--- description: Detailed reviews on PEAK based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare PEAK with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: PEAK Reviews, Prices & Ratings | GetApp Canada 2026 --- Breadcrumb: [Home](/) > [ESG Software](/directory/3830/esg/software) > [PEAK](/software/2061081/peak) # PEAK Canonical: https://www.getapp.ca/software/2061081/peak Page: 1 / 4\ Next: [Next page](https://www.getapp.ca/software/2061081/peak?page=2) > PEAK, by CIM, is an advanced building analytics SaaS platform designed to streamline property management. Leveraging data, intelligent automation, and machine learning, it optimizes efficiency, sustainability, and tenant comfort. > > Verdict: Rated **4.7/5** by 71 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of PEAK Enhanced efficiency: Streamline property management processes and optimize building performance. Improved sustainability: Monitor and manage energy consumption, reducing environmental impact. Increased tenant comfort: Maintain optimal indoor conditions by addressing thermal comfort and air quality. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 71 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support Software | 4.8/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: CIM ## Commercial Context - **Starting Price**: US$995.00 - **Pricing model**: Flat Rate - **Pricing Details**: CIM offers flexible pricing based on the size and complexity of your portfolio. Our subscription model is tailored to match your organization’s needs, taking into account the number of sites, users, and features required. Pricing includes access to the full platform — covering maintenance management, energy tracking, compliance, reporting, and more — with optional modules available for advanced capabilities. We provide: Custom quotes based on portfolio size No setup fees for standard onboarding Tiered plans to scale with your operations Unlimited support and training included in all plans To get an accurate quote, our team will work closely with you to understand your goals and configure a package that delivers the best value. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 203 more ## Features - API - Activity Dashboard - Activity Tracking - Alerts/Escalation - Alerts/Notifications - Asset Lifecycle Management - Asset Tracking Software - Audit Management - Audit Trail - Benchmarking - Commercial Properties - Cost Analysis - Customizable Reports - Data Collection Software - Data Import/Export - Data Visualization Software - Document Storage - Email Alerts - Emissions Monitoring - Energy Monitoring ## Integrations (4 total) - Microsoft Teams - Slack - Twilio - WhatsApp ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [ESG Software](https://www.getapp.ca/directory/3830/esg/software) ## Related Categories - [ESG Software](https://www.getapp.ca/directory/3830/esg/software) - [IoT Analytics Software](https://www.getapp.ca/directory/3799/iot-analytics/software) - [Building Maintenance Software](https://www.getapp.ca/directory/317/building-maintenance/software) - [Maintenance Management Software](https://www.getapp.ca/directory/327/maintenance-management/software) - [HVAC Software](https://www.getapp.ca/directory/657/hvac/software) ## Alternatives 1. [BuildOps](https://www.getapp.ca/software/131331/buildops) — 4.5/5 (162 reviews) 2. [Jobber](https://www.getapp.ca/software/90723/jobber) — 4.6/5 (1420 reviews) 3. [ServiceTitan](https://www.getapp.ca/software/104311/servicetitan) — 4.3/5 (325 reviews) 4. [Limble](https://www.getapp.ca/software/2049215/limble-cmms) — 4.8/5 (743 reviews) 5. [Service Fusion](https://www.getapp.ca/software/103289/service-fusion) — 4.3/5 (305 reviews) ## Reviews ### "A fantastic tool to improve efficiency and reduce costs." — 5.0/5 > **Aidan** | *March 17, 2022* | Facilities Services | Recommendation rating: 10.0/10 > > **Pros**: Integration was incredibly simple. The support staff are always available and very knowledgeable. Being able to cross check the BMS using external software is great. It shows us the issues we have that the BMS doesn't see. > > **Cons**: The only downside I have seen so far, is that I didn't realise the BMS needed to be Bacnet compatible. ----- ### "CIM - 21st Century PEAKy Blinders" — 5.0/5 > **Ross** | *April 6, 2022* | Facilities Services | Recommendation rating: 10.0/10 > > **Pros**: Everyone involved in the building's performance is using the same platform to raise, discuss and investigate issues. The conversation that results from an action being raised, remains on the PEAK platform even when the action is closed so that future techs, FMs, etc. can see what has been done previously. This is particularly useful when considering a strategy to improve performance as one can review how the building has responded to previous strategies. It also means the handover between technicians and the handover from one Facility Manager to the next is less critical as anyone new can get up to speed quickly. The other really good thing is being able to pull trends from different buildings all in the one PEAK platform. Gone are the days of having to log into an individual BMS for each building which is not only time consuming, but with cyber security constraints within large organizations, getting access into the BMS is becoming increasingly difficult. > > **Cons**: There are lot's of features within the menus and it's sometimes hard to know where they are. The notification email for updates to actions raised always links to the same page on PEAK and I suspect this is the page most used by techs and FMs. However, there's a lot more behind this page and a lot more features which most users probably don't realise. > > Overall experience has been very positive. We had success with resolving high overnight water consumption which had been investigated previously, but not resolved. The granularity of the data showed when the consumption was occurring and when it first started which by gave a strong lead to investigate resulting in the route cause being determined and rectified. Other wins have been tuning of central plant during times of low occupancy to reduce energy consumption without impacting tenant comfort. ----- ### "User review" — 4.0/5 > **Glen** | *November 9, 2022* | Retail | Recommendation rating: 7.0/10 > > **Pros**: Good interface to use with HVAC service provider to manage asset and identify areas for improvement in both comfort and efficiency > > **Cons**: Managing an asset with over 100,000m2 GLA, My only issue is getting enough time to utilize the system enough as I need to essentially assign tickets out to service providers from the system. The flipside is that as the Operations Manager of the asset, I can then manage the workflow out to 3rd parties which in turn ensures expenditure is managed > > Great support from the CIM team and the platform has been embraced by our BMS and HVAC providers ----- ### "Feedback" — 4.0/5 > **michael** | *July 12, 2023* | Real Estate | Recommendation rating: 8.0/10 > > **Pros**: the CIM team are very proactive and keen to get it up and running it can identify issues and show them clearly > > **Cons**: it is a technical piece of equipment and sop to the untrained eye it can be confusing > > very positive and i let the experts do the work here. all i need to know is that there are clear processes in place to identify issues, find solutions and mark when the issue is closed out. it will also store a history of issues so at the end of a year we will know what items of plant are causing the most trouble ----- ### "Client Review" — 5.0/5 > **Sonny** | *June 10, 2022* | Commercial Real Estate Software | Recommendation rating: 10.0/10 > > **Pros**: 1) Easy to use 2) Live \& Accuracy of information 3) Enables the site team to view and execute specific tasks 4)Provides overall building performance with the recommendation for a quick, efficient and effective fix that needs to happen as soon as possible. > > **Cons**: No negative commentary at this stage as the system was recently implemented on site. > > So far, the system has allowed the site team to have a better understanding of building HVAC performance on daily basis, as well as recommendations from the CIM Team. With live data being captured, our on-site contractors can efficiently action any request promptly. ----- Page: 1 / 4\ Next: [Next page](https://www.getapp.ca/software/2061081/peak?page=2) ## Links - [View on GetApp](https://www.getapp.ca/software/2061081/peak) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data