--- description: Detailed reviews on Diabolocom based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Diabolocom with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Diabolocom Reviews, Prices & Ratings | GetApp Canada 2026 --- Breadcrumb: [Home](/) > [Business Phone Systems Software](/directory/1099/business-phone-systems/software) > [Diabolocom](/software/2062119/diabolocom) # Diabolocom Canonical: https://www.getapp.ca/software/2062119/diabolocom Page: 1 / 2\ Next: [Next page](https://www.getapp.ca/software/2062119/diabolocom?page=2) > Diabolocom is a European leader in cloud-based software services for call centers and customer service. With fast deployment, compelling ease of use, secure cloud hosted in Europe, premium call quality and native CRM integration, easily increase customer loyalty and boost sales. > > Verdict: Rated **4.9/5** by 9 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Diabolocom Create a premium customer experience with Diabolocom: - Manage your incoming calls efficiently and easily. - Create targeted campaigns for outbound calls. - Empower your business strategy by leveraging CRM integration. - Contact your prospects and customers in a proactive and personal way. - Enhance your customer service with our omnichannel solution. - Give your customers the best experience with premium call quality guaranteed by Diabolocom telecom operator infrastructure. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 9 Reviews | | Ease of Use | 4.9/5 | Based on overall reviews | | Customer Support Software | 4.9/5 | Based on overall reviews | | Value for Money | 5.0/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Diabolocom - **Founded**: 2005 ## Commercial Context - **Starting Price**: €30.00 - **Pricing model**: Flat Rate - **Pricing Details**: Pay per seat and pay per use models available - **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop) - **Supported Languages**: English, French, German, Italian, Portuguese, Russian, Spanish - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more ## Features - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Alerts/Escalation - Alerts/Notifications - Auto-Dialer - Automated Routing - Automatic Call Distribution - Blended Call Center - CRM Software - Call Center Management - Call Disposition - Call List Management - Call Logging - Call Monitoring - Call Queues - Call Recording Software - Call Reporting - Call Routing ## Integrations (17 total) - Dynamics 365 - Dynamics 365 Sales - Freshcaller - Freshdesk - HubSpot CRM - HubSpot Content Hub - HubSpot Service Hub - Microsoft Teams - Oracle PeopleSoft - Salesforce Marketing Cloud - Salesforce Sales Cloud - Salesforce Service Cloud - ServiceNow - ServiceNow (Reseller) - Zendesk Explore ... and 2 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) ## Category - [Business Phone Systems Software](https://www.getapp.ca/directory/1099/business-phone-systems/software) ## Related Categories - [Business Phone Systems Software](https://www.getapp.ca/directory/1099/business-phone-systems/software) - [Predictive Dialer Software](https://www.getapp.ca/directory/849/predictive-dialer/software) - [Unified Communications Software](https://www.getapp.ca/directory/599/unified-communications/software) - [Customer Satisfaction Software](https://www.getapp.ca/directory/1029/customer-satisfaction/software) - [Auto Dialer Software](https://www.getapp.ca/directory/1067/auto-dialer/software) ## Alternatives 1. [JustCall](https://www.getapp.ca/software/2047760/justcall) — 4.1/5 (223 reviews) 2. [LiveAgent](https://www.getapp.ca/software/91301/liveagent) — 4.7/5 (1753 reviews) 3. [Ringover](https://www.getapp.ca/software/117547/ringover) — 4.7/5 (858 reviews) 4. [Genesys Cloud CX](https://www.getapp.ca/software/104597/genesys-cloud) — 4.3/5 (262 reviews) 5. [CXone Mpower](https://www.getapp.ca/software/8391/incontact-call-center-software) — 4.2/5 (581 reviews) ## Reviews ### "DIABOLOCOM knows all about Customer Happiness" — 5.0/5 > **Daniela** | *December 3, 2020* | Outsourcing/Offshoring | Recommendation rating: 9.0/10 > > **Pros**: If we need help, the project managers are avail everytime. > > **Cons**: techsupport is not 24/7 in german but english ----- ### "Solución integral pensando en los usarios" — 5.0/5 > **Javier** | *April 10, 2023* | Program Development | Recommendation rating: 10.0/10 > > **Pros**: Lo mejor con diferencia es la inmediatez en todas las modificaciones que se realicen en el portal de ADM. Desde un cambio de rol de usuario, a una modificación en la IVR, todo es inmediato. Desde el punto de vista de un supervisor da una flexibilidad que otras herramientas no dan.Sin olvidar la integración con nuestro CRM, que hace que todo quede registrado, podamos mostrar info del cliente directamente y todas las ventajas que te da tener todo integrado. > > **Cons**: Por poner algún pero, la posibilidad de realizar informes de producción a medida desde el mismo portal. Y también mejoraría el acceso a los datos, actualmente hay que descargarlos para analizarlos. > > Si tuviera que elegir de nuevo, los elegiría sin dudarlo, para nuestra casuística es la solución perfecta, a un coste relativo. ----- ### "Herramienta de calidad que aporta valor a la empresa" — 5.0/5 > **Lara** | *May 12, 2023* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: Implicación en tus objetivos y facilidad de uso > > **Cons**: De momento cubre las expectativas de mi empresa > > Formación excepcional e integración facil en el programa de la empresa lo que nos ha permitido una mayor rapidez en la puesta en marcha del contact center ----- ### "Herramienta muy completa" — 5.0/5 > **Tamara** | *March 24, 2023* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: Es muy intuitivo. Se puede deslocalizar las llamadas con la herramienta. > > **Cons**: Auditoría de llamadas on line, quizás es un poco incómodo tener que hacerlo con un teléfono adicional > > Muy buena experiencia. Facilita la gestioón y seguimiento de los agentes ----- ### "TOP Service\!" — 5.0/5 > **Mathias** | *January 12, 2023* | Insurance Software | Recommendation rating: 9.0/10 > > **Pros**: Sehr gute Benutzeroberfläche; verständliche Anwendung (Admin); hohe Stabilität und Zuverlässigkeit > > **Cons**: Fehlende Dokumentation; Unterschiedliche Bezeichnungen; unvollständiges Reporting ----- Page: 1 / 2\ Next: [Next page](https://www.getapp.ca/software/2062119/diabolocom?page=2) ## Links - [View on GetApp](https://www.getapp.ca/software/2062119/diabolocom) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | pt | | | pt-PT | | ----- ## Structured Data