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Recursive Labs

5.0 (2)
Write a Review!
Visual customer engagement platform

About Recursive Labs

Recursive Labs is an integrated visual engagement suite that supercharges sales, support, & service teams.

Just click, connect, & wow customers. We never ask users to download anything, sign in, or create accounts. Users can connect face-to-face with a few clicks.

Our visual customer engagement suite is built with enterprise customers in mind. Easily scalable and sold on a predictable users-per-month basis. Our secure suite routinely meets the most stringent security & compliance requirements of a variety of industries.

Pricing starting from:

Not provided by vendor Show more details

  • Free Version
  • Free Trial
  • Subscription

Key benefits of Recursive Labs

Provide personalized sales support
Boost CSAT &n Net Promoter scores
Save lost sales with face-to-face sales engagement
Prove your commitment to Customer Experience

Typical Customers

  • Freelancers
  • Small Businesses (2-50)
  • Mid-size Companies (51-500)
  • Large enterprises (500 and more)

Deployment

  • Cloud-based
  • On-premise

Markets

Afghanistan, Albania, Algeria, American Samoa, Andorra and 188 others

Supported Languages

English

Pricing starting from:

Not provided by vendor Show more details

  • Free Version
  • Free Trial
  • Subscription

Images

Recursive Labs Software - No Download 1-Click Simple Cobrowse
Recursive Labs Software - Live On-Screen Annotation
Recursive Labs Software - Simple Agent Interface with Real-Time Customer Insights
Recursive Labs Software - User-Friendly Experience that Never Requires Downloads
Recursive Labs Software - Reach into the customer's screen with Mixed Reality!
View 11 more

Features

Total features of Recursive Labs: 28

  • API
  • Annotations
  • Audio Capture
  • CRM Software
  • Call Recording Software
  • Collaboration Tools
  • Commenting/Notes
  • Conferencing
  • Customizable Branding
  • Desktop/Browser Sharing
  • Live Chat Software
  • Mobile Access
  • Mobile Screen Sharing
  • Multi-Participant Screen Sharing
  • Multiple Camera Feeds
  • Presentation Streaming
  • Real Time Screen Sharing
  • Real-Time Chat
  • Recording
  • Screen Capture
  • Screen Recording Software
  • Screen Sharing Software
  • Session Recording
  • Two Way Audio & Video
  • Two-Way Audio & Video
  • Video Call Recording
  • Video Conferencing Software
  • Video Streaming

Alternatives

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Slack

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Zoho Meeting

4.6
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Zoho Meeting is a web conference solution, providing single users and all size businesses with a way to collaborate...

Microsoft Teams

4.5
#3 Alternative to Recursive Labs
Microsoft Teams is a chat-based workspace in Microsoft 365 which lets users collaborate on documents, make voice &...

Zoom Workplace

4.6
#4 Alternative to Recursive Labs
With Team Chat, Phone, AI Companion, and more, Zoom Workplace is the platform for your best work. With Zoom Workplace,...

Overall rating

5 /5
(2)
Value for Money
4.5/5
Features
4.5/5
Ease of Use
5/5
Customer Support Software
5/5

100%
recommended this app

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Overall rating

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2 Reviews

Denis
Overall rating
  • Industry: Construction
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source Show more details

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Excellent app for ZenDesk

Reviewed on 2023-01-25

Very helpful support that cares

Very helpful support that cares

Pros

Easy to use for the customer and simple to operate

Cons

We only use it for the video sharing feature and it works great

Response from Recursive Labs

Thank you for taking the time to leave us a review! We love that our ZenDesk integration is a great fit for your team. We're always here to help. :)

Allison
Overall rating
  • Industry: Farming
  • Company size: 501–1,000 Employees
  • Used Weekly for 6-12 months
  • Review Source Show more details

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 7.0 /10

Great Company to work with

Reviewed on 2023-01-06

We had great help implementing the software onto our website and any issues we had with that.

We had great help implementing the software onto our website and any issues we had with that.

Pros

This product was great for us to connect with our customers and be able to see what they are seeing without being there in person

Cons

We have not had any issues with this product at all.

Response from Recursive Labs

Thank you so much for your review, Allison. We are thrilled to know that our product has helped your team engage with customers in new ways.

We're always here to help!

Recursive Labs FAQs

Below are some frequently asked questions for Recursive Labs.

Recursive Labs offers the following pricing plans:

  • Pricing model: Subscription
  • Free Trial: Not Available

Priced per user, per month.

Recursive Labs has the following typical customers:

51–200, 201–500, 501–1,000, 1,001–5,000

Recursive Labs supports the following languages:

English

Recursive Labs supports the following devices:

We do not have any information about what integrations Recursive Labs has

Recursive Labs offers the following support options:

Email/Help Desk, Phone Support

Related categories

See all software categories found for Recursive Labs.

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