RoadWarrior
About RoadWarrior
RoadWarrior is a cloud-based route planning software designed for businesses to manage and optimize routes through a unified portal. With features such as a centralized dashboard, automated data synchronization, real-time route monitoring, and mobile access, dispatchers can assign routes, edit routes on the fly, and view drivers' progress in real-time.
Dispatchers can also upload FedEx manifests directly into RoadWarrior Flex or import multiple stops with notes with Excel. RoadWarrior is available on monthly subscriptions and offers support through email and other online channels.
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- Industry: Real Estate
- Company size: Self Employed
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
I use Road Warrior to simplify my client real estate showings
Reviewed on 2018-08-09
Been really easy and straightforward.
Been really easy and straightforward.
Pros
The map feature lets me see the route Road Warrior picked but modify it if I want to!
Cons
It took a little while to figure out whether to use shortest distance or shortest time. Route changes based on this choice which sometimes got my showing packets out of sink until I learned my preference.
Response from RoadWarrior
Hi Kelly, thanks for supporting Team RoadWarrior with your kind words! Our mission is to make people's lives easier, and it's great to hear that our services help your job as a realtor run smoothly.
If you ever run into further questions about optimization settings, our team at [email protected] is always happy to assist.
- Industry: Recreational Facilities & Services
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 7.0 /10
Has good features. A few things need to be tweaked.
Reviewed on 2019-12-22
The app overall has been great, just a few things I would like tweated. It make it nice to focus on...
The app overall has been great, just a few things I would like tweated. It make it nice to focus on work instead of navigation to each house. I like that I can update routes for the week and just push it their phones without having to do old school pen and paper.
Pros
I like that I can setup our routes for the week for each day. It's nice for our techs to be able to focus on the job and not trying to get to each yard.
Cons
As the owner I have clients that contact me throughout the day to see when we will be by. I need to know where my techs are in their route so I can give an estimate. I also need to know when they came by so I can give a client a time when we did come by when they ask if we have been by. The app can be delayed at times with my techs checking in and wont update for hours so it looks like they haven't finished their route. I am not sure what is causing this because it happens randomly. I can refresh, restart, and even look at it from different devices (mobile, pc). I can't view my tech's routes on my phone so when I am out working or even just not at home I can't see my techs progress. I have to be at home on my pc to be able to see that. This makes it very difficult to communicate status updates to my clients. I try to login to the the website on my phone instead of the app but it isn't made for mobile so I can't see the map and status of my tech's routes well. I just wish it had features that made it easier for the owner of the company to be able to keep an eye of the status of his tech's routes. I need to be able to see each route on the app.
I also wish their was a feature to be able to restore an entire route instead of having to click each and every stop to restore them. We do pretty much the same routes each week and it is time consuming to have to click each stop to restore it. It would be nice to have a button to restore the whole route each week.
Alternatives Considered
JobberReasons for Switching to RoadWarrior
Cheaper and more simple. I use square for invoicing so wasn't looking to make a switch to an all inclusive software at this time.Response from RoadWarrior
Thank you for the valuable feedback, Donald! We are happy to hear that RoadWarrior has helped your team focus on the job.
Our team of developers is hard at work making improvements to RoadWarrior based on user feedback.
Please feel free to reach out to us at [email protected] and our team will be happy to provide more information on some of your concerns. We are happy to help!
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 6.0 /10
Needs improvement
Reviewed on 2019-12-20
Okay, as long as I keep it simple.
It’s great for the end user/driver to make routes, but...
Okay, as long as I keep it simple.
It’s great for the end user/driver to make routes, but difficult for admin to see them
Pros
Able to upload stops from excel sheet, able to customize routes.
Cons
1. Lost ability to see other drivers routes from mobile app. I now have to bring my tablet with me and log in to the web site.
2. Websites security certificates have been expired for over a year now
3. Customer service is limited to email
Response from RoadWarrior
Hi Matthew, thanks for your feedback! It sounds like you may be using an out-of-date link to our website, as I just gave all of our live sites a test and they seem to be doing ok. Can you try navigating to https://roadwarrior.app and let us know at [email protected] if you are continuing to experience issues?
We keep our support to email for a few reasons--this helps us troubleshoot issues more readily, provide digital resources that are hard to communicate over email, and actually helps us cut down on response turnaround--we appreciate your understanding!
- Industry: Wholesale
- Company size: 2–10 Employees
- Used Weekly for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
FINALLY.... a good, solid, easy-to-use routing / mapping app.
Reviewed on 2024-10-24
I've used / tried several other mapping / routing apps and by far... easiest to use and zero...
I've used / tried several other mapping / routing apps and by far... easiest to use and zero techical issues (which I can't say about a few of the others)
Pros
So far the app is pretty awesome. Really easy to use, to modify, and to administer. I had a hiccup when I first started but one quick "how do I" to support chat and instantly fixed (instructed). Kudos!
Cons
So far... can't find a thing. I'll get back to you... :D
- Industry: Religious Institutions
- Company size: 2–10 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 7.0 /10
RoadWarrior - app for organizing routes
Reviewed on 2024-08-30
Positive Overall. I got done, what I needed to get done.
Positive Overall. I got done, what I needed to get done.
Pros
Makes life easier when you have several addresses to visit, as it gives you the best route without the issue of going in circles.
Cons
At the time I used it (2/3 years ago), I felt like the interface could have been more user friendly
RoadWarrior FAQs
Below are some frequently asked questions for RoadWarrior.Q. What type of pricing plans does RoadWarrior offer?
RoadWarrior offers the following pricing plans:
- Starting from: US$14.99/month
- Pricing model: Free Version, Subscription
- Free Trial: Available
Pro: $14.99/month or $100/year Team: $14.99/month Flex + $14.99/month per Driver
Q. Who are the typical users of RoadWarrior?
RoadWarrior has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does RoadWarrior support?
RoadWarrior supports the following languages:
English
Q. Does RoadWarrior support mobile devices?
RoadWarrior supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does RoadWarrior integrate with?
We do not have any information about what integrations RoadWarrior has
Q. What level of support does RoadWarrior offer?
RoadWarrior offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat
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