--- description: Detailed reviews on Enso Connect based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Enso Connect with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Enso Connect Reviews, Prices & Ratings | GetApp Canada 2026 --- Breadcrumb: [Home](/) > [Property Management Software](/directory/181/property-management/software) > [Enso Connect](/software/2062505/enso-connect) # Enso Connect Canonical: https://www.getapp.ca/software/2062505/enso-connect Page: 1 / 4\ Next: [Next page](https://www.getapp.ca/software/2062505/enso-connect?page=2) > The AI-powered Guest Management System that digitizes and monetizes the guest journey through intelligent agents. AI inbox handles guest messages, Boarding Pass guest app delivers contactless check-in and upsells, and AutoPilot automates up to 80% of communications - all integrated with your PMS. > > Verdict: Rated **4.8/5** by 80 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Enso Connect Run your hospitality business by YOUR rules, at YOUR pace, with YOUR personal touch. Build custom workflows in our dynamic operating system and let AutoPilot handle the rest - AI agents trained on your brand voice, your policies, your way of doing things. Deliver a fully digital guest experience with Boarding Pass, our web-based guest super app. An interactive hub with everything your guests need for a great stay in one link, compatible with Apple Wallet and Apple Pay. No downloads required. Increase revenue per stay with custom upsells, fees, and integrated payments. Sell early check-ins, late check-outs, experiences, damage protection tools, and any custom add-ons at the moments guests are most likely to say yes. Convert more inquiries, respond in seconds, and earn 5-star reviews with AI that handles up to 80% of guest communications - multilingual, 24/7, and fully aware of every guest's stay context. Optimize and consolidate your guest management tech stack in one easy-to-use place. We seamlessly connect with best-in-class industry tech, creating a strong guest experience ecosystem. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 80 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support Software | 4.8/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Enso Connect ## Commercial Context - **Starting Price**: US$100.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: Pricing varies based on your location and the number of listings you manage. Visit the pricing calculator on our website to get a customized estimate. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English, French, Spanish - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more ## Features - AI Copilot - API - Activity Dashboard - Alerts/Notifications - CRM Software - Communication Management - Contact Management Software - Customer Database - Customizable Templates - Dashboard Software - Data Import/Export - Data Synchronization - Electronic Payments - Extended Stay - For Vacation Rentals - Generative AI - Guest Check-in/Check-out - Guest Communications - Guest Experience Management - Guest Tracking ## Integrations (18 total) - Autohost - Avantio - BookingSync - Chekin App - Cloudbeds - Escapia - Guesty - Hospitable.com - Hostaway - Hostfully - Hostify - LMPM v4 - Lodgify - Mews - OwnerRez ... and 3 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - 24/7 (Live rep) - Chat ## Category - [Property Management Software](https://www.getapp.ca/directory/181/property-management/software) ## Related Categories - [Property Management Software](https://www.getapp.ca/directory/181/property-management/software) - [Vacation Rental Software](https://www.getapp.ca/directory/183/vacation-rental/software) - [Hospitality Property Management Software](https://www.getapp.ca/directory/81/hospitality-property-management/software) ## Alternatives 1. [Hostaway](https://www.getapp.ca/software/106989/hostaway) — 4.8/5 (1623 reviews) 2. [Lodgify](https://www.getapp.ca/software/91252/lodgify) — 4.5/5 (1312 reviews) 3. [Guesty](https://www.getapp.ca/software/112215/guesty) — 4.6/5 (1031 reviews) 4. [Breezeway](https://www.getapp.ca/software/130003/breezeway) — 4.6/5 (196 reviews) 5. [OwnerRez](https://www.getapp.ca/software/103059/ownerrez) — 4.9/5 (271 reviews) ## Reviews ### "\[sensitive content hidden\] is the best\! Elevated Our Guest Experience and Workflow" — 5.0/5 > **Sebastian** | *July 14, 2025* | Real Estate | Recommendation rating: 10.0/10 > > **Pros**: The interface is clean and intuitive, which made it easy for our team to adopt. I really liked the automation features—especially the smart guest journey flows and the ability to customize communication based on guest behavior. The integration with our existing tools was seamless, and it gave us more control over upsells, check-in instructions, and guest verifications all in one place. It’s a solid platform for scaling operations without adding more manual work. > > **Cons**: The setup process felt a bit overwhelming at first, there were a lot of features to configure, and it took some time to fully understand how everything worked together. > > Overall, Enso Connect is a powerful platform with a lot of potential. Once we got through the initial learning curve, it really helped streamline our operations and enhance the guest experience. The automations, upsell features, and communication flows saved us time and made our process feel more polished and professional. There’s still room to improve on onboarding and reliability, but the team has been responsive and open to feedback. It’s a strong solution for operators looking to scale smartly. ----- ### "Essential tool for any short term let host" — 5.0/5 > **Tom** | *February 11, 2026* | Real Estate | Recommendation rating: 10.0/10 > > **Pros**: I love how you can easily automate all workflows along with how to put together the guidebooks which are so useful and easy to build. > > **Cons**: Getting my head around the AI, although that is my issue and just generally onboarding, which again is my issue. > > Really impressed, lots of great features and tech, amazing support through Felipe, would highly recommend to any hosts. ----- ### "Looking to frustrate your guests? Enso Connect has you covered\!" — 1.0/5 > **Verified Reviewer** | *August 16, 2023* | Hospitality | Recommendation rating: 0.0/10 > > **Pros**: In the beginning we liked the user interface > > **Cons**: DO NOT HIRE ENSO CONNECTWe experienced multiple issues with Enso Connect, significantly detracting from the promise of a seamless guest experience. Firstly, their customer support was notably unresponsive, leaving us in the lurch multiple times. The platform itself has glaring bugs, such as the recurrent sending of messages to guests, which only exacerbated their frustration. Our monetary concerns went unaddressed as well; we were overcharged without notice or explanation, paying $20 per door as opposed to the agreed-upon $15. Additionally, the $150 onboarding fee yielded a lackluster introduction to the system, leaving us with unanswered questions and uncertainty. Above all, the flawed software architecture and subpar user experience made it clear that this platform was not designed with the user in mind. > > Overall, our experience with Enso Connect was deeply unsatisfactory. From unresponsive customer support and prevalent platform bugs to unexpected overcharges and a poorly-executed onboarding, the system's flawed design and subpar user experience left us both frustrated and disappointed ----- ### "Great service from Enso\!" — 5.0/5 > **Georgia** | *August 26, 2026* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: I like how it streamlines the guest digital journey. It allows us to keep everything in one place such as guidebooks, deposits and waivers. Which in turn builds a better experience for our guests. > > **Cons**: Multi bookings are not so easy to manage. All the boarding passes are linked if booked under one name which can be challenging if you have multiple people checking into different places. > > From the start I found the team very helpful especially when needing to change things on our account. I think training videos during the onboarding process would be handy since not everyone is great with technology. Whenever I have an issue i feel the team always tries to fix this for us as best they can and they follow up too which is great. The AI chat feature is great as you can ask quick questions and get answers. Its always a pleasure to speak/email any of the Enso team. ----- ### "We love Enso\!" — 5.0/5 > **Trey** | *August 1, 2025* | Real Estate | Recommendation rating: 10.0/10 > > **Pros**: 1. The value for the money is worth it. 2. The customer support is amazing\! \[sensitive content hidden\] does a great job and is thorough with responses. 3. \[sensitive content hidden\], the onboarding specialist is phenomenal\! He is incredibly knowledgeable and is always available for questions and spends as much time as needed to make sure you are equipped to run the platform\! 4. The ease of use is so much better than other platforms I have used. 5. We have had very little issues with performance or speed\! 6. Our guests love the Boarding Pass and complete communication. > > **Cons**: We wish that Enso would also control thermostat features and we wish we had the option to set up custom permanent lock codes. > > It has been amazing from day one to present. We are very happy with the progression and our experience. ----- Page: 1 / 4\ Next: [Next page](https://www.getapp.ca/software/2062505/enso-connect?page=2) ## Links - [View on GetApp](https://www.getapp.ca/software/2062505/enso-connect) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | ----- ## Structured Data