--- description: Detailed reviews on Heimdal XDR based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Heimdal XDR with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Heimdal XDR Reviews, Prices & Ratings | GetApp Canada 2026 --- Breadcrumb: [Home](/) > [Managed Service Providers (MSP) Software](/directory/645/managed-service-providers-msp/software) > [Heimdal XDR](/software/2060919/heimdal-extended-detection-and-response-xdr) # Heimdal XDR Canonical: https://www.getapp.ca/software/2060919/heimdal-extended-detection-and-response-xdr Page: 1 / 2\ Next: [Next page](https://www.getapp.ca/software/2060919/heimdal-extended-detection-and-response-xdr?page=2) > Heimdal XDR empowers security and IT teams to respond faster to threats and adversaries by supplying them with advanced threat intelligence, bi-lateral telemetry, advanced forensics details, ransomware process details, and more. End-to-end consolidated and unified security. > > Verdict: Rated **4.8/5** by 6 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Heimdal XDR • End-to-end consolidated security • Reduces Complexity and Costs • Complete visibility across your entire IT infrastructure • More accurate threat detection and response • Reduced time to detect and remediate security incidents • Simplifies security management • Better utilization of your SecOps and IT resources ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 6 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support Software | 5.0/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Heimdal Security - **Location**: Copenhagen, Denmark ## Commercial Context - **Pricing model**: (Free Trial) - **Pricing Details**: Please contact Heimdal Security directly for pricing details. - **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop) - **Supported Languages**: English - **Available Countries**: Albania, Andorra, Argentina, Armenia, Australia, Austria, Azerbaijan, Belgium, Belize, Bolivia, Bosnia and Herzegovina, Brazil, Bulgaria, Canada, Chile, Costa Rica, Croatia, Cyprus, Czechia, Denmark and 66 more ## Features - AI/Machine Learning - API - Access Controls/Permissions - Active Directory Integration - Activity Dashboard - Activity Tracking - Alerts/Escalation - Alerts/Notifications - Anomaly/Malware Detection - Anti Virus - Application Security - Audit Trail - Authentication Software - Behavioral Analytics - Compliance Management - Continuous Monitoring - Customizable Reports - Dashboard Software - Data Analysis Tools - Data Collection Software ## Integrations (5 total) - Autotask PSA - Cisco Meraki - ConnectWise RMM - HaloPSA - Okta ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) ## Category - [Managed Service Providers (MSP) Software](https://www.getapp.ca/directory/645/managed-service-providers-msp/software) ## Related Categories - [Managed Service Providers (MSP) Software](https://www.getapp.ca/directory/645/managed-service-providers-msp/software) - [Endpoint Protection Software](https://www.getapp.ca/directory/1051/endpoint-protection/software) - [Extended Detection and Response (XDR) Platforms](https://www.getapp.ca/directory/3863/xdr-extended-detection-response/software) ## Alternatives 1. [SentinelOne](https://www.getapp.ca/software/112811/sentinelone) — 4.8/5 (109 reviews) 2. [Microsoft Defender XDR](https://www.getapp.ca/software/2057913/microsoft-365-defender) — 4.5/5 (61 reviews) 3. [ManageEngine Endpoint Central](https://www.getapp.ca/software/103857/manageengine-desktop-central) — 4.6/5 (1492 reviews) 4. [CrowdStrike](https://www.getapp.ca/software/2037971/crowdstrike-falcon) — 4.7/5 (55 reviews) 5. [Cortex XDR](https://www.getapp.ca/software/2047535/cortex-xdr) — 4.4/5 (18 reviews) ## Reviews ### "Fantastic Product" — 5.0/5 > **Iain** | *May 13, 2025* | Computer Software | Recommendation rating: 8.0/10 > > **Pros**: Heimdal was put to the test against other, similar, solutions and i found it to be much better than anything else on the market > > **Cons**: On the downside the cost of Heimdal was significantly more than then next best solution > > Great experience, only have positive things to say about Heimdal and would recommend it to anyone looking ----- ### "Heimdal XDR" — 4.0/5 > **Hossaena** | *June 28, 2024* | Hospital & Health Care | Recommendation rating: 9.0/10 > > **Pros**: It's ease of deployment. Also it does the job as expected. > > **Cons**: I didn't like the resources it takes when running background scan. > > Good but could have been best. We have the complete suite of product they worked well compared to what we were using before. ----- ### "good product but needs some improvements" — 5.0/5 > **Guillaume** | *March 24, 2022* | Education Management | Recommendation rating: 8.0/10 > > **Pros**: not expensive ; fantastic alerts and reports by email ; incredible team of tech support behind this product > > **Cons**: an XDR ++ product would be great, in order to perhaps pay a bit more, but having pro-active fixing of the observed issues. Since now it's pro actively counseling and helping to know exactly what to do, but having 'cybersec engineers on demand' could be the next step for VIP, sort of most advanced package to the client as we don't always know what doing when something happens. > > very good thanks to the team behind. fantastic people that really try to help. They re really creating all value to this XDR package that is basically a pro active screening of your security logs. I just hope that in the future the comapny will provide even more advanced package for not just alerting but also solving for us the observed issues/attacks ----- ### "Heimdal - great product\!" — 5.0/5 > **Iain** | *March 22, 2022* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: Very easy to implement and configure. Reporting is straightforward and detections are easily managed. > > **Cons**: Nothing yet > > This is a far more aggressive than a standard AV product and deals with emerging threats consistently. Heimdal support is top notch. ----- ### "XDR opinion" — 5.0/5 > **Sabina** | *April 17, 2022* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: The team is very fast and reliable. Procs to them\! > > **Cons**: I don't think that there is something that I don't like about this service. ----- Page: 1 / 2\ Next: [Next page](https://www.getapp.ca/software/2060919/heimdal-extended-detection-and-response-xdr?page=2) ## Links - [View on GetApp](https://www.getapp.ca/software/2060919/heimdal-extended-detection-and-response-xdr) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data