---
description: Detailed reviews on Bonsai based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Bonsai with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Bonsai Reviews, Prices & Ratings | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Contract Management Software](/directory/518/contract-management/software) > [Bonsai](/software/2061778/bonsai)

# Bonsai

Canonical: https://www.getapp.ca/software/2061778/bonsai

Page: 1 / 5\
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> One platform to streamline your entire business. Consolidate your projects, clients and team into one integrated, easy-to-use platform
> 
> Verdict: Rated **4.6/5** by 95 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Bonsai

Bonsai Team Time Tracking - Team capacity and utilization rate at a glance:&#10;Get an instant report of your team's tracked hours with accurate timesheets \&amp; see who's over capacity at a glance. Monitor your business's utilization \&amp; get clarity on your team's efficiency \&amp; profitability. Fully integrated into project management \&amp; billing. &#10;&#10;Bonsai Project Management - Keep your projects on track and on budget:&#10;Assign projects \&amp; tasks to your team, prioritize your week and see exactly how your projects progress. Set project budgets \&amp; avoid unexpected costs. Kanban view, integrated timer for easy billing, and collaboration with external partners for an efficient work.&#10;&#10;Bonsai CRM - Keep clients \&amp; projects organized in one place:&#10;Manage your clients and their projects in one place. Create unique client profiles with all your notes, contacts, rates and tags. Invite your clients to your branded Client Portal where they can access projects, documents and links you’ve shared with them.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 95 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support Software | 4.3/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Bonsai

## Commercial Context

- **Starting Price**: US$9.00
- **Pricing model**: Per User (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more

## Features

- @mentions
- Access Controls/Permissions
- Accounting Integration
- Accounting Software
- Activity Dashboard
- Activity Tracking
- Agile Methodologies
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling Software
- Approval Process Control
- Assignment Management
- Automated Scheduling
- Automatic Billing
- Automatic Formatting
- Availability Management
- Bar Chart
- Billable & Non-Billable Hours
- Billable Items Tracking
- Billing & Invoicing

## Integrations (12 total)

- Calendly
- ClickUp
- Gmail
- Google Calendar
- Google Drive
- Google Sheets
- HubSpot CRM
- QuickBooks Online
- Slack
- Trello
- Xero
- Zapier

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- 24/7 (Live rep)
- Chat

## Category

- [Contract Management Software](https://www.getapp.ca/directory/518/contract-management/software)

## Related Categories

- [Contract Management Software](https://www.getapp.ca/directory/518/contract-management/software)
- [Task Management Software](https://www.getapp.ca/directory/570/task-management/software)
- [Tax Preparation Software](https://www.getapp.ca/directory/3852/tax-preparation/software)
- [Proposal Management Software](https://www.getapp.ca/directory/340/proposal-management/software)
- [Billing and Invoicing Software](https://www.getapp.ca/directory/240/billing-invoicing/software)

## Alternatives

1. [Jobber](https://www.getapp.ca/software/90723/jobber) — 4.6/5 (1420 reviews)
2. [Xero](https://www.getapp.ca/software/1671/xero) — 4.4/5 (3273 reviews)
3. [NetSuite](https://www.getapp.ca/software/9137/netsuite) — 4.2/5 (2003 reviews)
4. [QuickBooks Online](https://www.getapp.ca/software/20428/quickbooks-online-edition) — 4.3/5 (8393 reviews)
5. [FreshBooks](https://www.getapp.ca/software/8290/freshbooks) — 4.5/5 (4506 reviews)

## Reviews

### "Bonsai gets me paid" — 5.0/5

> **Christian** | *June 27, 2024* | Marketing & Advertising | Recommendation rating: 9.0/10
> 
> **Pros**: Invoice options, and automations work well out of the box and make sense with no need for configuration.
> 
> **Cons**: The cost would be too high if I didn't get a lifetime discount through webflow.
> 
> 4.9/5 stars, I can't complain. Bonsai does a great job of getting me paid.

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### "Great for small businesses owners \!" — 5.0/5

> **Anamarija** | *July 2, 2024* | Glass, Ceramics & Concrete | Recommendation rating: 10.0/10
> 
> **Pros**: Intuitive design and overall clean interface
> 
> **Cons**: Document customisation is limited (invoices and proposals)

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### "Horrendous Customer Service" — 1.0/5

> **Kezia** | *March 13, 2023* | Marketing & Advertising | Recommendation rating: 0.0/10
> 
> **Pros**: I like the tax add-on that allows me to pull P\&amp;L reports. It's the only reason I haven't canceled my subscription. Bonsai's customer service is disgusting\!
> 
> **Cons**: Everything except the tax add-on. Bonsai canceled my account without warning because Stripe couldn't verify my identity, EVEN THOUGH in their FAQs, it says there are other ways to do so if we reach out via email.I resubscribed (since I canceled my Quickbooks and Honeybook subscriptions) and got verified, but they locked my account pending said verification. Contacted customer service via chat, and they read my message and then closed the conversation ticket.Followed up with an email and two months later, nothing has changed.
> 
> Horrible, Worst in class

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### "Great beginner platform" — 5.0/5

> **Matt** | *March 8, 2024* | Information Technology & Services | Recommendation rating: 9.0/10
> 
> **Pros**: Simple invoicing, client management for a servicing business, proposal + contract templates. Allowed me to jump-start a lot of the tedious parts.
> 
> **Cons**: Task and project management capabilities aren't really comparable to other modern systems if you're doing anything complicated.

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### "Excellent customer/client management for solo starting out, hope Bonsai grows with small biz" — 4.0/5

> **C** | *December 8, 2023* | Legal Services | Recommendation rating: 8.0/10
> 
> **Pros**: There is a lot to appreciate with Bonsai starting with a very nice graphical interface.  Most features are super easy to roll out (with the notable exception that incoming payments are frozen for the first 2 weeks plus).  The online scheduler works excellently and plays very nicely with macs.  The client portal is very attractive and an easy way to share invoices / files. &#10;There are lots of great starts to automate common tasks (e.g., when a client signs a contract, send the invoice) I felt like Bonsai is a 10/10 (or close) for a very small solo just getting started.  If you have a handful of clients / projects a month and work alone, this will justifiably wow and make things beautifully smooth.
> 
> **Cons**: Solo / freelancers are Bonsai's target. Many features just don't seem to work for or consider a small business with any employees.  It also doesn't seem to have features suitable to handle businesses with high volume of anything (no way to track/run reports)&#10;Although there are options to add "team" members for a monthly fee, Bonsai doesn't really recognize that a business owner might need to set user permissions or have employees involved in some but not every aspect of a business.  For example, users can only be designated "partners" with access to every financial detail or "collaborators" who can do next to nothing in the platform besides view an already created project.   I need an assistant to create projects, send out contracts and invoices but not be given a key to the company's entire financials.  Currently there is no way to do this. &#10;&#10;Contracts cannot be sent without a company signature and the signature cannot be pre-populated. We're still trying to work around these limitations.  &#10;&#10;Bookkeping automatically logs processing fees as expenses and can track other manually inputted expenses  but cannot track multiple bank accounts / check writing, payroll, etc.
> 
> I'm glad to have found this platform, have appreciated the ways it streamlined some of my business and remain excited about its potential.  I've looked at many industry specific platforms for my service industry and they all were clunky or extremely expensive.  I don't need industry-specific software though, I just need a clean, easy to use project / client management platform where I can send invoices/contracts and schedule client appointments.  &#10;&#10;Bonsai has some stand-out features, among the best are its scheduling and client portal (to allow clients to view an invoice or uploaded files).  Bonsai works great with apple/mac/iphone OS calendar and is very useful for client onboarding / invoicing.   &#10;&#10;I would love to see Bonsai develop additional features for growing businesses, even if that involved a modest add-on fee (so long as the add-on fee didn't get carried away,)

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## Links

- [View on GetApp](https://www.getapp.ca/software/2061778/bonsai)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/project-management-planning-software/a/bonsai/> |
| en-AE | <https://www.getapp.ae/software/2061778/bonsai> |
| en-AU | <https://www.getapp.com.au/software/2061778/bonsai> |
| en-CA | <https://www.getapp.ca/software/2061778/bonsai> |
| en-GB | <https://www.getapp.co.uk/software/2061778/bonsai> |
| en-IE | <https://www.getapp.ie/software/2061778/bonsai> |
| en-NZ | <https://www.getapp.co.nz/software/2061778/bonsai> |
| en-SG | <https://www.getapp.sg/software/2061778/bonsai> |
| en-ZA | <https://www.getapp.za.com/software/2061778/bonsai> |
| fr | <https://www.getapp.fr/software/2061778/bonsai> |
| fr-BE | <https://fr.getapp.be/software/2061778/bonsai> |
| fr-CA | <https://fr.getapp.ca/software/2061778/bonsai> |

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