TRIFFT
About TRIFFT
TRIFFT is a cloud provider that offers loyalty programs to retailers. The solution is focused on creating tailored club experiences, both online and in-store.
TRIFFT ensures that retail marketers are equipped with the tools required to design, roll out, and operate highly effective loyalty programs across their customer base. Its software allows companies the ability to leverage the benefits of dynamic loyalty initiatives, attracting new customers and retention of existing members with updated and modern incentives.
Key benefits of TRIFFT
* Plug-and-play loyalty toolkit: let TRIFFT take care of both backend and frontend to save yourself from high initial and ongoing costs, unanticipated complexities, and frustrations so you have time to concentrate on delivering fresh and engaging content.
* Central management: Manage everything (including members, venues, orders, consents, communication, etc.) from a single platform.
* Modular & flexible, all under customer’s brand: Mix and match the modules that best fit your business, using your brand colors, copywriting, icons and everything to make it 100% yours.
* Seamless integration: TRIFFT's modern and open architecture allows connection to virtually any system (ERP, CRM, CDP, or POS and eComm platforms) via APIs and a flexible integration layer.
* Enterprise-ready: Built on Microsoft Azure, the platform is secure, stable and scalable by design. From data management workflows to activity logging, privacy agenda and advanced user access management, TRIFFT is making and ongoing commitment to cater for all enterprise customer needs.
* Fast deployment: From our initial discussion, it only takes 3-9 weeks to welcome first customer into your new club.
* Support along the way: TRIFFT supports you from the very first concept discussion to the actual launch of the program and even further beyond by providing training, initial content, app store submissions, and more.
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Reviews
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- Industry: Retail
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Amazing platform for our loyalty needs!
Reviewed on 2022-11-03
Very easy to use and best customer service ever with a huge variations of possibilities. Trifft is...
Very easy to use and best customer service ever with a huge variations of possibilities. Trifft is still working on new modules in a very creative way!
Pros
Great customer service, quick response, fast implementation.
Cons
Suits perfectly for our needs so I can´t find any cons.
Response from TRIFFT ME
Dear Patrik,
Thank you for the amazing review of our loyalty platform. We're glad to hear that our customer service, quick response, and fast implementation exceeded your expectations. We're happy that it suits your needs perfectly and that you find it easy to use. Your positive comments on our customer service and new modules being developed in a creative way are greatly appreciated.
Thank you for choosing Trifft.
Best regards,
TRIFFT team!
- Industry: Wholesale
- Company size: 10,000+ Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
A go-to platform for a modern loyalty program with hands-on support
Reviewed on 2023-01-19
We decided to build a loyalty program for our B2C franchise customers from the ground up, rolling...
We decided to build a loyalty program for our B2C franchise customers from the ground up, rolling out a full-featured mobile app-based loyalty program. We were looking for an easy-to-use and flexible system that would seamlessly fit into our existing technology infrastructure and allow for updates to be made in seconds. TRIFFT served this purpose perfectly by not only providing us with the loyalty platform, but also offering meaningful consultations about loyalty mechanics, market standards and overall design, as well as responsive support at any time
Pros
Super easy-to-use platform with a wide range of features. From setting up rewards, editing venues to sending push notifications, everything is a matter of a click. The TRIFFT team handled the onboarding process professionally, making sure all relevant people were on board from day one. Additionally, the availability of a SLA gives us confidence that our loyalty program is being well-taken care of 24/7.After successful deployment in Slovakia as a first country, we are now rolling the solution out to further markets.
Cons
There is some opportunity to improve admin management interface and add more advanced features (like change log or marketing automation features). Embedding AI would be a great addition for the future if applicable in a meaningful way.
- Industry: Retail
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 7.0 /10
2in1 platform for web and app
Reviewed on 2023-01-11
Pros
It's super easy to publish any post. The post is published both on the website and in the app and does not need to be shared twice.
Cons
Unable to upload unique codes. But Trifft is already working on this problem.
- Industry: Restaurants
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Loyalty platform effective and simple
Reviewed on 2022-12-18
Easy to use for us and for our clients, effective solution, responsive support, good training.
Easy to use for us and for our clients, effective solution, responsive support, good training.
Pros
Easy and fast setup, affordable solution with features that fits our business
Cons
I would be nice to have more detail analytics of rewards
Response from TRIFFT ME
Dear Peter,
Thank you for taking the time to write a review and share your feedback on our loyalty platform. We're glad to hear that you found our solution easy and fast to set up, affordable and effective for your business.
We appreciate your input on the analytics of rewards - we are working to implement a new analytics suite in early 2023.
We are glad you found the solution as cost and time-saving for implementation and updates, and also that you find it easy to use for you and your clients.
Thank you for choosing TRIFFT and for the positive comments on our responsive support and good training. We are committed to providing a high-quality product and excellent customer service.
Best regards,
TRIFFT team
- Industry: Wholesale
- Company size: 10,000+ Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
The go-to platform for loyalty!
Reviewed on 2022-11-09
Excellent experience throughout the implementation process as the team is really supportive and...
Excellent experience throughout the implementation process as the team is really supportive and knowledgeable, took the time to guide us through numerous training sessions and thus leading us to having an easy-to-use loyalty platform in our hands.
Pros
TRIFFT's loyalty cloud platform is one of the fastest to implement and affordable loyalty platforms that we have come to use and benefit from in our company.
Cons
One may argue that the integration with other systems of our company might be least enjoyable in terms of roll-out of the platform but we did not consider this to be anything major as we had numerous discovery and alignment sessions before the implementation even started so "props" to the TRIFFT team.
TRIFFT FAQs
Below are some frequently asked questions for TRIFFT.Q. What type of pricing plans does TRIFFT offer?
TRIFFT offers the following pricing plans:
- Starting from: US$250.00/month
- Pricing model: Subscription
- Free Trial: Not Available
For a quote, please contact our sales rep via https://www.trifft.io/
Q. Who are the typical users of TRIFFT?
TRIFFT has the following typical customers:
51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does TRIFFT support?
TRIFFT supports the following languages:
Czech, English, German, Polish, Romanian, Slovak
Q. Does TRIFFT support mobile devices?
TRIFFT supports the following devices:
Q. What other apps does TRIFFT integrate with?
TRIFFT integrates with the following applications:
Bloomreach, Firebase, Mailchimp, Mailgun, Microsoft Power BI, Storyous, Twilio
Q. What level of support does TRIFFT offer?
TRIFFT offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat
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