---
description: Detailed reviews on Track based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Track with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Track Reviews, Prices & Ratings | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Customer Experience Software](/directory/601/customer-experience/software) > [Track](/software/2063905/track-1)

# Track

Canonical: https://www.getapp.ca/software/2063905/track-1

> Track is a Brazilian platform for managing the customer experience that companies can use to monitor interactions with their consumers throughout the customer relationship journey. This process is conducted using technology with the application of relevant surveys and metrics.
> 
> Verdict: Rated **4.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.0/5** | 1 Reviews |
| Ease of Use | 3.0/5 | Based on overall reviews |
| Customer Support Software | 3.0/5 | Based on overall reviews |
| Value for Money | 2.0/5 | Based on overall reviews |
| Features | 3.0/5 | Based on overall reviews |
| Recommendation percentage | 60% | (6/10 Likelihood to recommend) |

## About the vendor

- **Company**: Track
- **Location**: Belo Horizonte, Brazil

## Commercial Context

- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop)
- **Supported Languages**: English, Portuguese, Spanish
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antarctica, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus and 230 more

## Features

- CRM Software
- Campaign Management Software
- Complaint Monitoring
- Customer Experience Management
- Customizable Templates
- Dashboard Software
- Document Storage
- Gamification Software
- Gift Card Management
- Interaction Tracking
- Internal Chat Integration
- Knowledge Management Software
- Lead Generation Software
- Loyalty Cards
- Loyalty Program
- Mobile Access
- Mobile App
- Monitoring
- Multi-Channel Communication
- Multi-Channel Data Collection

## Support Options

- 24/7 (Live rep)
- Chat

## Category

- [Customer Experience Software](https://www.getapp.ca/directory/601/customer-experience/software)

## Related Categories

- [Customer Experience Software](https://www.getapp.ca/directory/601/customer-experience/software)
- [Review Management Software](https://www.getapp.ca/directory/575/feedback-and-reviews-management/software)
- [Customer Satisfaction Software](https://www.getapp.ca/directory/1029/customer-satisfaction/software)
- [CRM Software](https://www.getapp.ca/directory/230/crm/software)
- [Customer Loyalty Software](https://www.getapp.ca/directory/204/customer-loyalty/software)

## Alternatives

1. [Zoho CRM](https://www.getapp.ca/software/9908/zoho-crm) — 4.3/5 (6964 reviews)
2. [LiveAgent](https://www.getapp.ca/software/91301/liveagent) — 4.7/5 (1753 reviews)
3. [Thryv](https://www.getapp.ca/software/113901/thryv) — 4.2/5 (505 reviews)
4. [Efficy CRM](https://www.getapp.ca/software/100561/efficy-crm) — 4.0/5 (90 reviews)
5. [EngageBay CRM](https://www.getapp.ca/software/113999/engagebay-marketing) — 4.7/5 (907 reviews)

## Reviews

### "A survey tool to research customers NPS & Employee NPS" — 4.0/5

> **Verified Reviewer** | *March 30, 2020* | Internet | Recommendation rating: 6.0/10
> 
> **Pros**: Easy step-by-step survey setup and customizable answer templates, with an omnichannel survey sender (ranging from Whatsapp to the traditional E-mail)
> 
> **Cons**: The tool did not received new features or substantial updates since 2018, and searching the survey database beeing a very annoying thing to do (it looks like a big excel spreadsheet).
> 
> It is a reliable, but expensive, program to setup and send surveys.

## Links

- [View on GetApp](https://www.getapp.ca/software/2063905/track-1)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/all-software/a/track-1/> |
| en-AE | <https://www.getapp.ae/software/2063905/track-1> |
| en-AU | <https://www.getapp.com.au/software/2063905/track-1> |
| en-CA | <https://www.getapp.ca/software/2063905/track-1> |
| en-GB | <https://www.getapp.co.uk/software/2063905/track-1> |
| en-IE | <https://www.getapp.ie/software/2063905/track-1> |
| en-NZ | <https://www.getapp.co.nz/software/2063905/track-1> |
| en-SG | <https://www.getapp.sg/software/2063905/track-1> |
| en-ZA | <https://www.getapp.za.com/software/2063905/track-1> |
| pt | <https://www.getapp.com.br/software/2063905/track-1> |
| pt-PT | <https://www.getapp.pt/software/2063905/track-1> |

-----

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