About Tugboat Software

No two facilities are alike, even within the same corporation. Your rules of operation and policies are the foundation for Tugboat’s solutions. If your production or service operations are complex, Tugboat Software Inc. offers comprehensive solutions that focus on assigning your workforce to an optimized schedule, managing personal time off, and providing an advanced employee empowered EssP. Even for a staff of hundreds or thousands of employees, schedules for your entire workforce are generated fast, and. In the hands of each employee. Benefits of Tugboat include any large group of workers dealing with constantly changing demand for goods or services. Tugboat’s solutions assign every person to the right job at the right time with the push of a button. The power and speed of Tugboat’s Workforce Scheduling bundle comes from its schedule-generating engine. This engine combines linear regression technology with your data and your rules defining business policies specific to each facility.
Capabilities
Automatic—Automatically fills labor demand, standard, overtime, and block time.
Comprehensive—Supports unlimited number of jobs, employees, shifts, departments, lines, work areas.
Thorough—Schedules all job assignments, no need for manual input.
Rules-based—Applies your site-specific scheduling rules while automatically assigning the right employee to fill your labor demand.
End-to-end—Automates all aspects of crewing: management of skills, on-the-job training, job bidding, events, deadlines, absences, vacations, crew and shift patterns, employee preferences.
Staffing level planning—Plans labor requirements for immediate or long-term goals.
Responsive—Enables last-minute response to production changes with multiple tools.
Optimized—Mathematically optimizes employee assignments, with focus on labor cost control, all within the bounds and constraints of your existing labor rules and policies.
Self-service—Enables employees with internet access to schedule requests, log preferences, and more.
Permanent record—Creates a permanent record of decision-history
Benefits
Converts production scheduling into labor standards.
Faithfully enforces your rules and policies.
Consistently applies employee skills, training, availability, and preferences.
Reduces workload for management in operations, production and on the front line.
Improves communication and employee satisfaction.
Drives down operating costs.
The entire process of scheduling and managing your employee vacations and personal time off (PTO) is run by Tugboat’s Vacation Scheduling solution. Employees get the vacation they have earned while your company provides services or fulfills production demand without under-staffing.
Increments from weeks, to days, even hours for vacation are easily managed. Tugboat’s customers, some with over 1000 employees, use Tugboat’s solution daily with complete reliability. Tugboat’s solution is tightly integrated with Instant Grant™ which provides an immediate response for requests.
Over a certain number of absences, business objectives will not be met. Tugboat protects your operation with the use of dynamic quotas.

Quotas define a group of employees whose positions share a function. For example, quotas are typically defined for each shift, department, job, etc. Groups may cross these simple designations, so, company defined groups are enabled. And, the quotas are revised dynamically with any change that effects coverage.

Tugboat processes every employee request against multiple quotas. When an employee requests an absence, approval is withheld unless the employee passes testing on all the quotas to which they may be a member.
Vacations and employee absences, including FMLA and disability, managed start to end.
One-button exchange with payroll data
Carry-over from previous periods
Requests processed by management direct assignment, in calendared automatic rounds, by a batch process for groups or by on-demand basis using Tugboat’s EssP.

Pricing starting from:

Not provided by vendor

  • Free Version
  • Free Trial
  • Subscription

Key benefits of Tugboat Software

• Set vacation quota to meet the changing work demand
• Vacations approved and instantly
• Employee Self Service Portal available
• Integrate with HRC/payroll applications
• Allow employees to bid on jobs
• Deadlines can be set up for all requests
• In depth library of reports
• Labor planning board
• Easy automated scheduling

Typical Customers

  • Freelancers
  • Small Businesses (2-50)
  • Mid-size Companies (51-500)
  • Large enterprises (500 and more)

Deployment

  • Cloud-based
  • On-premise

Markets

Canada, United States

Supported Languages

English

Pricing starting from:

Not provided by vendor

  • Free Version
  • Free Trial
  • Subscription

Images

Tugboat Software Software - Crew Rotations
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Tugboat Software video
Tugboat Software Software - Crew Rotations

Features

Total features of Tugboat Software: 24

  • Attendance Tracking Software
  • Automated Scheduling
  • Calendar Management
  • Customizable Reports
  • Data Import/Export
  • Employee Database
  • Employee Management
  • Employee Portal
  • Employee Profiles
  • Employee Self Service
  • Labor Forecasting
  • Mobile Access
  • Overtime Calculation
  • Real Time Reporting
  • Reporting/Analytics
  • Self Service Portal
  • Shift Swapping
  • Sick Leave Tracking
  • Third Party Integrations
  • Time & Attendance
  • Time Off Management
  • Time Off Requests
  • Vacation/Leave Tracking
  • Workflow Management Software

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Reviews

Overall rating

5 /5
(6)
Value for Money
4.8/5
Features
4.8/5
Ease of Use
5/5
Customer Support Software
5/5

Already have Tugboat Software?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 6
Richard
Overall rating
  • Industry: Food Production
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Employee scheduling program

Reviewed on 2023-05-17

The rules engine was custom built based on our scheduling rules. We have an intricate set of rules...

The rules engine was custom built based on our scheduling rules. We have an intricate set of rules for scheduling based on skills, seniority and dedication. The software team was able curtail the program to mimic our rules with extreme accuracy.

Pros

The most impactful tool that we use for employee scheduling. Reduced time daily by 75%.

Cons

There wasn’t anything that I disliked about the software, or the folks that worked with me on developing the program.

Joseph
Overall rating
  • Industry: Consumer Goods
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Tugboat Software Review

Reviewed on 2023-05-17

We are very pleased with software and service provided by their support team. Othe r systems such...

We are very pleased with software and service provided by their support team. Othe r systems such as KRONOS and ADP have not been able to provide a module capable of doing the task that Tugboat does.

Pros

One of the most useful features is how the software grants vacation request based on plant seniority and quotas.

Cons

Integration was easy and the system offers more features than we are currently utilizing.

Warren
Overall rating
  • Industry: Packaging & Containers
  • Company size: 10,000+ Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Customer service and support is fantastic.

Reviewed on 2023-04-22

It has been very easy to use, have only had a few days I was unable to use it in over six years.

It has been very easy to use, have only had a few days I was unable to use it in over six years.

Pros

Very easy for me to run a report of who has been assigned vacation. My report can be modified by a very simple to follow set of report criteria choices. Also nice that a quota of how many PTO request can be granted by pre-determined groups, is automatic but can be manually overridden.

Cons

We only us a fraction of what's available in the system so I really can't offer any negatives. My interface it not web based so I can only use it on my work PC.

Cathy
Overall rating
  • Industry: Food & Beverages
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Great customer service

Reviewed on 2023-09-26

Great experience. We have been using it for 19 years.

Great experience. We have been using it for 19 years.

Pros

Employees have the ability to make and maintain requests.

Cons

Took some time to set up because our rules are very complex.

Rosemary
Overall rating
  • Industry: Warehousing
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Tugboat Software at the Distribution Center

Reviewed on 2023-05-09

Pros

Tugboat is user friendly for our associates.

Cons

Data download from one system to another.

Showing 5 reviews of 6 Read all reviews

Tugboat Software FAQs

Below are some frequently asked questions for Tugboat Software.

Tugboat Software offers the following pricing plans:

  • Pricing model: Subscription
  • Free Trial: Not Available

Contact Tugboat Software for pricing details.

Tugboat Software has the following typical customers:

201–500, 501–1,000, 1,001–5,000

Tugboat Software supports the following languages:

English

Tugboat Software supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

We do not have any information about what integrations Tugboat Software has

Tugboat Software offers the following support options:

Email/Help Desk, Knowledge Base Software, Phone Support, Chat

Related categories

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