About White Label Platform
textLIVING was founded in 2010 in Nashville, TN. We have helped over 10,000 merchants, processed over 750 million customer interactions, and produced over $192 million in additional revenue for businesses.
We chose to build a loyalty and text messaging platform because having loyal customers is paramount in building a sustainable business and communicating via text message is the most effective way for merchants to talk to their customers. Text messages have a 98% open rate, 95% within 3 minutes and a 5x higher open rate than e-mail.
We believe in our product and services so much, we decided to white label the software and platform to make it available for other entrepreneurs & business owners to easily create similar businesses doing the same types of things.
With our white label program, owners will have a suite of custom-branded solutions to help businesses in their communities increase revenue and build a large database of customers to send fun and engaging regular, picture, and gif text messages.
There are a lot of text marketing companies that offer white label solutions. What makes us different is we have tools to track the effectiveness of each individual campaign because offers can be redeemed through a mobile web app or at the in-store kiosk that we provide merchants. A typical merchant will see between 2-5% redemption rates from a text campaign. So if they have a $20 average ticket and 1,000 customers in their text club, then they will typically see between 20-50 customers redeem the offer driving in $400-$1,000 from one text campaign.
We have focused the majority of our efforts on brick and mortar retail and food service businesses. Some of our most successful industries are restaurants, coffee shops, ice cream shops, juice bars, nutrition shops, and retail boutiques. These types of businesses are very visible and easier for you to walk-in and make a sales call.
While that has been our focus, we have white label partners that have found success in different industries such as churches, online retailers, salons, and more. Every business should be communicating with their customers via text message, so the prospects are endless.
Key benefits of White Label Platform
Sales Playbook
We provide you with the sales playbook that we have been using for over a decade to build our multi-million dollar
software business.
Pricing & Financial Models
We work with you to design pricing and financial models that fit your goals and investment capabilities.
In-Person & Online Training
Through textLIVING University, you will have access to a wealth of training materials, online tutorials and videos to help you and your team be successful in your business.
Website Set-up & Hosting
We will create and set-up a website for you according to your brand identity and host it on our servers.
White Label Software Hosting
Your white label software will be hosted on our servers with you as the admin of the site.
Admin Management Software
Our admin management software allows you to see detailed reporting of your business, along with the ability to manage all your merchants.
Custom Branding Package
We provide you with a custom logo if you don’t already have one, a branded website, and branded software.
Customer Tech Support
We have a staff of customer success managers here to help you with all your technology questions.
Stripe Payment Processing
We have integrated our white label program with Stripe, making it easy and automated for you to collect money from merchants.
Branded Marketing Materials & Support
We will provide you with branded sales presentations and other marketing materials that you can share with your merchants such as stickers, posters, & flyers which will help your merchants be more successful with your software program.
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Reviews
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- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Love their White Label Platform
Reviewed on 2023-04-28
The relationship has been outstanding to say the least. Since we've been working with them, our...
The relationship has been outstanding to say the least. Since we've been working with them, our overall platform and customer experience has been incredible.
Pros
The ease of use and the tremendous support!
Cons
I wish i found them earlier. We would have be a bigger and better company for it! But, we are now!
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Painless Transition
Reviewed on 2023-03-10
Pros
The seamless transition and migration from old to new platform.
Cons
As an admin we need some more controls and functionality.
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
A great partner for the new text marketing environment
Reviewed on 2023-03-11
Would recommend to anyone looking to leverage an all-in-one text marketing platform solution.
Would recommend to anyone looking to leverage an all-in-one text marketing platform solution.
Pros
The support team at TextLIVING has been the most important piece of our transition from another provider. They go the extra mile to make sure we are satisfied and that our goals are met.
Cons
The transition from a previous provider was difficult, as might be expected, but the team continues to work with us to meet our needs.
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Well worth the investment
Reviewed on 2023-03-10
Pros
The feature rich dashboard that allows us to train new sales reps and is also super easy for the merchant owners and/or managers to use. [sensitive content hidden] and team have been great every step of the way. They provided online training, one on one calls and video calls, email support etc.
Cons
I would like to have the ability to edit our website. I don't think we'll ever need this really but I have extensive background on building websites and would like to have that ability if desired.
White Label Platform FAQs
Below are some frequently asked questions for White Label Platform.Q. What type of pricing plans does White Label Platform offer?
White Label Platform offers the following pricing plans:
- Starting from:
- Pricing model: Subscription
- Free Trial: Not Available
Q. Who are the typical users of White Label Platform?
White Label Platform has the following typical customers:
11–50
Q. What languages does White Label Platform support?
White Label Platform supports the following languages:
English
Q. Does White Label Platform support mobile devices?
White Label Platform supports the following devices:
Q. What other apps does White Label Platform integrate with?
White Label Platform integrates with the following applications:
Stripe
Q. What level of support does White Label Platform offer?
White Label Platform offers the following support options:
Email/Help Desk, FAQs/Forum, Phone Support, Chat
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