--- description: Detailed reviews on Clootrack based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Clootrack with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Clootrack Reviews, Prices & Ratings | GetApp Canada 2026 --- Breadcrumb: [Home](/) > [Qualitative Data Analysis Software](/directory/1487/qualitative-data-analysis/software) > [Clootrack](/software/2064864/clootrack) # Clootrack Canonical: https://www.getapp.ca/software/2064864/clootrack Page: 1 / 2\ Next: [Next page](https://www.getapp.ca/software/2064864/clootrack?page=2) > Intelligent CX Analytics to understand why your NPS drops > > Verdict: Rated **5.0/5** by 16 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Clootrack \* Track strengths and weaknesses of multitude of emerging competitors in your category \* Auto detection of themes from unstructured customer feedback. \* Identify reasons why Customers switch brands \* Gain qualitative insights from Voice of Customer initiatives \* unbiased, faster and cost-effective compared to traditional market research ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **5.0/5** | 16 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support Software | 4.9/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Clootrack ## Commercial Context - **Starting Price**: US$25,000.00 - **Pricing model**: Usage Based (Free version available) (Free Trial) - **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more ## Features - AI/Machine Learning - API - Access Controls/Permissions - Benchmarking - CRM Software - Categorization/Grouping - Churn Management - Communication Management - Competitive Analysis - Customer Journey Mapping - Customizable Reports - Dashboard Software - Data Analysis Tools - Data Import/Export - Data Visualization Software - Multi-Channel Communication - Multi-Channel Data Collection - Multi-Language - Multiple Data Sources - NPS Survey Structure ## Integrations (19 total) - Aircall - Amazon Connect - AskNicely - Five9 - Forsta - GENESYS - Jotform - Medalla - NICE Business Story Survey Tool - Qualtrics LTI - QuestionPro - RingCentral Engage Voice - SurveyMonkey - SurveySparrow - Talkdesk ... and 4 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Qualitative Data Analysis Software](https://www.getapp.ca/directory/1487/qualitative-data-analysis/software) ## Related Categories - [Qualitative Data Analysis Software](https://www.getapp.ca/directory/1487/qualitative-data-analysis/software) - [Customer Experience Software](https://www.getapp.ca/directory/601/customer-experience/software) - [Customer Engagement Software](https://www.getapp.ca/directory/650/customer-engagement/software) - [Customer Satisfaction Software](https://www.getapp.ca/directory/1029/customer-satisfaction/software) - [Speech Analytics Software](https://www.getapp.ca/directory/2043/speech-analytics/software) ## Alternatives 1. [Typeform](https://www.getapp.ca/software/91581/typeform) — 4.7/5 (945 reviews) 2. [Jotform](https://www.getapp.ca/software/10191/jotform-4-0) — 4.7/5 (2794 reviews) 3. [LiveAgent](https://www.getapp.ca/software/91301/liveagent) — 4.7/5 (1753 reviews) 4. [SurveyMonkey](https://www.getapp.ca/software/2371/surveymonkey) — 4.6/5 (10426 reviews) 5. [Trustpilot](https://www.getapp.ca/software/113149/trustpilot) — 4.5/5 (1202 reviews) ## Reviews ### "Trusted and Value Enchancer" — 5.0/5 > **Dr Nishant** | *May 5, 2025* | Consumer Goods | Recommendation rating: 9.0/10 > > **Pros**: It's an E2E integrated tool that helps decode sentiments and quantify qualitative inputs. > > **Cons**: The promoters need to build a stable and innovative talent pool that supports meaningful inferences based on the AI/ML input > > Clootrack was the first partner agency to help us synthesise the digital conversations, including the eComm reviews and prices. Their teams have been expanding and enriching over the last 5 years; they have delivered meaningful experiences to us. ----- ### "Unsupervised theming has arrived in Customer Intelligence" — 5.0/5 > **Greg** | *May 5, 2025* | Management Consulting | Recommendation rating: 10.0/10 > > **Pros**: Unsupervised theming is the best and most efficient way to collect information. They have a broad capability to link to many systems that our clients use and the theming works across all data sources. Excellent view of the customer experience that is fast and afforable > > **Cons**: We have a specific use case that we cannot program on our own. Clootrack has stepped in to engineer this solution for us. > > They are a helpful team on the basics and meeting oru bespoke needs. We have just started to use some of their integrations and our client love the holistic picture they deliver. ----- ### "Intuitive and Highly accurate AI based Analytics eng" — 5.0/5 > **Swapnil** | *April 19, 2025* | Retail | Recommendation rating: 3.0/10 > > **Pros**: Explainable \& highly accurate AI, Intuitive UI, customisable code, value for money > > **Cons**: Dashboards can be improved for a better data visualization > > Clootrack has been one of the success from adoption of analytics software in the company. The team behind was responsive to our unique analytics requirements and was able to customise the AI to our requirements, for both structured and unstructured data sets. Highly recommend for companies looking to bridge the analytics capability gaps in their BI teams. ----- ### "A Win for Us" — 5.0/5 > **Kendra** | *June 3, 2025* | Consumer Goods | Recommendation rating: 9.0/10 > > **Pros**: Ability to analyze data and gather insights quickly, reducing time spent on tasks. We are able to look at not only our own product insights but also that of the total category and our competitors. > > **Cons**: We have been very happy with the tool and at this time have not found anything that stand out that do not meet our needs. > > Our company has been using Clootrack for a while now and we couldn't be more pleased with the results. The benefits we've experienced are numerous and impactful. Firstly, the tool has significantly saved us time on a variety of tasks. From gathering customer feedback to analyzing data, the process is now streamlined and efficient. This has allowed our team to focus on more strategic initiatives rather than getting bogged down in manual processes. We also appreciate the versatility of the tool. It's utilized across multiple departments, including marketing and product management. Each department has found unique ways to leverage the insights provided, leading to better decision-making, real time product feedback resulting in improved customer satisfaction. One of the standout features of Clootrack is their commitment to continual improvement. They regularly update the product with new features and enhancements to provide more value to us as users of the content leading to more informed business direction. Additionally, they actively seek feedback from their users, which makes us feel valued and heard. Overall, Clootrack’s tool has been a win for us. ----- ### "Quick insights and great experience" — 5.0/5 > **Ganesh** | *April 18, 2025* | Computer Software | Recommendation rating: 7.0/10 > > **Pros**: We love the way Clootrack harnesses AI to analyze extensive unstructured data all from diverse sources and delivers actionable insights my team can use to enhance customer experience and product development. The interface is very user-friendly and the flexibility makes it suitable for us to work with businesses of all sizes. > > **Cons**: Not a function of the tool itself but there is a risk of misinterpreting the insights without proper understanding of the qualitative data. Additionally, it would be great if the tool can allow us to incorporate quantitative data in our analysis. > > The team is awesome to work with and has deep AI expertise. They are quick on their turnaround of custom analysis and addition of new data sources and analysis workflows. ----- Page: 1 / 2\ Next: [Next page](https://www.getapp.ca/software/2064864/clootrack?page=2) ## Links - [View on GetApp](https://www.getapp.ca/software/2064864/clootrack) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data