About TRIFFT
TRIFFT is a cloud provider that offers loyalty programs to retailers. The solution is focused on creating tailored club experiences, both online and in-store.
TRIFFT ensures that retail marketers are equipped with the tools required to design, roll out, and operate highly effective loyalty programs across their customer base. Its software allows companies the ability to leverage the benefits of dynamic loyalty initiatives, attracting new customers and retention of existing members with updated and modern incentives.
Key benefits of TRIFFT
* Plug-and-play loyalty toolkit: let TRIFFT take care of both backend and frontend to save yourself from high initial and ongoing costs, unanticipated complexities, and frustrations so you have time to concentrate on delivering fresh and engaging content.
* Central management: Manage everything (including members, venues, orders, consents, communication, etc.) from a single platform.
* Modular & flexible, all under customer’s brand: Mix and match the modules that best fit your business, using your brand colors, copywriting, icons and everything to make it 100% yours.
* Seamless integration: TRIFFT's modern and open architecture allows connection to virtually any system (ERP, CRM, CDP, or POS and eComm platforms) via APIs and a flexible integration layer.
* Enterprise-ready: Built on Microsoft Azure, the platform is secure, stable and scalable by design. From data management workflows to activity logging, privacy agenda and advanced user access management, TRIFFT is making and ongoing commitment to cater for all enterprise customer needs.
* Fast deployment: From our initial discussion, it only takes 3-9 weeks to welcome first customer into your new club.
* Support along the way: TRIFFT supports you from the very first concept discussion to the actual launch of the program and even further beyond by providing training, initial content, app store submissions, and more.
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Reviews
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- Industry: Retail
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Amazing platform for our loyalty needs!
Reviewed on 2022-11-03
Very easy to use and best customer service ever with a huge variations of possibilities. Trifft is...
Very easy to use and best customer service ever with a huge variations of possibilities. Trifft is still working on new modules in a very creative way!
Pros
Great customer service, quick response, fast implementation.
Cons
Suits perfectly for our needs so I can´t find any cons.
Response from TRIFFT ME
Dear Patrik,
Thank you for the amazing review of our loyalty platform. We're glad to hear that our customer service, quick response, and fast implementation exceeded your expectations. We're happy that it suits your needs perfectly and that you find it easy to use. Your positive comments on our customer service and new modules being developed in a creative way are greatly appreciated.
Thank you for choosing Trifft.
Best regards,
TRIFFT team!
- Industry: Wholesale
- Company size: 10,000+ Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
A go-to platform for a modern loyalty program with hands-on support
Reviewed on 2023-01-19
We decided to build a loyalty program for our B2C franchise customers from the ground up, rolling...
We decided to build a loyalty program for our B2C franchise customers from the ground up, rolling out a full-featured mobile app-based loyalty program. We were looking for an easy-to-use and flexible system that would seamlessly fit into our existing technology infrastructure and allow for updates to be made in seconds. TRIFFT served this purpose perfectly by not only providing us with the loyalty platform, but also offering meaningful consultations about loyalty mechanics, market standards and overall design, as well as responsive support at any time
Pros
Super easy-to-use platform with a wide range of features. From setting up rewards, editing venues to sending push notifications, everything is a matter of a click. The TRIFFT team handled the onboarding process professionally, making sure all relevant people were on board from day one. Additionally, the availability of a SLA gives us confidence that our loyalty program is being well-taken care of 24/7.After successful deployment in Slovakia as a first country, we are now rolling the solution out to further markets.
Cons
There is some opportunity to improve admin management interface and add more advanced features (like change log or marketing automation features). Embedding AI would be a great addition for the future if applicable in a meaningful way.
- Industry: Retail
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 7.0 /10
2in1 platform for web and app
Reviewed on 2023-01-11
Pros
It's super easy to publish any post. The post is published both on the website and in the app and does not need to be shared twice.
Cons
Unable to upload unique codes. But Trifft is already working on this problem.
- Industry: Hospitality
- Company size: 1,001–5,000 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Great software for loyalty programme
Reviewed on 2023-10-06
Straight forward to use, speedy customer service, great overall.
Straight forward to use, speedy customer service, great overall.
Pros
Great support from the team, has lots of functions and the CRM allows us to target specific segments.
Cons
Required EPOS integration. Can't use several segments for a single "news" message; have to clone them (which only takes a couple of seconds).
- Industry: Retail
- Company size: 1,001–5,000 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Excelent
Reviewed on 2023-08-10
Easy to use and filled with smart solutions for our business model. Excellent collaboration and...
Easy to use and filled with smart solutions for our business model. Excellent collaboration and support.
Pros
Openness, fast deployment and problem-solving thinking, easy to communicate with the entire team, user-friendly App and Back-end. Always ready to understand the needs and to develop features in a way that comply with our business needs. Granting support and training in a comprehensive manner every step of the way.
Cons
We had no issues to be worth mentioning so far.
TRIFFT FAQs
Below are some frequently asked questions for TRIFFT.Q. What type of pricing plans does TRIFFT offer?
TRIFFT offers the following pricing plans:
- Starting from: US$250.00/month
- Pricing model: Subscription
- Free Trial: Not Available
For a quote, please contact our sales rep via https://www.trifft.io/
Q. Who are the typical users of TRIFFT?
TRIFFT has the following typical customers:
51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does TRIFFT support?
TRIFFT supports the following languages:
Czech, English, German, Polish, Romanian, Slovak
Q. Does TRIFFT support mobile devices?
TRIFFT supports the following devices:
Q. What other apps does TRIFFT integrate with?
TRIFFT integrates with the following applications:
Bloomreach, Firebase, Mailchimp, Mailgun, Microsoft Power BI, Storyous, Twilio
Q. What level of support does TRIFFT offer?
TRIFFT offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat
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