---
description: Detailed reviews on Optimize Health based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Optimize Health with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Optimize Health Reviews, Prices & Ratings | GetApp Canada 2026
---

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# Optimize Health

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> Optimize Health, an Inc. 5000 company, provides the most advanced remote care technology and services to simplify the complexities of delivering effective, high-quality remote care programs, provide preventative patient care, and optimize each clients’ clinical and financial performance.
> 
> Verdict: Rated **4.5/5** by 11 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Optimize Health

\-Platform surfaces critical readings first and guides users through proven clinical workflows to queue up the right actions across patient needs and situations.&#10;&#10;-AI-powered global search allows you to search for patients by name, DOB, EHR ID, phone number, email, or Friends, Family, or Caregiver info.&#10;&#10;-Platform is 20x faster than the next solution, so data is delivered in real-time and patient readings and compliance is always up-to-date. &#10;&#10;-Real-time billing dashboard delivers up-to-the-second revenue projections mapped to CPT code requirements.&#10;&#10;-Secure, two-way communications include text messaging and calling capabilities to easily send and receive patient communications &#10;&#10;-Customizable patient reading thresholds, and automatically average calculations &#10;&#10;-Easily see which patients are eligible for each CPT code each month in an easy-to-view and exportable table. &#10;&#10;-Role-based permissions allow you to control who can accrue time toward CPT codes and access patient data. &#10;&#10;-Maximize patient adherence with automated reading reminders that can be customized by time zone, text/email, and frequency (weekly, biweekly, etc.)&#10;&#10;-Click-to-call functionality automatically logs each minute and call type (synchronous or asynchronous) for compliance and billing accuracy.&#10;&#10;-In-Platform Knowledge Base houses an entire library of how-tos and support articles for key workflows right at your fingertips. &#10;&#10;-Platform supports leading remote patient monitoring (RPM) devices, including blood glucose monitors, blood pressure cuffs, pulse oximeters, and weight scales. &#10;&#10;-Friends, Family, and Caregivers functionality allows you to seamlessly add a patient’s entire care network in their care and communications plan&#10;&#10;-Optimize Health’s platform is HITRUST certified, meeting and/or exceeding industry requirements for data security, privacy, and protection.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 11 Reviews |
| Ease of Use | 4.1/5 | Based on overall reviews |
| Customer Support Software | 4.0/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 3.8/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Likelihood to recommend) |

## About the vendor

- **Company**: Optimize Systems

## Commercial Context

- **Pricing model**: Usage Based
- **Target Audience**: 2–10, 11–50, 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- API
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Billing & Invoicing
- Care Plan Management
- Chat/Messaging
- Claims Management Software
- Client Portal
- Communication Management
- Compliance Management
- Conferencing
- Customizable Reports
- Dashboard Software
- Data Import/Export
- Email Alerts
- HIPAA Compliant
- Historical Reporting
- Live Chat Software

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support

## Category

- [Remote Patient Monitoring Software](https://www.getapp.ca/directory/1739/remote-patient-monitoring/software)

## Related Categories

- [Remote Patient Monitoring Software](https://www.getapp.ca/directory/1739/remote-patient-monitoring/software)
- [Patient Engagement Software](https://www.getapp.ca/directory/1359/patient-engagement/software)

## Alternatives

1. [Klara](https://www.getapp.ca/software/2063130/klara) — 4.6/5 (211 reviews)
2. [DocVilla](https://www.getapp.ca/software/2050822/docvilla) — 5.0/5 (74 reviews)
3. [Carepatron](https://www.getapp.ca/software/2048864/carepatron) — 4.4/5 (843 reviews)
4. [CheckinAsyst](https://www.getapp.ca/software/2057323/checkinasyst) — 4.4/5 (47 reviews)
5. [Review Wave](https://www.getapp.ca/software/121311/review-wave) — 4.7/5 (70 reviews)

## Reviews

### "Amazing Health Tech Company\!" — 5.0/5

> **Verified Reviewer** | *April 11, 2023* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: Optimize Health has felt like a partner we have always been looking for but could never find. They have been responsive, caring, and understand that patient care always comes first. The features are built around patient care and to provide support to the doctors. No unnecessary buttons or extra steps in using the software. Highly highly recommend\!\!
> 
> **Cons**: Price is more compared to competitors at times but felt like it was worth it in the long run.

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### "The best option to initiate new monitoring technology for a small practice" — 5.0/5

> **Donna** | *April 12, 2023* | Medical Practice | Recommendation rating: 10.0/10
> 
> **Pros**: With our challenges in staffing these days, the ability of Optimize Health to integrate and partner with this program allows the details insurance companies require along with the personal touch our practice is known for.  We are a family practice that emphasizes family.  We want our patients to feel valued and that the providers are always looking out for their best interests.  With this program providers are able to utilize the data received to help assist in patient care from encouraging them to explore reasons why their results are what they are.  It is a piece of the puzzle in their health and they feel they are participating in the process.
> 
> **Cons**: The invoicing from Optimize is a little clunky and not very clear.  Our support is very helpful on breaking this down for us but it would be nice to have that breakdown before hand.  It may also be part of the learning curve with the new system, so please take this with a grain of salt...
> 
> As we are exploring options in what technology can assist with, Optimize has been an outstanding partner.  We have has patients benefit greatly from the data so the providers can suggest options of medication adjustments, follow up exams for sleep apnea issues, and utilize the results to show patients that blood pressure is only a piece of the overall wellness goal.

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### "The good, the bad and the still being worked on ." — 4.0/5

> **Tamela** | *April 24, 2023* | Medical Practice | Recommendation rating: 5.0/10
> 
> **Pros**: I like the ability to track and monitor our Pt's BP's daily.  It is helpful in the management of their health and medications with Pt's need to come in to the clinic frequently.   I call Pt's and have contact with them multiple times monthly, so the Provider knows how his patients are doing when they are not in the clinic.
> 
> **Cons**: Tracking the \# of readings each month has changed on this new site and that is not as user friendly for my tracking monthly purposes. I have sent messages to Optimize about the following, however none of these issues have been resolved as to date:  Multiple areas to put notes in is not an easy flow.  I do a lot of coping and pasting my notes.  I know that I was told when I add a note in the green box, under messages it would save and go into the PDF.  It does not.  I have a patient that there is an  issue that he has 493 readings and I am unable to mark as reviewed, this has not been resolved.  I have a Pt who for whatever reason I cannot view his readings unless I click on the (3 dots by the last 30 days readings) to view details page, then I can look at readings and mark as reviewed.   Just seems they rolled out the program before they worked out all the details.
> 
> It is a good concept to monitor Pt's BP's and be able to stay in contact with Pt's without the need for them to have frequent office visits.  Dr.'s and Providers are able to manage some of this care by phone via myself and staff.

-----

### "Provider Review" — 5.0/5

> **DaShanda** | *April 14, 2023* | Hospital & Health Care | Recommendation rating: 8.0/10
> 
> **Pros**: Our agency works with many individuals who are non-verbal and who's care is up to the staff, having these devices for our patients aids in gathering factual data to support the patient as opposed to relying on multiple staff reports- which can sometimes be inaccurate.
> 
> **Cons**: The new format does not take away the unenrolled patients without filter use. If the patient is unenrolled, they should be completely deleted from the Optimize Health site - is this a HIPPA concern??
> 
> Each team and department of the Optimize Health company has been very helpful in helping our agency set up as well as continue to expand. We are pleased to also have monthly/semi-monthly meetings/trainings to touch base.

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### "Loving it but some refinement is needed" — 4.0/5

> **Verified Reviewer** | *April 16, 2023* | Health, Wellness & Fitness | Recommendation rating: 8.0/10
> 
> **Pros**: It user friendly and the user interface is great. Patient information is ease to find and track.
> 
> **Cons**: The reporting features need a little work and the need to be able to use other devices besides smartmeter.  Tracking employees in the system would also be a nice addition

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## Links

- [View on GetApp](https://www.getapp.ca/software/2065520/optimize-health)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/software/2065520/optimize-health> |
| de-AT | <https://www.getapp.at/software/2065520/optimize-health> |
| en | <https://www.getapp.com/healthcare-pharmaceuticals-software/a/optimize-health/> |
| en-AE | <https://www.getapp.ae/software/2065520/optimize-health> |
| en-AU | <https://www.getapp.com.au/software/2065520/optimize-health> |
| en-CA | <https://www.getapp.ca/software/2065520/optimize-health> |
| en-GB | <https://www.getapp.co.uk/software/2065520/optimize-health> |
| en-IE | <https://www.getapp.ie/software/2065520/optimize-health> |
| en-NZ | <https://www.getapp.co.nz/software/2065520/optimize-health> |
| en-SG | <https://www.getapp.sg/software/2065520/optimize-health> |
| en-ZA | <https://www.getapp.za.com/software/2065520/optimize-health> |

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