--- description: Detailed reviews on OPERA Cloud Property Management based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare OPERA Cloud Property Management with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: OPERA Cloud Property Management Reviews, Prices & Ratings | GetApp Canada 2026 --- Breadcrumb: [Home](/) > [Property Management Software](/directory/181/property-management/software) > [OPERA Cloud Property Management](/software/2060687/opera-cloud-property-management) # OPERA Cloud Property Management Canonical: https://www.getapp.ca/software/2060687/opera-cloud-property-management Page: 1 / 4\ Next: [Next page](https://www.getapp.ca/software/2060687/opera-cloud-property-management?page=2) > OPERA Cloud Property Management is a hotel cloud solution that makes it easy to manage, enhance and grow your business. The all-in-one platform integrates traditional and digital channels, delivering exceptional guest service at every touch point. With one system of record and open APIs to integrate with third party solutions, you’re free to control the entire guest experience in a more seamless way. > > Verdict: Rated **3.6/5** by 67 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.6/5** | 67 Reviews | | Ease of Use | 3.6/5 | Based on overall reviews | | Customer Support Software | 3.2/5 | Based on overall reviews | | Value for Money | 3.3/5 | Based on overall reviews | | Features | 3.7/5 | Based on overall reviews | | Recommendation percentage | 60% | (6/10 Likelihood to recommend) | ## About the vendor - **Company**: Oracle - **Location**: Chicago, US - **Founded**: 1977 ## Commercial Context - **Pricing Details**: Please contact Oracle directly for pricing information. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop) - **Supported Languages**: Arabic, Brazilian Portuguese, Chinese, Dutch, English, French, German, Italian, Japanese, Spanish, Swedish - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize and 193 more ## Features - AI/Machine Learning - API - Access Controls/Permissions - Accounting Software - Activity Dashboard - Alerts/Notifications - Availability Management - Billing & Invoicing - Billing Rate Management - Booking Management - Booking Notes - Built-in Accounting - CRM Software - Calendar Management - Catering Management - Channel Management Software - Chatbot Software - Credit Card Processing - Customer Database - Customizable Reports ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) ## Category - [Property Management Software](https://www.getapp.ca/directory/181/property-management/software) ## Related Categories - [Property Management Software](https://www.getapp.ca/directory/181/property-management/software) - [Hotel Management Software](https://www.getapp.ca/directory/592/hotel-management/software) - [Hospitality Property Management Software](https://www.getapp.ca/directory/81/hospitality-property-management/software) - [Reservations Software](https://www.getapp.ca/directory/83/reservation-online-booking/software) - [Virtual Assistant Software](https://www.getapp.ca/directory/3844/virtual-assistant/software) ## Alternatives 1. [Hostaway](https://www.getapp.ca/software/106989/hostaway) — 4.8/5 (1545 reviews) 2. [Hotelizer](https://www.getapp.ca/software/2069375/hotelizer-pms) — 4.9/5 (90 reviews) 3. [eZee Absolute](https://www.getapp.ca/software/110741/ezee-absolute) — 4.6/5 (405 reviews) 4. [Guesty](https://www.getapp.ca/software/112215/guesty) — 4.4/5 (470 reviews) 5. [Breezeway](https://www.getapp.ca/software/130003/breezeway) — 4.6/5 (195 reviews) ## Reviews ### "Great for hotels" — 5.0/5 > **Verified Reviewer** | *December 18, 2018* | Outsourcing/Offshoring | Recommendation rating: 9.0/10 > > **Pros**: Its an excellent tool for use, its friendly to the user, it helps process the reservations requested by customers and its easy to manage payments > > **Cons**: Its great, the only problem is when it has issues due to external forces but overall its a great software ----- ### "Useful in travels" — 5.0/5 > **Alin** | *July 19, 2024* | Computer Software | Recommendation rating: 9.0/10 > > **Pros**: The most I like about Opera Cloud Property Management is that easily to learn using the platform, is easy to make changes and correct the issues, offers and integrated payment allowing me to speed up the payment. > > **Cons**: The least I like about Opera Cloud Property Management is that I need to depend the connection of the Internet which once Internet loss incident happens. Another thing that I don’t like about this platform is the system slowly, some reports are long to run. > > Since I’m using Opera Cloud Property Management, my quality travels are improved making me to have good experiences. ----- ### "Customer Service Non-Existent\!" — 2.0/5 > **Robin** | *September 10, 2016* | Hospitality | Recommendation rating: 0.0/10 > > **Pros**: Potentially offers most features a hotel needs. > > **Cons**: Customer Service Non-Existent Charging For Features That Are Not Provided Charging For Time For Installation That Has Not Occurred Billing Dept. Not In USA Company Too Large, Not Oriented For Smaller Properties > > We are an independent high end boutique property 73 rooms \& suites. We must be gluttons for punishment because Opera V5 is the 3rd Micros PMS product we have used. It will certainly be the last. The first product was a disaster for the users and ultimately the company because it was discontinued after three years. We were then given a very good monetary incentive to switch to Opera V4 which was okay but didn't offer some features we would have liked and the customer service was bad. An upgrade was needed when Micros was purchased by Oracle. We chose this time to upgrade our online reservations and upon the advice of our sales rep we switched from the free MyFidelio to WebHotel which would have a monthly fee but was supposedly worth this, as it was customizable. This turned out to be very untrue. It was basically an out of the box with only a few customizable features, not to mention that the configuration was cumbersome and not guest friendly at all and was ugly, obviously designed by technicians with no input from graphic designers. We spent much money redesigning everything we could to make the look and feel match our property's look and make the guest experience more user friendly. I must say that the technician we worked with has been the most responsive and accommodating Micros employee we have dealt with over the past many years. Anyway, I am getting off track. Since upgrading to V5 more than one year ago, quite a few things we contracted and paid for have not functioned or been installed i.e., Chip Card processing integration, HTL forms, guest phone call integration to folios to name a few and yet, we receive hate mail from Oracle's accounting dept. monthly asking for more money for services never received. We write or phone our sales rep who assures me she is on it and sending our concerns to the powers up the ladder but we hear little to nothing back and nothing gets resolved. I finally did get to a V.P. of independent hotels who listened but still nothing happened. After so much money and time with few satisfactory results we have decided to cut our loses and find software that does all that Opera V5 respresents but actually provides features paid for with responsive pleasant customer service. ----- ### "End to End Hospitality Management Tool" — 5.0/5 > **Verified Reviewer** | *April 25, 2022* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: - Keeps tracks of everything from housekeeping management to inventory management - Easy to built alerts on low inventory and guest requests. - End to End monitoring of the guest reservation from booking to checkout - Reduce Paperwork which eventually helps the ecosystem - Automates jobs for the staff, which helps less hassle on the property - Automated reports helps visualize profits or loss - Great support on the software available with online tutorials > > **Cons**: - This software is a little expensive to use but also saves a lot of time and energy - Needs site training - Second level of support takes time, if the first level of support is not able to resolve issue w.r.t the software. > > I have used OPERA cloud while working for one of our customers in the hospitalization domain, overall experience with OPERA cloud is very limited, but the time that I have used it, I can only mention that it is a very intuitive tool with automation features and functionalities for hospitality management. Entire circle can managed for a customer / guest from booking to checkout over this software. It helps keeping management up to date w.r.t low inventory such as food, cleaning equipment and tools, guest supplies, room cleaning etc. Helps with walk in reservation and also helps with price adjustment over the weekdays / weekends. Overall I had a limited but good experience with this tool. ----- ### "Opera is a great PMS" — 5.0/5 > **Verified Reviewer** | *April 24, 2018* | Hospitality > > **Pros**: Opera has the best integration with the different system in the hotel (POS, Sales, CC, etc). The system is robust and has the reporting needed for a full service hotel. The reports scheduler is great and sends out financial reports to leadership automatically, so there is no need to keep up with this task. > > **Cons**: The support for Opera is horrible. It seems everytime I am on a call with them they do not wish to help and just spin us in circles. The UI is also very retro and they need to update it. For hosted solutions, the system is super slow. ----- Page: 1 / 4\ Next: [Next page](https://www.getapp.ca/software/2060687/opera-cloud-property-management?page=2) ## Links - [View on GetApp](https://www.getapp.ca/software/2060687/opera-cloud-property-management) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data