---
description: Detailed reviews on SurveySense based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare SurveySense with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: SurveySense Reviews, Prices & Ratings | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Survey Tools](/directory/234/survey/software) > [SurveySense](/software/2064339/customer-feedback-tool)

# SurveySense

Canonical: https://www.getapp.ca/software/2064339/customer-feedback-tool

> Collect and analyze customer feedback with online CSAT, CES, and NPS surveys.
> 
> Verdict: Rated **4.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of SurveySense

 One-question CSAT, CES, and NPS surveys
 Multi-question fully-customizable surveys
 Out-of-the-box survey templates
 Alerts on feedback that requires attention
 Survey analytics and reporting
 Native and custom API integrations

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support Software | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 4.0/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Marcom Robot
- **Founded**: 2017

## Commercial Context

- **Starting Price**: US$19.00
- **Pricing model**: Flat Rate (Free version available)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Mobile Survey
- Multi-Channel Distribution
- Reporting/Analytics
- Survey Builder

## Integrations (5 total)

- Freshdesk
- HubSpot CRM
- Intercom
- Mailjet
- Marketo Sales Connect

## Support Options

- Email/Help Desk
- Knowledge Base Software

## Category

- [Survey Tools](https://www.getapp.ca/directory/234/survey/software)

## Alternatives

1. [Jotform](https://www.getapp.ca/software/10191/jotform-4-0) — 4.7/5 (2794 reviews)
2. [UmfrageOnline](https://www.getapp.ca/software/131259/enquetes-maken) — 4.6/5 (1553 reviews)
3. [Google Forms](https://www.getapp.ca/software/112857/google-forms) — 4.7/5 (11363 reviews)
4. [SurveyMonkey](https://www.getapp.ca/software/2371/surveymonkey) — 4.6/5 (10426 reviews)
5. [SurveyHero](https://www.getapp.ca/software/2080480/surveyhero) — 4.7/5 (207 reviews)

## Reviews

### "Simple and affordable" — 4.0/5

> **Dennis** | *June 22, 2023* | Computer Software | Recommendation rating: 9.0/10
> 
> **Pros**: I was able to set up SurveySense in just a couple of minutes with no training.
> 
> **Cons**: One-question surveys should be able to require comments and email if the score is below average.Multi-question surveys should have more flexibility to change style options like button style and colors.
> 
> Got the job done, affordable and responsive support team. The system works and is reliable. Hoping to see a couple of simple features developed on their roadmap.

## Links

- [View on GetApp](https://www.getapp.ca/software/2064339/customer-feedback-tool)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-management-software/a/customer-feedback-tool/> |
| en-AE | <https://www.getapp.ae/software/2064339/customer-feedback-tool> |
| en-AU | <https://www.getapp.com.au/software/2064339/customer-feedback-tool> |
| en-CA | <https://www.getapp.ca/software/2064339/customer-feedback-tool> |
| en-GB | <https://www.getapp.co.uk/software/2064339/customer-feedback-tool> |
| en-IE | <https://www.getapp.ie/software/2064339/customer-feedback-tool> |
| en-NZ | <https://www.getapp.co.nz/software/2064339/customer-feedback-tool> |
| en-SG | <https://www.getapp.sg/software/2064339/customer-feedback-tool> |
| en-ZA | <https://www.getapp.za.com/software/2064339/customer-feedback-tool> |

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