About TRIFFT

TRIFFT is a cloud provider that offers loyalty programs to retailers. The solution is focused on creating tailored club experiences, both online and in-store.

TRIFFT ensures that retail marketers are equipped with the tools required to design, roll out, and operate highly effective loyalty programs across their customer base. Its software allows companies the ability to leverage the benefits of dynamic loyalty initiatives, attracting new customers and retention of existing members with updated and modern incentives.

Pricing starting from:

Not provided by vendor

  • Free Version
  • Free Trial
  • Subscription

Key benefits of TRIFFT

* Plug-and-play loyalty toolkit: let TRIFFT take care of both backend and frontend to save yourself from high initial and ongoing costs, unanticipated complexities, and frustrations so you have time to concentrate on delivering fresh and engaging content.
* Central management: Manage everything (including members, venues, orders, consents, communication, etc.) from a single platform.
* Modular & flexible, all under customer’s brand: Mix and match the modules that best fit your business, using your brand colors, copywriting, icons and everything to make it 100% yours.
* Seamless integration: TRIFFT's modern and open architecture allows connection to virtually any system (ERP, CRM, CDP, or POS and eComm platforms) via APIs and a flexible integration layer.
* Enterprise-ready: Built on Microsoft Azure, the platform is secure, stable and scalable by design. From data management workflows to activity logging, privacy agenda and advanced user access management, TRIFFT is making and ongoing commitment to cater for all enterprise customer needs.
* Fast deployment: From our initial discussion, it only takes 3-9 weeks to welcome first customer into your new club.
* Support along the way: TRIFFT supports you from the very first concept discussion to the actual launch of the program and even further beyond by providing training, initial content, app store submissions, and more.

Typical Customers

  • Freelancers
  • Small Businesses (2-50)
  • Mid-size Companies (51-500)
  • Large enterprises (500 and more)

Deployment

  • Cloud-based
  • On-premise

Markets

Canada, Czechia, Denmark, Finland, United Kingdom , Norway, Sweden, Slovakia, United States

Supported Languages

Czech, English, Slovak

Pricing starting from:

Not provided by vendor

  • Free Version
  • Free Trial
  • Subscription

Images

TRIFFT Software - TRIFFT customer-facing channels
TRIFFT Software - CRM
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TRIFFT video
TRIFFT Software - TRIFFT customer-facing channels
TRIFFT Software - CRM

Features

Total features of TRIFFT: 51

  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • CRM Software
  • Campaign Segmentation
  • Client Portal
  • Communication Management
  • Contact Database
  • Contact Management Software
  • Customer Accounts
  • Customer Activity Tracking
  • Customer Database
  • Customer History
  • Customer Profiles
  • Customer Segmentation
  • Customizable Branding
  • Customizable Reports
  • Data Import/Export
  • Email Distribution
  • Email Management Software
  • Email Marketing Software
  • Engagement Tracking
  • Gamification Software
  • Internal Chat Integration
  • Loyalty Cards
  • Loyalty Program
  • Member Portal
  • Membership Management Software
  • Mobile Access
  • Multi-Channel Communication
  • Multi-Channel Marketing
  • No-Card Loyalty System
  • Performance Metrics
  • Point of Sale (POS)
  • Promotions Management
  • Real Time Analytics
  • Real Time Data
  • Referral Tracking
  • Reporting & Statistics
  • Reporting/Analytics
  • Rewards Management
  • SMS Marketing
  • SMS Messaging
  • Segmentation
  • Social Media Integration
  • Support Ticket Management
  • Support Ticket Tracking
  • Surveys & Feedback
  • Third Party Integrations
  • Transaction History

Alternatives

Bloomreach

4.6
#0 Alternative to TRIFFT
Powerful content, customer engagement, and product discovery offerings to achieve true personalization and drive...

Open Loyalty

4.8
#1 Alternative to TRIFFT
Open Loyalty is #1 Headless Loyalty Platform with the most flexible set of loyalty blocks for building personalized...

Kangaroo

4.6
#2 Alternative to TRIFFT
Kangaroo is a digital loyalty platform with automated marketing technology to engage customers, increase sales, drive...

Preferred Patron Loyalty

4.9
#3 Alternative to TRIFFT
Preferred Patron provide customer loyalty and gift card management programs to businesses of all sizes, across many...

Reviews

Overall rating

4.9 /5
(11)
Value for Money
4.8/5
Features
4.5/5
Ease of Use
4.9/5
Customer Support Software
4.9/5

Already have TRIFFT?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 11
Ján
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 51-200 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Dexfinity

Reviewed on 1/11/2023

Pros

Trifft Loyalty Cloud is excellent one stop shop platform with all loyalty features extremly useful for various industries from FMCG to e-com. Smooth integration and rich library of modules and functions is also advantage

Cons

I would prefer wider portfolio of pre-integrated BI tools, only Power BI available.

Alternatives Considered

Open Loyalty and Bloomreach
Katja
Overall rating
  • Industry: Wholesale
  • Company size: 10,000+ Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

A go-to platform for a modern loyalty program with hands-on support

Reviewed on 1/19/2023

We decided to build a loyalty program for our B2C franchise customers from the ground up, rolling...

We decided to build a loyalty program for our B2C franchise customers from the ground up, rolling out a full-featured mobile app-based loyalty program. We were looking for an easy-to-use and flexible system that would seamlessly fit into our existing technology infrastructure and allow for updates to be made in seconds. TRIFFT served this purpose perfectly by not only providing us with the loyalty platform, but also offering meaningful consultations about loyalty mechanics, market standards and overall design, as well as responsive support at any time

Pros

Super easy-to-use platform with a wide range of features. From setting up rewards, editing venues to sending push notifications, everything is a matter of a click. The TRIFFT team handled the onboarding process professionally, making sure all relevant people were on board from day one. Additionally, the availability of a SLA gives us confidence that our loyalty program is being well-taken care of 24/7.After successful deployment in Slovakia as a first country, we are now rolling the solution out to further markets.

Cons

There is some opportunity to improve admin management interface and add more advanced features (like change log or marketing automation features). Embedding AI would be a great addition for the future if applicable in a meaningful way.

Kristýna
Overall rating
  • Industry: Retail
  • Company size: 201-500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 7.0 /10

2in1 platform for web and app

Reviewed on 1/11/2023

Pros

It's super easy to publish any post. The post is published both on the website and in the app and does not need to be shared twice.

Cons

Unable to upload unique codes. But Trifft is already working on this problem.

Andrei
Overall rating
  • Industry: Wholesale
  • Company size: 10,000+ Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

The go-to platform for loyalty!

Reviewed on 11/9/2022

Excellent experience throughout the implementation process as the team is really supportive and...

Excellent experience throughout the implementation process as the team is really supportive and knowledgeable, took the time to guide us through numerous training sessions and thus leading us to having an easy-to-use loyalty platform in our hands.

Pros

TRIFFT's loyalty cloud platform is one of the fastest to implement and affordable loyalty platforms that we have come to use and benefit from in our company.

Cons

One may argue that the integration with other systems of our company might be least enjoyable in terms of roll-out of the platform but we did not consider this to be anything major as we had numerous discovery and alignment sessions before the implementation even started so "props" to the TRIFFT team.

Aneta
Overall rating
  • Industry: Retail
  • Company size: 201-500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

One powerful platform for all loyalty-related activities

Reviewed on 1/20/2023

A truly robust platform that is super easy to use. The most important thing for us is that we in...

A truly robust platform that is super easy to use. The most important thing for us is that we in fact rent the platform, so we don't have to create our own application, deal with updates, programming, etc. That way we can focus on the application's marketing content. Plus, we manage everything from one place (both website and app).

Pros

An easy-to-use platform that makes the lives of our marketers so much easier as the content (among other things) for both our mobile app and website, is published from a single place.

Cons

We’ve addressed TRIFFT with a request to be able to upload unique codes. This feature is already being worked on, but we wish it were implemented earlier.

Showing 5 reviews of 11 Read all reviews

TRIFFT FAQs

Below are some frequently asked questions for TRIFFT.

TRIFFT offers the following pricing plans:

  • Starting from:
  • Pricing model: Subscription
  • Free Trial: Not Available

For a quote, please contact our sales rep via https://www.trifft.io/

TRIFFT has the following typical customers:

11-50, 51-200, 201-500, 501-1,000

TRIFFT supports the following languages:

Czech, English, Slovak

TRIFFT supports the following devices:

TRIFFT integrates with the following applications:

Bloomreach, Firebase, Mailchimp, Mailgun, Microsoft Power BI, Storyous, Twilio

TRIFFT offers the following support options:

Email/Help Desk, Knowledge Base Software, Phone Support

Related categories

See all software categories found for TRIFFT.