---
description: Detailed reviews on Tugboat Software based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Tugboat Software with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Tugboat Software Reviews, Prices & Ratings | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Workforce Management Software](/directory/267/workforce-management/software) > [Tugboat Software](/software/2066824/workforce-services)

# Tugboat Software

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> Tugboat Software is a time tracking solution in supporting complex manufacturing and hospitality operations with fully automated workforce scheduling functionalities. The company's proprietary optimization technology is designed to reduce labor costs and meet operational improvement objectives.
> 
> Verdict: Rated **4.9/5** by 7 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Tugboat Software

 It optimizes workforce scheduling to reduce labor costs by assigning the right person to the right job at the right time.
 The platform integrates with ERP and HRM systems to bridge the gap between production planning and workforce scheduling.
 Tugboat Software uses proprietary mathematical optimization technology to generate schedules aligned with business objectives.
 It simplifies workforce communications through self-service portal and automated schedule distribution.
 The solution is customizable to fit unique operational rules and policies of any manufacturing, hospitality, or public service organization.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.9/5** | 7 Reviews |
| Ease of Use | 4.9/5 | Based on overall reviews |
| Customer Support Software | 5.0/5 | Based on overall reviews |
| Value for Money | 4.8/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Tugboat Software

## Commercial Context

- **Pricing model**: Per Feature
- **Pricing Details**: Contact Tugboat Software for pricing details.
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Canada, United States

## Features

- Activity Dashboard
- Attendance Management
- Attendance Tracking Software
- Automated Scheduling
- Availability Management
- Calendar Management
- Communication Management
- Customizable Reports
- Data Import/Export
- Employee Database
- Employee Management
- Employee Scheduling Software
- Forecasting
- Labor Cost Calculator
- Labor Forecasting
- Labor Management
- Mobile Access
- Mobile Alerts
- Multi-Location
- Online Time Clock

## Support Options

- Email/Help Desk
- Knowledge Base Software
- Phone Support
- Chat

## Category

- [Workforce Management Software](https://www.getapp.ca/directory/267/workforce-management/software)

## Related Categories

- [Workforce Management Software](https://www.getapp.ca/directory/267/workforce-management/software)
- [Employee Scheduling Software](https://www.getapp.ca/directory/583/employee-scheduling/software)
- [Attendance Tracking Software](https://www.getapp.ca/directory/1543/attendance-tracking/software)
- [Time Tracking Software](https://www.getapp.ca/directory/571/time-tracking/software)

## Alternatives

1. [Connecteam](https://www.getapp.ca/software/105401/connecteam) — 4.6/5 (5058 reviews)
2. [Agendrix](https://www.getapp.ca/software/2063823/agendrix) — 4.8/5 (212 reviews)
3. [Paylocity](https://www.getapp.ca/software/102695/webpay) — 4.3/5 (1822 reviews)
4. [Clockify](https://www.getapp.ca/software/111353/clockify) — 4.8/5 (9235 reviews)
5. [Jibble](https://www.getapp.ca/software/107609/jibble) — 4.8/5 (1643 reviews)

## Reviews

### "Yes,my tool\!" — 4.0/5

> **Tiffany** | *January 27, 2025* | Logistics & Supply Chain | Recommendation rating: 9.0/10
> 
> **Pros**: My the very best admiration feature of Tugboat is its ability to track shift changes in real time
> 
> **Cons**: I bet you will find it difficult to integrate to other tools like CRM tools.

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### "Employee scheduling program" — 5.0/5

> **Richard** | *May 17, 2023* | Food Production | Recommendation rating: 10.0/10
> 
> **Pros**: The most impactful tool that we use for employee scheduling. Reduced time daily by 75%.
> 
> **Cons**: There wasn’t anything that I disliked about the software, or the folks that worked with me on developing the program.
> 
> The rules engine was custom built based on our scheduling rules. We have an intricate set of rules for scheduling based on skills, seniority and dedication. The software team was able curtail the program to mimic our rules with extreme accuracy.

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### "Tugboat Software Review" — 5.0/5

> **Joseph** | *May 17, 2023* | Consumer Goods | Recommendation rating: 10.0/10
> 
> **Pros**: One of the most useful features is how the software grants vacation request based on plant seniority and quotas.
> 
> **Cons**: Integration was easy and the system offers more features than we are currently utilizing.
> 
> We are very pleased with software and service provided by their support team. Othe r systems such as KRONOS and ADP have not been able to provide a module capable of doing the task that Tugboat does.

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### "Customer service and support is fantastic." — 5.0/5

> **Warren** | *April 22, 2023* | Packaging & Containers | Recommendation rating: 8.0/10
> 
> **Pros**: Very easy for me to run a report of who has been assigned vacation.  My report can be modified by a very simple to follow set of report criteria choices.  Also nice that a quota of how many PTO request can be granted by pre-determined groups, is automatic but can be manually overridden.
> 
> **Cons**: We only us a fraction of what's available in the system so I really can't offer any negatives.  My interface it not web based so I can only use it on my work PC.
> 
> It has been very easy to use, have only had a few days I was unable to use it in over six years.

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### "Great customer service" — 5.0/5

> **Cathy** | *September 26, 2023* | Food & Beverages | Recommendation rating: 9.0/10
> 
> **Pros**: Employees have the ability to make and maintain requests.
> 
> **Cons**: Took some time to set up because our rules are very complex.
> 
> Great experience.  We have been using it for 19 years.

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## Links

- [View on GetApp](https://www.getapp.ca/software/2066824/workforce-services)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/hr-employee-management-software/a/workforce-services/> |
| en-AE | <https://www.getapp.ae/software/2066824/workforce-services> |
| en-AU | <https://www.getapp.com.au/software/2066824/workforce-services> |
| en-CA | <https://www.getapp.ca/software/2066824/workforce-services> |
| en-GB | <https://www.getapp.co.uk/software/2066824/workforce-services> |
| en-IE | <https://www.getapp.ie/software/2066824/workforce-services> |
| en-NZ | <https://www.getapp.co.nz/software/2066824/workforce-services> |
| en-SG | <https://www.getapp.sg/software/2066824/workforce-services> |
| en-ZA | <https://www.getapp.za.com/software/2066824/workforce-services> |
| fr | <https://www.getapp.fr/software/2066824/workforce-services> |
| fr-BE | <https://fr.getapp.be/software/2066824/workforce-services> |
| fr-CA | <https://fr.getapp.ca/software/2066824/workforce-services> |

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