--- description: Detailed reviews on Bonsai based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Bonsai with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Bonsai Reviews, Prices & Ratings | GetApp Canada 2026 --- Breadcrumb: [Home](/) > [Small Business CRM Software](/directory/4959/small-business-crm/software) > [Bonsai](/software/2061778/bonsai) # Bonsai Canonical: https://www.getapp.ca/software/2061778/bonsai Page: 1 / 5\ Next: [Next page](https://www.getapp.ca/software/2061778/bonsai?page=2) > One platform to streamline your entire business. Consolidate your projects, clients and team into one integrated, easy-to-use platform > > Verdict: Rated **4.6/5** by 95 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Bonsai Bonsai Team Time Tracking - Team capacity and utilization rate at a glance: Get an instant report of your team's tracked hours with accurate timesheets \& see who's over capacity at a glance. Monitor your business's utilization \& get clarity on your team's efficiency \& profitability. Fully integrated into project management \& billing. Bonsai Project Management - Keep your projects on track and on budget: Assign projects \& tasks to your team, prioritize your week and see exactly how your projects progress. Set project budgets \& avoid unexpected costs. Kanban view, integrated timer for easy billing, and collaboration with external partners for an efficient work. Bonsai CRM - Keep clients \& projects organized in one place: Manage your clients and their projects in one place. Create unique client profiles with all your notes, contacts, rates and tags. Invite your clients to your branded Client Portal where they can access projects, documents and links you’ve shared with them. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 95 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support Software | 4.3/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Bonsai ## Commercial Context - **Starting Price**: US$9.00 - **Pricing model**: Per User (Free Trial) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more ## Features - @mentions - Access Controls/Permissions - Accounting Integration - Accounting Software - Activity Dashboard - Activity Tracking - Agile Methodologies - Alerts/Notifications - Appointment Management - Appointment Scheduling Software - Approval Process Control - Assignment Management - Automated Scheduling - Automatic Billing - Automatic Formatting - Availability Management - Bar Chart - Billable & Non-Billable Hours - Billable Items Tracking - Billing & Invoicing ## Integrations (12 total) - Calendly - ClickUp - Gmail - Google Calendar - Google Drive - Google Sheets - HubSpot CRM - QuickBooks Online - Slack - Trello - Xero - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - 24/7 (Live rep) - Chat ## Category - [Small Business CRM Software](https://www.getapp.ca/directory/4959/small-business-crm/software) ## Related Categories - [Small Business CRM Software](https://www.getapp.ca/directory/4959/small-business-crm/software) - [Contract Management Software](https://www.getapp.ca/directory/518/contract-management/software) - [Task Management Software](https://www.getapp.ca/directory/570/task-management/software) - [Tax Preparation Software](https://www.getapp.ca/directory/3852/tax-preparation/software) - [Proposal Management Software](https://www.getapp.ca/directory/340/proposal-management/software) ## Alternatives 1. [Jobber](https://www.getapp.ca/software/90723/jobber) — 4.6/5 (1487 reviews) 2. [Xero](https://www.getapp.ca/software/1671/xero) — 4.4/5 (3330 reviews) 3. [QuickBooks Online](https://www.getapp.ca/software/20428/quickbooks-online) — 4.3/5 (8543 reviews) 4. [NetSuite](https://www.getapp.ca/software/9137/netsuite) — 4.2/5 (2077 reviews) 5. [QuickBooks Enterprise](https://www.getapp.ca/software/115227/quickbooks-enterprise) — 4.5/5 (20688 reviews) ## Reviews ### "Bonsai gets me paid" — 5.0/5 > **Christian** | *June 27, 2024* | Marketing & Advertising | Recommendation rating: 9.0/10 > > **Pros**: Invoice options, and automations work well out of the box and make sense with no need for configuration. > > **Cons**: The cost would be too high if I didn't get a lifetime discount through webflow. > > 4.9/5 stars, I can't complain. Bonsai does a great job of getting me paid. ----- ### "Digital market agency CRM" — 4.0/5 > **Balaji** | *October 16, 2024* | Computer Software | Recommendation rating: 8.0/10 > > **Pros**: sales automation, projects management, tasks management > > **Cons**: lack of some feature on client portal, clients not sync with quickbooks ----- ### "Horrendous Customer Service" — 1.0/5 > **Kezia** | *March 13, 2023* | Marketing & Advertising | Recommendation rating: 0.0/10 > > **Pros**: I like the tax add-on that allows me to pull P\&L reports. It's the only reason I haven't canceled my subscription. Bonsai's customer service is disgusting\! > > **Cons**: Everything except the tax add-on. Bonsai canceled my account without warning because Stripe couldn't verify my identity, EVEN THOUGH in their FAQs, it says there are other ways to do so if we reach out via email.I resubscribed (since I canceled my Quickbooks and Honeybook subscriptions) and got verified, but they locked my account pending said verification. Contacted customer service via chat, and they read my message and then closed the conversation ticket.Followed up with an email and two months later, nothing has changed. > > Horrible, Worst in class ----- ### "Great way to centralize your business" — 4.0/5 > **Sarah** | *May 25, 2023* | Design | Recommendation rating: 8.0/10 > > **Pros**: Being able to have my contracts, invoicing and scheduling all in one place has really helped to streamline the backend parts of my business. > > **Cons**: The initial payout for the invoicing was over two weeks. I understand that it is in place to ensure security, however that amount of time can feel like forever to a small business. > > Overall good\! Happy to have my business admin simplified. ----- ### "All in One App" — 5.0/5 > **Ashley** | *May 24, 2023* | Design | Recommendation rating: 10.0/10 > > **Pros**: Bonsai's user experience is very intuitive, and well designed. My main uses are time-tracking and invoicing. For a pretty practical price, I can do all my business management needs in one place. > > **Cons**: One feature I would love to see improved is the Desktop Time Tracker. Currently is doesn't allow you to save your time for specific tasks within a project. Sometimes, I need to invoice tasks separately and right now the desktop app lumps them into one project. > > Having all timing and billing information in the dashboard has made me aware of my ongoing projects, unpaid invoices, and expenses at a glance. ----- Page: 1 / 5\ Next: [Next page](https://www.getapp.ca/software/2061778/bonsai?page=2) ## Links - [View on GetApp](https://www.getapp.ca/software/2061778/bonsai) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | ----- ## Structured Data