About LoyaltyXpert

ECosmob Technologies Pvt Ltd has established LoyaltyXpert as a strategic business unit. This SaaS-based solution allows businesses to engage customers in their digital channels, manage their sales, and develop loyalty programs all from one dashboard.

No matter what kind of business you are in, whether you are manufacturing or providing services, it can be customized. Moreover, LoyaltyXpert's platform has been continuously updated with contemporary features, making it more exciting for businesses to work with it.

Pricing starting from:

Not provided by vendor

  • Free Version
  • Free Trial
  • Subscription

Key benefits of LoyaltyXpert

A Loyalty Program is designed to help businesses achieve their goals and boost profits. LoyaltyXpert crafts B2B loyalty programs to help businesses:

- Be visible, approachable, and responsive to trade partners who are your assets.

- Make channel partners your brand advocates to generate more sales.

- Drive iterative interaction with seamless connection for better results & extreme satisfaction.

- Encourage and deeply involve all trade associates in a harmonious, cogent channel.

- Motivate and engage channel Partners with exclusive rewards, incentives, and recognition.

- Encourage channel partners to play a proactive role & improve the image of your company.

Typical Customers

  • Freelancers
  • Small Businesses (2-50)
  • Mid-size Companies (51-500)
  • Large enterprises (500 and more)

Deployment

  • Cloud-based
  • On-premise

Markets

India

Supported Languages

English

Pricing starting from:

Not provided by vendor

  • Free Version
  • Free Trial
  • Subscription

Images

LoyaltyXpert Software - LoyaltyXpert Dashboard
LoyaltyXpert Software - Mobile App Screens LoyaltyXpert
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LoyaltyXpert video
LoyaltyXpert Software - LoyaltyXpert Dashboard
LoyaltyXpert Software - Mobile App Screens LoyaltyXpert

Features

Total features of LoyaltyXpert: 44

  • API
  • Activity Dashboard
  • Activity Tracking
  • CRM Software
  • Campaign Analytics
  • Campaign Management Software
  • Campaign Planning
  • Campaign Segmentation
  • Client Portal
  • Communication Management
  • Customer Accounts
  • Customer Activity Tracking
  • Customer Database
  • Customer History
  • Customer Profiles
  • Customer Segmentation
  • Customer Surveys
  • Customizable Branding
  • Customizable Templates
  • Discount Management
  • Engagement Tracking
  • Gamification Software
  • Loyalty Cards
  • Loyalty Program
  • Member Portal
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Channel Marketing
  • Performance Metrics
  • Point of Sale (POS)
  • Promotions Management
  • Real Time Analytics
  • Real Time Data
  • Referral Tracking
  • Reporting & Statistics
  • Reporting/Analytics
  • Rewards Management
  • SMS Marketing
  • Segmentation
  • Social Media Integration
  • Social Promotion
  • Surveys & Feedback
  • Third Party Integrations
  • Transaction History

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Reviews

Overall rating

4.3 /5
(3)
Value for Money
4.7/5
Features
4.7/5
Ease of Use
4.7/5
Customer Support Software
4.7/5

Already have LoyaltyXpert?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 3 reviews of 3
Venkatesh Naik
Overall rating
  • Industry: Construction
  • Company size: 1,001-5,000 Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Carpenter Loyalty app

Reviewed on 12/14/2022

Very professional approach towards problem

Very professional approach towards problem

Pros

The QR code scanner and redemption catalogue uniquely created for our use has been outstanding.

Cons

Everything is good, no cons soo far. Will have to wait and see the process

Response from LoyaltyXpert

Thank you for choosing our platform and for being a valued client. We look forward to continuing to provide you with exceptional service in the future.

krushna
Overall rating
  • Industry: Information Technology & Services
  • Company size: 201-500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Easy to Implement

Reviewed on 12/19/2022

Its been more than 2 year and we are happy to grow end user base through this app to create...

Its been more than 2 year and we are happy to grow end user base through this app to create consumer pull for a brand.

Pros

Its Simple SAAS base platform and end user / technician can easily use this without any difficulty

Cons

Client features takes time to implement, since its SAAS base common for all.

Response from LoyaltyXpert

Thank you for your feedback regarding the time it takes to implement client features on our platform. We understand that as a SAAS-based solution, it is important to ensure that any changes or additions are made with the best interest of all our clients in mind and are stable and bug-free.

We apologize for any inconvenience and hope you will give us the opportunity to demonstrate our ability to provide fast and efficient custom solutions.

Meghna
Overall rating
  • Industry: Consumer Goods
  • Company size: 51-200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Over All It has helped us set up a program that can be easily used by our channel partners.

Reviewed on 12/26/2022

Over All It has helped us set up a program that can be easily used by our channel partners. And the...

Over All It has helped us set up a program that can be easily used by our channel partners. And the platform can be easily accessed by our technicians as it's a simple SaaS-based platform.

Pros

The interface is easy to understand for the channel partners and the end users can easily use it without any trouble.

Cons

Synchronization of data takes a long time and so it becomes very time-consuming. Other than that it is a great platform for providing loyalty to your channel partners.

Response from LoyaltyXpert

We appreciate your valuable feedback regarding the synchronization of data on our platform. We sincerely apologize for any inconvenience this may have caused and assure you that we are fully committed to addressing this issue as our top priority. We understand the importance of timely and efficient data synchronization, and we are actively working on improving this feature to ensure a better user experience for our valued customers.

Thank you for choosing our platform for providing loyalty to your channel partners. We will work tirelessly to keep earning your trust and loyalty.

LoyaltyXpert FAQs

Below are some frequently asked questions for LoyaltyXpert.

LoyaltyXpert offers the following pricing plans:

  • Free Trial: Not Available

LoyaltyXpert has the following typical customers:

201-500, 501-1,000, 1,001-5,000

LoyaltyXpert supports the following languages:

English

LoyaltyXpert supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

LoyaltyXpert integrates with the following applications:

ERPCloud, Magento Marketplace, Salesforce Foundation

LoyaltyXpert offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat

Related categories

See all software categories found for LoyaltyXpert.