---
description: Detailed reviews on Smiddle Siebel CRM Connector based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Smiddle Siebel CRM Connector with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Smiddle Siebel CRM Connector Reviews, Prices & Ratings | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Contact Center Software](/directory/593/contact-center/software) > [Smiddle Siebel CRM Connector](/software/2062094/smiddle-sibel-crm-connector)

# Smiddle Siebel CRM Connector

Canonical: https://www.getapp.ca/software/2062094/smiddle-sibel-crm-connector

> Smiddle Siebel CRM Connector integrates the call center operator workplace into Siebel CRM. The software allows businesses to work with voice calls, chats, and video calls in a single interface without having to switch between different applications.
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

-----

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support Software | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Smiddle
- **Founded**: 2015

## Commercial Context

- **Pricing Details**: Please contact Smiddle for pricing details.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Linux (On-Premise)
- **Supported Languages**: English, Polish, Russian, Ukrainian
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more

## Features

- API
- Activity Dashboard
- Agent Interface
- Alerts/Notifications
- Automated Routing
- Automatic Call Distribution
- CRM Software
- Call List Management
- Call Recording Software
- Call Routing
- Caller ID
- Chat/Messaging
- Contact Database
- Contact Management Software
- Customer History
- Customizable Fields
- Customizable Reports
- Data Import/Export
- Document Storage
- Interaction Tracking

## Support Options

- Email/Help Desk
- Phone Support

## Category

- [Contact Center Software](https://www.getapp.ca/directory/593/contact-center/software)

## Related Categories

- [Contact Center Software](https://www.getapp.ca/directory/593/contact-center/software)
- [CRM Software](https://www.getapp.ca/directory/230/crm/software)

## Alternatives

1. [Ringover](https://www.getapp.ca/software/117547/ringover) — 4.7/5 (858 reviews)
2. [Sobot](https://www.getapp.ca/software/2079329/sobot) — 4.9/5 (92 reviews)
3. [LiveAgent](https://www.getapp.ca/software/91301/liveagent) — 4.7/5 (1753 reviews)
4. [Amazon Connect](https://www.getapp.ca/software/2057092/amazon-connect) — 4.5/5 (92 reviews)
5. [CXone Mpower](https://www.getapp.ca/software/8391/incontact-call-center-software) — 4.2/5 (581 reviews)

## Reviews

### "Smiddle" — 5.0/5

> **Aleksandr** | *January 2, 2023* | Banking | Recommendation rating: 9.0/10
> 
> **Pros**: In my opinion, the main advantage is the ability to flexibly customize the solution to meet the needs of users.
> 
> **Cons**: The product fully meets the needs, allows the necessary customization
> 
> The solution is used to implement an alternative channel of communication with customers. Allowed to process both audio and video customer calls

## Links

- [View on GetApp](https://www.getapp.ca/software/2062094/smiddle-sibel-crm-connector)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-management-software/a/smiddle-sibel-crm-connector/> |
| en-AE | <https://www.getapp.ae/software/2062094/smiddle-sibel-crm-connector> |
| en-AU | <https://www.getapp.com.au/software/2062094/smiddle-sibel-crm-connector> |
| en-CA | <https://www.getapp.ca/software/2062094/smiddle-sibel-crm-connector> |
| en-GB | <https://www.getapp.co.uk/software/2062094/smiddle-sibel-crm-connector> |
| en-IE | <https://www.getapp.ie/software/2062094/smiddle-sibel-crm-connector> |
| en-NZ | <https://www.getapp.co.nz/software/2062094/smiddle-sibel-crm-connector> |
| en-SG | <https://www.getapp.sg/software/2062094/smiddle-sibel-crm-connector> |
| en-ZA | <https://www.getapp.za.com/software/2062094/smiddle-sibel-crm-connector> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"GetApp Canada","address":{"@type":"PostalAddress","addressLocality":"Toronto","addressRegion":"ON","postalCode":"M2N 7E9","streetAddress":"5000 Yonge Street 14th Floor, Suite 1402 Toronto ON M2N 7E9"},"description":"Review, Compare and Evaluate small business software. GetApp Canada has software offers, SaaS and Cloud Apps, independent evaluations and reviews.","email":"info@getapp.ca","url":"https://www.getapp.ca/","logo":"https://dm-localsites-assets-prod.imgix.net/images/getapp/getapp-logo-light-mode-5f7ee07199c9b3b045bc654a55a2b9fa.svg","@id":"https://www.getapp.ca/#organization","@type":"Organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/getapp","https://www.facebook.com/GetAppcom","https://www.linkedin.com/company/getapp-com-a-gartner-company/","https://www.instagram.com/getappcom/","https://www.youtube.com/c/GetAppCom"]},{"name":"Smiddle Siebel CRM Connector","description":"Smiddle Siebel CRM Connector is a simple integration of Siebel CRM and Cisco Unified Contact Center solutions. Placing interaction controls in Siebel, where customer data is stored, gives agents a complete view of the customer. This simplifies contact handling, provides quick access to agent tools, and increases efficiency, meaning agents don't have to constantly spend time switching between apps, the time customers spend waiting.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/0a6e7292-ab91-41a8-aac2-bd8ae368f37f.png","url":"https://www.getapp.ca/software/2062094/smiddle-sibel-crm-connector","@id":"https://www.getapp.ca/software/2062094/smiddle-sibel-crm-connector#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.ca/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":5.0,"bestRating":5,"ratingCount":1},"operatingSystem":"Linux on premise"},{"@id":"https://www.getapp.ca/software/2062094/smiddle-sibel-crm-connector#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Contact Center Software","position":2,"item":"/directory/593/contact-center/software","@type":"ListItem"},{"name":"Smiddle Siebel CRM Connector","position":3,"item":"/software/2062094/smiddle-sibel-crm-connector","@type":"ListItem"}]}]}
</script>
