---
description: Detailed reviews on yoummday based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare yoummday with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: yoummday Reviews, Prices & Ratings | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Telephony Software](/directory/294/telephony/software) > [yoummday](/software/2065514/yoummday)

# yoummday

Canonical: https://www.getapp.ca/software/2065514/yoummday

> Proprietary work@home operating system is a technology platform that combines workforce recruitment, training, scheduling, and management with a CX marketplace. Companies get access to a comprehensive outsourcing software solution and access to a global workforce of over 8,500 freelancers.
> 
> Verdict: Rated **4.7/5** by 3 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of yoummday

World Class Freelance CX Talent:&#10;- Fully vetted and verified&#10;- Native-level proficiency in 40+ languages&#10;- Low churn for consistent support&#10;- Searchable marketplace to target CX talent with the ideal skills and experience&#10;&#10;Global Talent Pool&#10;- Hire without labour market restrictions&#10;- Select freelancers based on location and budget&#10;- Source from multiple geographies for better business continuity&#10;- 24/7 availability for 'follow the sun' operations&#10;- Cultural alignment guaranteedDiversity of global talent&#10;&#10;Scalable&#10;- yoummday freelancers are available to train and work immediately&#10;- Scale your workforce in a matter of hours&#10;- Zero recruitment lead time&#10;- Flexible attrition and retention&#10;- Simple cooperation with freelancers&#10;&#10;Affordable&#10;- Price-for-performance payment model&#10;- Self-service and managed service options&#10;- No overhead costs for additional headcount&#10;- Save on infrastructure expenditure&#10;- Eliminate all recruitment costs&#10;&#10;Positive Environmental \&amp; Social Impact&#10;- Lower carbon emissions from an at home workforce&#10;- Inclusive and supporting a diverse range of individuals with varying abilities&#10;- Fair compensation&#10;- Improved work-life balance, agents select their work schedule&#10;&#10;Security&#10;- AI enabled security and GDPR compliant

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 3 Reviews |
| Ease of Use | 4.3/5 | Based on overall reviews |
| Customer Support Software | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 4.0/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: yoummday

## Commercial Context

- **Starting Price**: US$0.11
- **Pricing model**: Usage Based
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, German
- **Available Countries**: Afghanistan, Algeria, American Samoa, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belize, Benin, Bermuda, Bhutan, Bolivia and 156 more

## Features

- API
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Analytics
- Auto-Dialer
- Automatic Call Distribution
- Blended Call Center
- CRM Software
- Call Center Management
- Call Logging
- Call Monitoring
- Call Recording Software
- Call Reporting
- Call Routing
- Call Scripting
- Call Tracking Software
- Call Transfer
- Callback Scheduling
- Caller ID

## Integrations (2 total)

- QuickBooks Desktop
- QuickBooks Online

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Telephony Software](https://www.getapp.ca/directory/294/telephony/software)

## Related Categories

- [Telephony Software](https://www.getapp.ca/directory/294/telephony/software)
- [Service Desk Software](https://www.getapp.ca/directory/1249/service-desk/software)
- [Call Centre Workforce Management Software](https://www.getapp.ca/directory/3707/call-center-workforce-management/software)
- [Contact Center Software](https://www.getapp.ca/directory/593/contact-center/software)
- [IVR Software](https://www.getapp.ca/directory/289/ivr/software)

## Alternatives

1. [Ringover](https://www.getapp.ca/software/117547/ringover) — 4.7/5 (858 reviews)
2. [DialedIn CCaaS](https://www.getapp.ca/software/104279/chasedata) — 4.8/5 (314 reviews)
3. [LiveAgent](https://www.getapp.ca/software/91301/liveagent) — 4.7/5 (1753 reviews)
4. [Convoso](https://www.getapp.ca/software/8280/cloud-predictive-dialer) — 4.5/5 (386 reviews)
5. [Readymode](https://www.getapp.ca/software/107701/xencall) — 4.6/5 (136 reviews)

## Reviews

### "Simple Plattform mit großartigen Talenten" — 4.0/5

> **Hannah** | *July 9, 2024* | Renewables & Environment | Recommendation rating: 8.0/10
> 
> **Pros**: Am besten an Yoummday gefällt mir die riesige Auswahl an motivierten Talents und wie einfach es ist, auch kurzfristig Agents darüber einzustellen.
> 
> **Cons**: Ich finde die Plattform an und für sich hat noch viele Ecken, die man verbessern könnte - teilweise ist es noch etwas umständlich und Informationen sind nicht immer auf einen Blick ersichtlich.

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### "Tolles Tool mit angenehmer UX" — 5.0/5

> **Emre** | *July 16, 2024* | Staffing & Recruiting | Recommendation rating: 9.0/10
> 
> **Pros**: Die Möglichkeit im Talentpool passende Talents zu suchen und diese zu kontaktieren.
> 
> **Cons**: Das Feedback bzw. die hohen Erwartungen einiger Talents.
> 
> Wir haben yoummday als Tool genutzt um Leads für unsere Recruiting Plattform zu generieren. Nachdem wir uns passende Talents im Pool ausgesucht, diese gebrieft und geschult haben konnten wir bereits in wenigen Tagen viele Leads generieren. Durch die stetige Kontrolle und das stetige optimieren konnten wir Talents langfristig an uns binden die unsere Sales Pipeline stetig gefüllt haben.

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### "Unterstützung von Yoummday im Customer Support" — 5.0/5

> **Johannes** | *July 9, 2024* | Renewables & Environment | Recommendation rating: 9.0/10
> 
> **Pros**: - Einfache Erreichbarkeit von Yoummday Mitarbeitern&#10;- leichte und unkomplizierte Rekrutierung von Talents&#10;- Unterstützung bei Problemen
> 
> **Cons**: - Bezahlung unnötig kompliziert/ unflexibel, wenn Deadline verpasst wird bekommen die Talents kein Gehalt
> 
> Sehr positiv, Onboarding lief schnell ab, Projekt konnte zeitnah gestartet werden

## Links

- [View on GetApp](https://www.getapp.ca/software/2065514/yoummday)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/software/2065514/yoummday> |
| de-AT | <https://www.getapp.at/software/2065514/yoummday> |
| en | <https://www.getapp.com/customer-service-support-software/a/yoummday/> |
| en-AE | <https://www.getapp.ae/software/2065514/yoummday> |
| en-AU | <https://www.getapp.com.au/software/2065514/yoummday> |
| en-CA | <https://www.getapp.ca/software/2065514/yoummday> |
| en-GB | <https://www.getapp.co.uk/software/2065514/yoummday> |
| en-IE | <https://www.getapp.ie/software/2065514/yoummday> |
| en-NZ | <https://www.getapp.co.nz/software/2065514/yoummday> |
| en-SG | <https://www.getapp.sg/software/2065514/yoummday> |
| en-ZA | <https://www.getapp.za.com/software/2065514/yoummday> |
| nl | <https://www.getapp.nl/software/2065514/yoummday> |
| nl-BE | <https://www.getapp.be/software/2065514/yoummday> |

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