---
description: Detailed reviews on Falkon SMS based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Falkon SMS with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Falkon SMS Reviews, Prices & Ratings | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [SMS Marketing Software](/directory/1291/sms-marketing/software) > [Falkon SMS](/software/2060664/falkon-sms)

# Falkon SMS

Canonical: https://www.getapp.ca/software/2060664/falkon-sms

> Falkon SMS is a compliance-first business texting. Text-enable your existing numbers. HIPAA, SOC 2, FINRA/SEC. Free trial — no card required.
> 
> Verdict: Rated **5.0/5** by 3 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Falkon SMS

Key Features \& Benefits:

Text-enable existing landline, VoIP, toll-free, or Microsoft Teams numbers: no hardware changes, no number porting 

HIPAA-compliant messaging + signed BAA on Pro plan: encrypted in transit and at rest 

Falkon AI Engine: trained on your own SOPs and policy docs to suggest compliance-safe responses 

Secure Chat: PIN-protected private messaging sessions, no app download required for recipients 

Secure file sharing: send documents via expiring links, no exposed PHI or sensitive data 

Shared team inbox: multiple users collaborate on a single business number 

Conversation assignment: assign threads to specific team members in a shared inbox 

Conversation statuses: Open, In Progress, Follow-up, Resolved, Closed for full pipeline visibility 

Starred follow-up: star any conversation to flag for follow-up; filter by starred in one click 

Manager role: three-tier access: User, Manager (team number control), Organisation Admin 

Two-way texting, group broadcast (up to 2,000 contacts per send), MMS support 

Scheduled messaging: one-time or recurring; bulk import via Excel for large batches 

Keyword auto-replies and automated responses 

Message personalisation with custom tags 

Unlimited contacts with bulk import 

Custom contact attributes: add any additional fields your business needs 

10DLC registration fully managed by the Falkon team: no carrier blocks 

Immutable audit trails, FINRA/SEC archiving, role-based access controls 

SOC 2 Type I certified, 2-factor authentication 

Native integrations: Microsoft Teams, Cisco Webex, Clio (legal), Chrome Extension 

Available on: Web browser, Desktop app, iOS, Android, Microsoft Teams, Cisco Webex 

10% nonprofit discount: verified nonprofits save on all plans 

Free trial: no credit card required; onboarding and 10DLC registration handled end to end

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 3 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support Software | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Falkon Systems

## Commercial Context

- **Starting Price**: US$14.99
- **Pricing model**: Per User (Free version available) (Free Trial)
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile)
- **Supported Languages**: English
- **Available Countries**: Canada, United States

## Features

- 2-Way Messaging
- Alerts/Notifications
- Automated Responses
- Communication Management
- Contact Management Software
- Customizable Templates
- Mass Texting
- Message Personalization
- SMS Messaging
- Scheduled Messaging

## Support Options

- Email/Help Desk
- FAQs/Forum
- Phone Support
- Chat

## Category

- [SMS Marketing Software](https://www.getapp.ca/directory/1291/sms-marketing/software)

## Alternatives

1. [Project Broadcast](https://www.getapp.ca/software/2071206/project-broadcast) — 4.9/5 (647 reviews)
2. [SlickText](https://www.getapp.ca/software/111837/slicktext-com) — 4.8/5 (268 reviews)
3. [Clearstream](https://www.getapp.ca/software/112607/clearstream) — 4.8/5 (676 reviews)
4. [Text Request](https://www.getapp.ca/software/2051851/text-request) — 4.6/5 (1193 reviews)
5. [LabsMobile](https://www.getapp.ca/software/2081120/labsmobile) — 4.7/5 (44 reviews)

## Reviews

### "Falkon SMS: An In-Depth Review of the User-Friendly messaging app." — 5.0/5

> **Sujit** | *May 10, 2023* | Marketing & Advertising | Recommendation rating: 10.0/10
> 
> **Pros**: I liked the customized template feature in falkon SMS where you can send customized messages to your target audience within a fraction of a second.
> 
> **Cons**: The thing I didn't like about Falkon SMS is that they don't have a good report section yet. They are still working on it though.
> 
> Falkon SMS is generally well-regarded for its user-friendly interface, simplicity, customization options, reliability, and performance.

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### "A Game Changer in SMS Marketing" — 5.0/5

> **Bibhav** | *May 10, 2023* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: One of the standout features of Falkon SMS is its simplicity and ease of use. Thanks to the intuitive design and well-organized menu options, setting up any campaign. Everything felt effortless and streamlined, from managing contact lists to creating engaging SMS content. Even if you're new to SMS marketing, Falkon SMS offers a smooth learning curve, ensuring anyone can get up and running quickly.
> 
> **Cons**: Nothing specific about the product. Everything seems very easy.

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### "Smart features at affordable price." — 5.0/5

> **Nikhita** | *August 16, 2022* | Information Technology & Services | Recommendation rating: 9.0/10
> 
> **Pros**: The Shared inbox feature is a blessing. It lets me assign other teammates to my number to ensure quick response to texts even when I am not in the office\!
> 
> **Cons**: I feel API integration could make my life a little more easier. Love it otherwise, easy and simple to use.
> 
> Great, since my response rate has increased drastically compared to when I was making calls. :)

## Links

- [View on GetApp](https://www.getapp.ca/software/2060664/falkon-sms)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/marketing-software/a/falkon-sms/> |
| en-AE | <https://www.getapp.ae/software/2060664/falkon-sms> |
| en-AU | <https://www.getapp.com.au/software/2060664/falkon-sms> |
| en-CA | <https://www.getapp.ca/software/2060664/falkon-sms> |
| en-GB | <https://www.getapp.co.uk/software/2060664/falkon-sms> |
| en-IE | <https://www.getapp.ie/software/2060664/falkon-sms> |
| en-NZ | <https://www.getapp.co.nz/software/2060664/falkon-sms> |
| en-SG | <https://www.getapp.sg/software/2060664/falkon-sms> |
| en-ZA | <https://www.getapp.za.com/software/2060664/falkon-sms> |

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