About Prism
As commercial real estate’s most innovative and powerful building operations platform, Prism by Building Engines transforms building operations for the most successful CRE properties. From work orders to space management, only Prism has the breadth of capabilities needed to elevate every aspect of building operations.
Our secure, enterprise-class platform scales to fit your needs – from a simple module for one building to massive, ever-evolving portfolios. Prism gives you the flexibility to choose the solutions that align with your properties’ greatest priorities.
Key benefits of Prism
• Increased performance and NOI: Simply put, Building Engines helps property teams do more faster, with innovative solutions that help drive more reduce costs and drive more revenue into your properties.
• The most robust feature set: From work orders to space management, only Building Engines has the breadth of capabilities needed to elevate every aspect of building operations.
• Exceptional tenant experiences: Deliver the workplace experiences your tenants demand with best-in-class solutions and integrations for communications, secure access, amenities and more.
• Open API infrastructure: Building Engines seamlessly connects with in-house systems. Enterprise APIs are available to ensure an integrated and intuitive user experience.
• Actionable insights: Building Engines provides customized dashboards on building performance for all your properties’ key personas: property managers, engineers, executives and more.
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Reviews
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- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Excellent
Reviewed on 2017-10-24
Make doing preventative maintenance a lot easier
Make doing preventative maintenance a lot easier
Pros
Overall quality, user friendly and make changes on the fly. awares ability to adapt improvise and overcome any obstacles
Cons
we would like to see aware incorporate a round, inspection and meter reading module along with an electronic log book
- Industry: Construction
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Done Right Building Services
Reviewed on 2016-09-19
Pros
We have been using the Aware Manager program for the past Five years and we love the functionality of the sytem. We also enjoy the trending and tracking capabilities along with the detailed reports that are generated for our customers and clients.
Having multiple field account locations with only two field operations managers trying to cover multiple states would be a nightmare without the Aware Manager program. This program has allowed our company to reduce cost and maximize our effeciency all at the click of a button and our account managers and technical support team are extremely knowledgable and compentent of all aspects of the system. Whenever I have a question or need to further my knowledge of the systems capability, they are always available to assist. I would highly recommed Aware Manager to any company that manages multiple sites and locations.
Cons
We all know that all program systems have minor problems however I have not been able to identify any that relates directly to my service line. Furthermore, I am happy to say that I have given them a wish list of additional items or tasks that I would like to see the system be able to provide me that is specifically catered to my line of business and their data programmer was able to create and write a new program to meet my needs.
- Industry: Financial Services Software
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support Software
- Likelihood to recommend 0.0 /10
Customer Service Lacking
Reviewed on 2019-06-11
Overall, the software is fine for it's intended purpose. It has glitches and issues like any...
Overall, the software is fine for it's intended purpose. It has glitches and issues like any software program and I go through a yearly back and forth with BE over these issues. Here's the problem: Customer service and care is greatly lacking. Every year at some point I stop receiving guest arrival notifications. My first step is to contact the building I work in (it's a J. Hancock tower in Chicago) to let them know of the issue (as we are a tenant in a building that uses BE software). After they have very little luck in getting help they pass the ball to us to reach out to BE ourselves. I am usually met with the same canned response every year to do ABC first and make sure before they begin "wasting" their time looking into our issue. So I make sure that ABC is done and determine that is not the problem. Then at some point, after they have suggested a few more things to fix our issue determine that the problem is user error and they close out the ticket stating that I'm not using their software correctly. I've been a user of the software for 5+ years. I have kept all of our email threads with all of this back and forth and looking back, I can see that every year it is the same from them and it always turns out that the issue ISN'T user error in the end. This year I'm having trouble even getting anyone to respond to my emails about our current issue (no guest arrival notifications for OVER 1 MONTH). Unacceptable.
Pros
It's simple to use and has very basic features that anyone should be able to easily understand.
Cons
The occasional glitches where guest arrival notifications aren't working.
- Industry: Real Estate
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
A dedicated platform for tenants to conveniently submit work orders for maintenance or repairs.
Reviewed on 2023-06-29
Customizability is a valuable feature in property management software as it allows you to tailor...
Customizability is a valuable feature in property management software as it allows you to tailor the system to match your specific processes and requirements. By customizing the software, you can ensure that it aligns seamlessly with your property management workflows.
Pros
A centralized platform enables efficient tracking and management of various aspects. Lease details can be stored and accessed easily, ensuring that lease terms, renewal dates, and other important information are properly managed. Insurance documentation can be stored and updated, providing a centralized repository for easy access.
Cons
Updates not available - Once work order is placed.Updates during the process can provide real-time information on any unexpected delays, changes, or additional requirements that may arise. This helps tenants stay informed.
- Industry: Real Estate
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Building the Value of your property management through "Prism-Building Engines"
Reviewed on 2023-04-14
I'm using this for few years and find it very helpful for tenants to raise service tickets and to...
I'm using this for few years and find it very helpful for tenants to raise service tickets and to maintain a good SLA with timely response. Overall Satisfied and it gets the work done.
Pros
Manage multiple properties, ease of use, helps in maintenance tracking, service tickets resolving on time, scheduling and maintaining bookings, Assign tasks, generate performance reports, easy to navigate, many more...
Cons
Accounting and Invoicing is a little out of date,The dashboard looks oldSearch criteria you have to be specific if you want what you are looking for.
Prism FAQs
Below are some frequently asked questions for Prism.Q. What type of pricing plans does Prism offer?
Prism offers the following pricing plans:
- Free Trial: Not Available
Visit http://www.buildingengines.com/pricing to request Pricing Info
Q. Who are the typical users of Prism?
Prism has the following typical customers:
2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Prism support?
Prism supports the following languages:
English
Q. Does Prism support mobile devices?
Prism supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Prism integrate with?
We do not have any information about what integrations Prism has
Q. What level of support does Prism offer?
Prism offers the following support options:
24/7 (Live rep), Chat
Related categories
See all software categories found for Prism.
- Property Management Software
- Building Maintenance Software
- Maintenance Management Software
- Work Order Software
- HVAC Software
- Lease Management Software
- Energy Management Software
- Venue Management Software
- Warehouse Management Software
- Vendor Management Software
- Preventive Maintenance Software
- Real Estate Property Management Software
- Commercial Real Estate Software
- Sustainability Software
- Equipment Maintenance Software
- Visitor Management Software
