.cl/software/2068554/debmedia> |
| es-CO | <https://www.getapp.com.co/software/2068554/debmedia> |
| es-MX | <https://www.getapp.com.mx/software/2068554/debmedia> |

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