--- description: Detailed reviews on Caretap based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Caretap with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Caretap Reviews, Prices & Ratings | GetApp Canada 2026 --- Breadcrumb: [Home](/) > [Applied Behavior Analysis Software](/directory/2039/applied-behavior-analysis/software) > [Caretap](/software/2067901/caretap) # Caretap Canonical: https://www.getapp.ca/software/2067901/caretap Page: 1 / 2\ Next: [Next page](https://www.getapp.ca/software/2067901/caretap?page=2) > All-in-one HIPAA-compliant software for Home Care, ABA, Mental Health, Adult Day Care, Private Duty Nursing, and Interpreting agencies. Simplify EVV, scheduling, documentation, billing, payroll, reporting, and secure messaging. > > Verdict: Rated **4.7/5** by 9 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Caretap Caretap helps providers reduce administrative workload by automating everyday tasks and streamlining operations from a single platform. Organizations can process claims up to 75% faster, improve scheduling efficiency, reduce billing errors, and simplify compliance with HIPAA and the 21st Century Cures Act. With integrated EVV, documentation, billing, payroll, secure communication, and real-time reporting, Caretap empowers teams to save time, increase productivity, improve cash flow, and focus more on delivering exceptional care. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 9 Reviews | | Ease of Use | 5.0/5 | Based on overall reviews | | Customer Support Software | 4.9/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: SRS Web Solutions ## Commercial Context - **Pricing model**: Per Feature - **Pricing Details**: $99 / month (Starter, intro rate for first 4 months; standard from $199/month) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - API - Activity Dashboard - Activity Tracking - Appointment Management - Appointment Scheduling Software - Assessment Management - Automated Scheduling - Billing & Invoicing - Calendar Management - Care Plan Management - Charting - Claims Management Software - Client Management - Client Portal - Communication Management - Compliance Management - Compliance Tracking - Customizable Reports - Document Management Software - EMR/EHR ## Support Options - Email/Help Desk - FAQs/Forum - Phone Support - Chat ## Category - [Applied Behavior Analysis Software](https://www.getapp.ca/directory/2039/applied-behavior-analysis/software) ## Related Categories - [Applied Behavior Analysis Software](https://www.getapp.ca/directory/2039/applied-behavior-analysis/software) - [Mental Health Software](https://www.getapp.ca/directory/71/mental-health/software) - [Home Health Care Software](https://www.getapp.ca/directory/61/home-health-care/software) ## Alternatives 1. [InMyTeam](https://www.getapp.ca/software/2064401/inmyteam) — 4.6/5 (93 reviews) 2. [AxisCare Home Care Software](https://www.getapp.ca/software/104545/non-medical-homecare-scheduling) — 4.6/5 (729 reviews) 3. [AlayaCare](https://www.getapp.ca/software/105793/alayacare) — 4.1/5 (188 reviews) 4. [Alora Home Health](https://www.getapp.ca/software/106021/alora-homecare-software) — 4.5/5 (158 reviews) 5. [eRSP](https://www.getapp.ca/software/2067747/ersp) — 4.2/5 (99 reviews) ## Reviews ### "A Convenient and User-Friendly Healthcare Experience" — 5.0/5 > **Mubarik** | *September 8, 2026* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: What I liked most about Caretap was how easy and convenient it made managing healthcare needs. The platform was user-friendly, streamlined, and helped make the overall process more efficient. > > **Cons**: What I liked least about Caretap was that some features could be more intuitive and easier to navigate. At times, it took a little extra effort to find the information or functionality I needed. > > Overall, my experience with Caretap has been very positive. The platform is convenient, easy to use, and makes managing healthcare needs more efficient. I appreciate the streamlined process and the accessibility it provides, which has made my overall experience smooth and convenient. ----- ### "A+ Customer support" — 4.0/5 > **Faye** | *August 24, 2026* | Hospital & Health Care | Recommendation rating: 8.0/10 > > **Pros**: I appreciate their customer support. They are very prompt at replying when we need help. The Caretap App. is very user friendly and easy to navigate. > > **Cons**: I wish they would communicate updates and changes ahead of time instead of me finding out through my caregivers. > > I have worked closely with \[sensitive content hidden\] since 2019. They are very helpful and professional. I really appreciate how quickly they respond when we run into hiccups. ----- ### "04/29/2026" — 4.0/5 > **Haylee** | *April 29, 2026* | Hospital & Health Care | Recommendation rating: 5.0/10 > > **Pros**: I like that care tap allows companies to not only pay caregivers but to also bill the clients. Care tap also makes keeping track of caregiver's hours simple. > > **Cons**: Care tap tends to run very slow. I don't appreciate that we are unable to remove things we don't use for individual companies. Companies do not receive a warning/heads up when there will be an update, therefore are caught completely off guard in having to warn over 100 employees about an update. The scheduled hours column can be confusing for billing in certain companies where they do not make their employees hours. > > Care tap tends to glitch out semi frequently at least the app does. Overall care tap is fairly user friendly. ----- ### "Life's Companion Review" — 5.0/5 > **Trisha** | *July 8, 2026* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: We have always had great customer service. I typically receive a call back the same day when I have any issues or problems with the EVV System > > **Cons**: I really do not have any complaints. I try and attend as many trainings as time permits. I am scheduling a meeting to go over HHA Exchange compliance > > Very good service. I usually can reach a support person without any problem. I have used the online chat many times. I prefer to actually talk to a live person with my questions. ----- ### "Simple, Convenient, and Great Overall Experience" — 5.0/5 > **Mubarik** | *September 8, 2026* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: I really liked how simple and convenient Caretap is. The process was easy to navigate, and everything was organized in a way that made managing my healthcare needs much easier. > > **Cons**: There wasn’t much I disliked about Caretap. Some areas could be a little more streamlined, but overall, my experience was positive and the platform was easy to use. > > My overall experience with Caretap was great. The platform was easy to use, convenient, and made the process simple and efficient. I appreciated how straightforward everything was and would recommend Caretap to others. ----- Page: 1 / 2\ Next: [Next page](https://www.getapp.ca/software/2067901/caretap?page=2) ## Links - [View on GetApp](https://www.getapp.ca/software/2067901/caretap) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data