---
description: Detailed reviews on Platform One based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Platform One with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Platform One Reviews, Prices & Ratings | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Customer Experience Software](/directory/601/customer-experience/software) > [Platform One](/software/2066847/platform-one)

# Platform One

Canonical: https://www.getapp.ca/software/2066847/platform-one

> Customer experience, staff experience, product experience, brand experience, and insight communities are all available in one location with Platform One, a totally integrated CX platform, for simple access, comprehension, action, and improvement.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Key benefits of Platform One

Customer Experience: Straightforward, action-oriented CX programs that cut through the noise to help you understand your customers, focus on improvements, and deliver clear outcomes.

Employee Experience: Harness the power of your employees with a tailored program designed to not only improve employee satisfaction, but customer satisfaction too. 

Product Experience: Tap into your customers’ wants to help inform product and service innovation and go to market messaging.

Brand Experience: Understand customers' perceptions of your brand, what is working, what is not and how to fix it 

Research Solutions: From agile research methodologies to mainstream qual and quant, if you can think of it, we’ll work hard to deliver it.

Managed support: Our customer experience programs are supported by expert CX consultants to guide you on your journey. From program design and implementation through to ongoing management, we make it easy for you and ensure you get the maximum value from your investment.

Best-in-class automated sampling: Set your sampling targets, then let the platform work out who to contact (and when) so you achieve your required completes.

Develop action plans for real change: Move beyond simply measuring metrics to build and disseminate action plans that will drive meaningful change.

Spot insights in an instant: Cut through the noise in unstructured data, with text analytics built on the latest in AI and machine learning, and deliver insight-rich results to stakeholders, at speed.

Delve deeper with an insight community: Co-create solutions and test and learn with your customers via an online insight community. Insight communities provide a channel for two-way communication and are great for problem solving and de-risking decisions at pace. An insight community can be deployed as part of your CX program or as a stand-alone solution.

Integrate with your favorite systems: Platform One integrates with other management systems (CRM, Call Centre or Database), enabling you to automatically generate a CX survey, pull in the right contacts, and distribute that survey through your existing management systems.

## About the vendor

- **Company**: Platform One

## Commercial Context

- **Target Audience**: 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Albania, Andorra, Australia, Austria, Belarus, Belgium, Bosnia and Herzegovina, Bulgaria, Canada, Croatia, Cyprus, Czechia, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar, Greece and 36 more

## Features

- API
- Access Controls/Permissions
- Alerts/Notifications
- CRM Software
- Customer Journey Mapping
- Customer Segmentation
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Dashboard Software
- Data Visualization Software
- Drag & Drop
- Engagement Tracking
- Feedback Management
- Multi-Channel Data Collection
- Multi-Language
- NPS Survey Structure
- Predictive Analytics Software

## Integrations (5 total)

- HubSpot CRM
- Microsoft Power BI
- Slack
- Tableau
- Trustpilot

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- Chat

## Category

- [Customer Experience Software](https://www.getapp.ca/directory/601/customer-experience/software)

## Related Categories

- [Customer Experience Software](https://www.getapp.ca/directory/601/customer-experience/software)
- [360 Degree Feedback Software](https://www.getapp.ca/directory/1007/360-degree-feedback/software)
- [Employee Engagement Software](https://www.getapp.ca/directory/715/employee-engagement/software)
- [Customer Advocacy Software](https://www.getapp.ca/directory/1711/customer-advocacy/software)
- [Customer Satisfaction Software](https://www.getapp.ca/directory/1029/customer-satisfaction/software)

## Alternatives

1. [Survicate](https://www.getapp.ca/software/101401/survicate) — 4.6/5 (99 reviews)
2. [CustomerHero](https://www.getapp.ca/software/109423/startquestion) — 4.9/5 (175 reviews)
3. [XM for Customer Experience](https://www.getapp.ca/software/130147/customer-frontlines) — 4.6/5 (255 reviews)
4. [Delighted](https://www.getapp.ca/software/117403/delighted) — 4.8/5 (57 reviews)
5. [CheckMarket](https://www.getapp.ca/software/105787/checkmarket) — 4.5/5 (149 reviews)

## Links

- [View on GetApp](https://www.getapp.ca/software/2066847/platform-one)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-management-software/a/platform-one/> |
| en-AE | <https://www.getapp.ae/software/2066847/platform-one> |
| en-AU | <https://www.getapp.com.au/software/2066847/platform-one> |
| en-CA | <https://www.getapp.ca/software/2066847/platform-one> |
| en-GB | <https://www.getapp.co.uk/software/2066847/platform-one> |
| en-IE | <https://www.getapp.ie/software/2066847/platform-one> |
| en-NZ | <https://www.getapp.co.nz/software/2066847/platform-one> |
| en-SG | <https://www.getapp.sg/software/2066847/platform-one> |
| en-ZA | <https://www.getapp.za.com/software/2066847/platform-one> |

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